Hotel New Akao: Reviews & Deals from AU$247

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Family-friendly hotel with 3 restaurants and a full-service spa

Dates

January 2025

February 2025

Daily buffet breakfast (JPY 2970 per person)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Laundry

Parking available

Breakfast available

Pet-friendly

Spa

includes taxes & fees

9 Jan - 10 Jan 2025

Explore the area

1993-65 Atami, Atami, 413-8555

Atami Castle
5 min walk
Acao Forest
12 min walk
Kiunkaku Former Ryokan
19 min walk
Oshima (OIM)
572 min drive

Room options

OCEAN Junior Suite (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

68 sq m
Ocean view
Sleeps 6
2 Single Beds and 5 Large Single Beds

Horizon Deluxe Triple (Non-Smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

Ocean view
Sleeps 3
2 Large Single Beds and 1 Single Bed

OCEAN Standard Twin (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

25 sq m
Ocean view
Sleeps 2
2 Large Single Beds

OCEAN Superior Twin (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

23 sq m
Ocean view
Sleeps 2
2 Large Single Beds

OCEAN Japanese-style Twin room (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

27 sq m
Ocean view
Sleeps 2
2 Large Single Beds

Horizon Superior Triple (Non-Smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

39 sq m
Ocean view
Sleeps 3
2 Large Single Beds and 1 Single Sofa Bed

Horizon Deluxe King (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

39 sq m
Ocean view
Sleeps 2
1 King Bed

Horizon Superior Double (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

23 sq m
Ocean view
Sleeps 2
1 Double Bed

Horizon Superior King (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

29 sq m
Ocean view
Sleeps 2
1 King Bed

Horizon Japanese-style room (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

32 sq m
Ocean view
Sleeps 4
2 Single Beds and 2 Single Futons

Horizon Superior Twin (Non-Smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

32 sq m
Ocean view
Sleeps 2
2 Large Single Beds

OCEAN Japanese A (6Tatami) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

24 sq m
Ocean view
Sleeps 2
2 Single Futons

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

39 sq m
Ocean view
Sleeps 3
2 Large Single Beds and 1 Single Bed

OCEAN Japanese B (7.5Tatami) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

28 sq m
Ocean view
Sleeps 3
3 Single Futons

OCEAN Japanese D (10Tatami) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

36 sq m
Ocean view
Sleeps 5
5 Single Futons

OCEAN Japanese E (12+6Tatami) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

53 sq m
Ocean view
Sleeps 6
8 Single Futons

Horizon Deluxe Family (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

85 sq m
Ocean view
Sleeps 4
2 Queen Beds

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

130 sq m
Ocean view
Sleeps 6
11 Single Futons

Horizon Deluxe Twin (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

32 sq m
Ocean view
Sleeps 2
2 Large Single Beds

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

Ocean view
Sleeps 6
2 Large Single Beds and 5 Single Futons

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

39 sq m
Ocean view
Sleeps 2
2 Large Single Beds

OCEAN Imperial Suite (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

203 sq m
Ocean view
Sleeps 6
4 Large Single Beds and 2 Single Futons

OCEAN Deluxe Twin (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

54 sq m
Ocean view
Sleeps 4
2 Large Single Beds and 2 Single Murphy Beds

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

53 sq m
Ocean view
Sleeps 6
2 Large Single Beds and 5 Single Futons

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

63 sq m
Ocean view
Sleeps 4
2 Large Single Beds and 2 Single Futons

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

53 sq m
Ocean view
Sleeps 6
2 Large Single Beds and 5 Single Futons

OCEAN Deluxe Triple (Non-smoking)

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Toilet with electronic bidet

Private bathroom

Deep-soaking bath

In-room safe

55 sq m
Ocean view
Sleeps 3
3 Large Single Beds

(Ocean) Deluxe Japanese Western (10 Tatami + Tw) (Non-Smoking) Pets Not Allowed

Sleeps 6
4 Single Futons and 2 Single Beds

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

Sleeps 6
11 Single Futons

(OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

Sleeps 5
2 Single Beds and 4 Single Futons

(Ocean) Japanese E (12 + 6 Tatami) (Non-Smoking) Pets Not Allowed

Sleeps 6
6 Single Futons

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

Sleeps 5
5 Single Futons

Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

Sleeps 6
2 Single Beds and 5 Single Futons

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

Sleeps 2
2 Single Beds

Superior King Room-Non-Smoking

Sleeps 2
1 King Bed

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

Sleeps 3
1 Single Sofa Bed and 2 Single Beds

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

Sleeps 4
2 Single Beds

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

Sleeps 2
1 Double Bed

(OCEAN) Premier Japanese Western（10Tatami+TW)(Non-smoking) Pets Not Allowed

Sleeps 5
4 Single Futons and 2 Single Beds

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

Sleeps 2
2 Single Futons

(HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

Sleeps 2
1 King Bed

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

Sleeps 4
2 Double Beds

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

Sleeps 2
2 Single Beds

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

Sleeps 2
2 Single Beds

(OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

Sleeps 2
2 Single Beds

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

Sleeps 2
2 Single Beds

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

Sleeps 2
2 Single Beds

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

Sleeps 3
3 Single Beds

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

Sleeps 3
3 Single Futons

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

Sleeps 5
4 Single Beds and 2 Single Futons

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

Sleeps 4
2 Single Futons and 2 Single Beds

Horizon Japanese-Style Room (Non-Smoking)

