6/10 Okay
Joshua
Travelled with partner
24 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Disappointed that it’s a Country Inn/Suites (CIS) that doesn’t measure up to previous CIS locations where my husband and I have stayed around the country. I should have suspected something was amiss when the rate was much lower than other locations. It’s independently owned, so I’m not sure how the Choice Rewards program monitors the quality. The exterior looks pretty nice and is what I’ve grown to expect. However, going inside, the quality almost immediately takes a sharp southern turn the property has taken a brutal beating. It appears that it serves a great many contractors and construction workers. I understand how it can take a toll on the rooms, but the furniture is beaten up with more than a few dents and scrapes. The hall carpet is absolutely nasty with big messy stains and tears. Next to the hotel is a lounge/sports bar. Even with the AC fan going and television on a moderate sound level, I could hear music blaring past midnight. I had to call the front desk and ask them for insight. Apparently, Its guests sit outside in their cars with their music turned up loudly. The hotel manager was nice enough to go over and ask the bar manager to help. They finally turned the music off after he went back a second time 30 minutes later. So, run, don’t walk to your car and drive a bit further down I-75 where you’ll pay about $60-80 more, but will have peace of mind. You get what you pay for definitely applies to this location. Radisson needs to take their hotel flag away!