InterContinental Auckland, an IHG Hotel

5.0 star property
Luxury Auckland hotel connected to a shopping centre, steps from Commercial Bay
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Auckland, an IHG Hotel

Club Suite, 1 Bedroom, Business Lounge Access, Harbour View | View from room
Exterior
Exterior
Helicopter/plane tours
Club Suite, 1 Bedroom, Business Lounge Access, Harbour View

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Commercial Bay
    1 min walk
  • Queens Wharf
    1 min walk
  • Queen Street Shopping District
    2 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Room options

Club Suite, 1 Bedroom, Business Lounge Access, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Business Lounge Access, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Business Lounge Access, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 54 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Business Lounge Access, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Business Lounge Access, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Auckland

InterContinental Auckland, an IHG Hotel puts you in the heart of Auckland, connected to a shopping centre and within steps of Auckland Ferry Terminal and Commercial Bay. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and spa services. Local cuisine breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Auckland Central Business District hotel include Princes Wharf and Spark Arena is within 15 minutes.

What's nearby

  • Queens Wharf - 1 min walk
  • Auckland Ferry Terminal - 2 min walk
  • Princes Wharf - 3 min walk
  • Sky Tower - 11 min walk
  • Spark Arena - 12 min walk

Getting around

  • Auckland Britomart Station - 2 min walk
  • Halsey Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Poni - ‬3 min walk
  • ‪Honest Chocolat - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

InterContinental Auckland, an IHG Hotel

Luxury Auckland hotel connected to a shopping centre, steps from Commercial Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Auckland, an IHG Hotel. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 6 levels
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
InterContinental Auckland, an IHG Hotel offers 139 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: NZD 45 for adults and NZD 45 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Dining table
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (90 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately NZD 45 for adults and from NZD 45 for children
  • Valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Intercontinental Auckland, an IHG Hotel Hotel
Intercontinental Auckland, an IHG Hotel Auckland
Intercontinental Auckland, an IHG Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at InterContinental Auckland, an IHG Hotel?

InterContinental Auckland, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Auckland, an IHG Hotel?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Auckland, an IHG Hotel on 15 Dec 2024 start from AU$334.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Auckland, an IHG Hotel?

Yep, InterContinental Auckland, an IHG Hotel has secured covered valet parking with in/out privileges for NZD 70 per night.

Are there any beaches close to InterContinental Auckland, an IHG Hotel?

The closest beach to InterContinental Auckland, an IHG Hotel is Takapuna Beach (6.2 km).

Is there a spa on site at InterContinental Auckland, an IHG Hotel?

There's no onsite spa, but this property does offer spa services.

Does InterContinental Auckland, an IHG Hotel serve breakfast?

You bet, local cuisine brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at InterContinental Auckland, an IHG Hotel?

No, InterContinental Auckland, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Auckland, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at InterContinental Auckland, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental Auckland, an IHG Hotel?

No, pets are not allowed.

InterContinental Auckland, an IHG Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 65 out of 71 reviews" "
Rating 8 - Good. 5 out of 71 reviews" "
Rating 6 - Okay. 0 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

TONI

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff were very friendly and accommodating and just made the whole experience pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and Relax time
Great relaxing stay unfortunately dining for lunch didn’t have separate menu and no breakfast was available either. Also no spa sauna or pool and gym was restricted and undergoing painting so not really available to use .
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in very convenient and picturesque area … great access to Ferry and Skytower. Would definitely recommend it
Stayed 3 nights in Aug 2024

10/10 Excellent

Raad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
It was excellent really enjoyed our stay!
Stayed 7 nights in Jul 2024

10/10 Excellent

Hamish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great addition to Auckland
Very stylish hotel. This is the place to stay for business in Auckland right now. On the constructive criticism front, I probably would recommend advieh for breakfast as the food was strangely both too rich and somewhat tasteless. I think they are trying a bit too hard and a tweak to the menu would fix an otherwise exceptional place. This is a very minor commment - overall this is by far the best Intercon I have stayed at, and I have stayed at a lot of them!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Auckland
Nice hotel, very new so condition was excellent. We were room 605, which was set up for disabled persons use. The wet floor shower means the water goes everywhere, we had to use the towels to dry the floor after use. The room was large and comfortable with two queen or king size beds. The only issue I had was the noise of the ventilation from outside (i think it was coming from outside). We had a lovely breakfast in the hotel restaurant. Parking on arrival at the hotel is not easy. Particularly when coming back later in the evening. They need to do something about this.
Stayed 1 night in Jul 2024

10/10 Excellent

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location.
Stayed 1 night in Jul 2024

10/10 Excellent

yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located in the prime downtown area with lots to do. The hotel is clean, comfortable with friendly and professional staff. I would definitely recommend this hotel to anyone looking to stay in the Auckland area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paipai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jon

Travelled with family, Business traveller
On arrival the parking for checking in with a car was very limited. That said the staff were excellent as one of them came to our car which was nearby and guided us personally to the secure parking garage- above and beyond service. The room and facilities were top notch.
Stayed 1 night in Jul 2024

10/10 Excellent

Zhuoming, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked a great hotel to stay at, staff so friendly and helpful from the moment we arrived until we left. The rooms were just as shown so clean and comfortable. Restaurant was great and the food beautiful, could not fault the hotel at all. Would definitely recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Daljit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. Rooms and service was amazing. A lot of dining options around the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very nice rooms and friendly staff! Beds were so comfortable, we will be staying again.
Stayed 1 night in Jun 2024

8/10 Good

LANYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the most technological five star hotel in the NZ. Spacious room and comfortable beds, modern decoration, great breakfast ( you can order from the menu). However the maximum breakfast you can buy is two per room, I booked from Hotels and paid the breakfast for 2 adults and 2 kids, however, after we had our breakfast, I was asked to pay 45NZD for two kids. I am so confused. Another thing is there’s no big area for taxi to park and get luggages out or on the car.
Stayed 1 night in Jun 2024

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Stayed 7 nights in Jun 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
One of the nicest hotels I have ever stayed in end of story…
Stayed 1 night in Jun 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Great location, beautiful hotel/room and delicious breakfast buffet. Room was dark and quiet for a restful sleep. Cannot fault.
Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new property with rooms that have been cleverly designed and are very classy. Great location, close to everything and walking distance to very good food and shopping along with the harbor and viaduct. Advieh restaurant for dinner is excellent, will definitely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Intercontinental Auckland. Can’t fault anything during our stay at this new hotel in CBD. The staff went the extra mile to ensure our needs are taken care off, loved their attention to detail in everything especially when we needed help when our daughter was unwell. Breakfast every morning was so amazing. Location was superb. We will highly recommend this place to anyone.