Sleeps 4
2 Single Beds and 2 Single Futons

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

8 Jan - 9 Jan

About the area

Atami

A family-friendly stay in Atami awaits you at Hotel New Akao. You'll be just steps from Atami Castle and within a 30-minute stroll of Atami Sun Beach. Highlights at this hotel include 3 restaurants, a full-service spa and a free area shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the karaoke along with access to hot springs and kayaking. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Atami hotel include MOA Museum of Art and Manazuru Peninsula.

What's nearby

Atami Castle - 5 min walk
Acao Forest - 12 min walk
Kinomiya Shrine - 2 min drive
Atami Sun Beach - 5 min drive
MOA Museum of Art - 6 min drive

Getting around

Yugawara Station - 9 min drive
Tokyo (HND-Haneda) - 112 min drive

Restaurants

‪熱海山口美術館 - ‬1 min drive
‪Restaurant & Sweets 花の妖精 - ‬4 min walk
‪ほっともっと - ‬17 min walk
‪熱海 Muddy Cat - ‬16 min walk
‪サンレモカフェ - ‬1 min drive

About this property

Hotel New Akao

Family-friendly hotel with 3 restaurants and full-service spa

As a guest of Hotel New Akao, you'll find a full-service spa and hot springs. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. An arcade/games room, karaoke, and a garden are also featured at the family-friendly Hotel New Akao. An area shuttle within 2 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Atami hotel.

350 guestrooms or units

17 levels

2 buildings

3 dining venues

Karaoke

Charging station for electric cars

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Games room or arcade

Pool or billiards table

Garden

Lift

Smoking in designated areas

Bar or lounge

Hotel New Akao offers 350 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free area shuttle up to 2 kilometres
Area shuttle
Free train station pick-up shuttle from 8:30 AM to 8:30 PM
Train station shuttle at scheduled times
Free train station drop-off
Uncovered parking on site (JPY 1,000 per night)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
3 restaurants
A bar/lounge
Hosted evening meal available daily for a fee of JPY 8,250

Things to do

6 indoor hot springs
Arcade/game room
Bicycle rentals
Billiards/pool table
Fishing
Full-service spa
Games
Karaoke
Kayaking
Snorkelling
Table tennis

Family friendly

Arcade/game room
Children's games
Free area shuttle
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

2 meeting rooms
Conference space

Outdoors

Garden

Full-service spa

6 indoor hot springs
6 outdoor hot springs
Hot springs open from 1:00 PM - midnight
Hot springs water temperature - 42 ºC
Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Private indoor onsen (mineral springs) in communal space
Public bath open from 1:00 PM - midnight
Sauna
Separate men/women areas in public bath
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Thin carpet in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided

Bathroom

Deep soaking bathtub
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

Refrigerator

Air conditioning
Desk
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 2 September 2024 to 2 June 2025 (completion date subject to change). The following areas are affected:

Lift

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are welcome

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
Uncovered self-parking fee: JPY 1000 per night
Hosted evening meal: JPY 8250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

Hot springs access available from 1:00 PM to midnight.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Royalwing Atami

Royalwing

Frequently asked questions

What is the cancellation policy at Hotel New Akao?

Hotel New Akao offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Akao?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel New Akao on 9 Jan 2025 start from AU$246.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Akao?

Yep, Hotel New Akao has an uncovered self car park for JPY 1000 per night.

Are there any beaches close to Hotel New Akao?

The closest beach to Hotel New Akao is Atami Sun Beach (1.4 km).

Is there a spa on site at Hotel New Akao?

Yep, there is an onsite spa at Hotel New Akao.

What makes Hotel New Akao a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel New Akao.

Is Hotel New Akao family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a free local area shuttle, it's no surprise that Hotel New Akao is a hit with families.

Are there hot tubs in the rooms at Hotel New Akao?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Akao serve breakfast?

You bet, buffet brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel New Akao?

No, Hotel New Akao does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel New Akao?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel New Akao?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Hotel New Akao Reviews

8.4

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Debbie

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grand old place in need of a big clean, but absolutely phenomenal experience. The staff were fantastic; friendly and helpful. The dining room and food stations were unbelievable. A pianist was playing during dinner. It was amazing. Nice hot Onsen too. One was outside overlooking the ocean. Very special. I loved that I could have the window open. The room was so spacious and the view was incredible.

Stayed 2 nights in Sep 2024

10/10 Excellent

Yasuhisa

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

6/10 Okay

Ergang

26 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 3 nights in Aug 2024

10/10 Excellent

Yume

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

27 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with Awesome Ocean view

So enjoyable, love the fishing and ocean swim activities. Love the service of all staff. Kaiseiki dinner and breakfast is good. HIGHLY RECOMMEND HOTEL

Stayed 2 nights in Jul 2024

2/10 Terrible

Max

21 July 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is a remnant of the 80s. Rooms are very dated and even some areas feel spooky.

Stayed 1 night in Jul 2024

10/10 Excellent

Yukiko

Travelled with family and small children

9 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities

部屋が古かった。

Stayed 2 nights in Jul 2024

10/10 Excellent

Jinghua

Travelled with family

25 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

4/10 Poor

Yukiko

21 June 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jun 2024

6/10 Okay

David, Fresno

Travelled with family

20 June 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Very old and outdated property. The staff however were great and the buffet dinner was spectacular.

Stayed 1 night in Jun 2024

10/10 Excellent

Kyung Hwan

Travelled with family

15 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

10/10 Excellent

Hisae

23 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

8/10 Good

ayako

9 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

8/10 Good

Christopher

8 May 2024

Liked: Cleanliness, staff & service

Stayed 1 night in May 2024

6/10 Okay

Ken, Yokohama

Business traveller, Travelled with group

23 Apr 2024

Liked: Cleanliness

Disliked: Amenities

I stayed for 2 nights 3 days. This hotel is focused on group tour and for short stay as the choice of dinings are limited, menu at buffet are always the same so don’t expect too much about dining. This hotel is located a bit apart from the central Atami so you must have a car to go around.

Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

12 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group

12 Apr 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Apr 2024

8/10 Good

Bin

Travelled with family

25 Feb 2024

Liked: Cleanliness, staff & service, amenities

The service is very good. The property itself looks old and tired. Value for money.

Stayed 2 nights in Feb 2024

8/10 Good

Masayoshi

Travelled with family

28 Dec 2023

Liked: Cleanliness, amenities

long wait on elevator. 17 floors and we need to go up and down frequently

Stayed 3 nights in Dec 2023

8/10 Good

Mark

2 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 2 nights in Oct 2023

10/10 Excellent

Amy

Travelled with family

18 Oct 2023

Liked: Staff & service, room comfort

Excellent staff, food and amenities

Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again.

Stayed 2 nights in Oct 2023

10/10 Excellent

shunichi

10 Oct 2023

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Travelled with family

22 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property built on a cliff overlooking the ocean. Consists of two wings, the first is 17 floors and the second is an additional 12 floors above. Buffet with very tasty Japanese food! Onsen experience (public and private). Access to garden and ocean. We did paddle boarding with beautiful views of a cave. Highly recommend this property.

Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

15 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful experience. Very few Westerners at the hotel and I have read reviews that it is too Japanese - that's why we loved it! The onsens are incredible - a great variety - from small and quiet to busier with incredible views. We booked half board and enjoyed incredible breakfasts, a wonderful kaiseki dinner, plus an extremely tasty French dinner with delicious steak - and bread (proper bread - which is rare in Japan).

Stayed 2 nights in Jul 2023

10/10 Excellent

B Dau

Travelled with family

13 May 2023

Nice View and the staffs are very friendly. I like most about the grand dinner and breakfast the hotel served. When you reserve the hotel, make sure you buy the dinner plan. It will make a lot easier for guests and more time to spend your stay at the hotel. Also, The hotel also provide the shuttle bus between the train station and the hotel. There is a bus line running the whole day that stops at least 15 photo spot including the beach. You have to pay only Yen 250 ($2) for a ride. You can take off wherever you want and you can take on any bus stop. You have to pay again after you take off. My stay was very smooth and I even extended one more night since I can’t enough staying there.

Stayed 1 night in May 2023

Hotel New Akao

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View all photos for OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking)

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Horizon Deluxe Triple (Non-Smoking)

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OCEAN Standard Twin (Non-smoking)

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OCEAN Superior Twin (Non-smoking)

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View all photos for OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking)

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View all photos for Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking)

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View all photos for Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking)

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View all photos for Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking)

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View all photos for Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking)

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View all photos for Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking)

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View all photos for Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking)

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View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking)

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View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

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View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking)

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View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking)

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View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking)

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View all photos for Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking)

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View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

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View all photos for Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking)

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View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

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View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

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View all photos for OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking)

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View all photos for OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking)

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View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

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View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

View all photos for (OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

(OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

View all photos for (HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

(HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

View all photos for (OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

(OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

View all photos for (OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed