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Regal Residency

4.0 star property
Suburban Auckland motel in St. Heliers with free parking

Photo gallery for Regal Residency

Outdoor dining
Superior King Suite
43-inch Smart TV with satellite channels, TV, Netflix
Front of property
Superior King Suite | Private kitchenette

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi
The current price is AU$146
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
360 St Johns Rd, Auckland, Auckland, 1071
  • Ellerslie Racecourse
    ‪6 min drive‬
  • Kelly Tarlton's Underwater World
    ‪6 min drive‬
  • Sylvia Park Shopping Center
    ‪8 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Suite

Deluxe Double Suite

Deluxe Double Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive King Suite

Executive King Suite

Executive King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Twin Suite

Executive Twin Suite

Executive Twin Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 36 sq m
  • Harbour view
  • Sleeps 3
  • 2 Large Single Beds and 1 Queen Sofa Bed

View all photos for Superior Accessible King Suite

Superior Accessible King Suite

Superior Accessible King Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Suite

Private kitchen

Executive Twin Suite

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Accessible Superior King Suite

Bathroom

Accessible Superior King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive King Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Executive King Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior King Suite

1 bedroom, premium bedding, memory-foam beds, soundproofing

Superior King Suite

  • Sleeps 3
  • 1 King Bed

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  • Air conditioning
  • Laundry
  • Gym
4.5 out of 5, Wonderful, (124)
The price is AU$259
for 1 room
includes taxes & fees
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About the area

Auckland

A family-friendly stay in the heart of Auckland awaits you at Regal Residency. You'll be within a 20-minute walk of Barfoot & Thompson Stadium and 2.5 km (1.5 mi) from Kohimarama Beach. Highlights at this motel include free self-parking, and in-room kitchenettes and free WiFi. .This motel offers free WiFi in public areas, a garden and express check-in. Added amenities include laundry facilities, express check-out and luggage storage. .Within a 15-minute drive of this 4-property class St. Heliers motel, attractions include Sky Tower and University of Auckland.
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What's nearby

  • Kelly Tarlton's Underwater World - 6 min drive
  • Spark Arena - 11 min drive
  • Mt. Smart Stadium - 12 min drive
  • Auckland Ferry Terminal - 12 min drive
  • Sky Tower - 14 min drive

Getting around

  • Gaunt Street Tram Stop - 14 min drive
  • Auckland Glen Innes Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 34 min drive

Restaurants

  • ‪Kfc - ‬3 min drive
  • ‪St Pierre's Sushi & Bento Bowl - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Khana Indian For Food - ‬3 min drive
  • ‪Browns Delicatessen - ‬9 min walk

About this property

Regal Residency

Suburban Auckland motel in St. Heliers with free parking
Regal Residency offers its guests a garden, laundry facilities, and express check-in. WiFi is free in public spaces. The family-friendly Regal Residency also features express check-out and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Auckland motel.

  • 16 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Smoking in designated areas
Regal Residency offers 16 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and complimentary bathrobes. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Memory foam beds feature premium bedding. Accommodation at this 4-star motel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 43-inch Smart televisions come with satellite channels and Netflix. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Dining table
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Double sofa bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2.7 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.7 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and sofa beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and sofa beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Residency Motel
Regal Residency Auckland
Regal Residency Motel Auckland

Frequently asked questions

What is the cancellation policy at Regal Residency?

Regal Residency offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Regal Residency?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Regal Residency on 24 Feb 2025 start from AU$146.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Regal Residency?

Yep, Regal Residency has a free self car park.

Are there any beaches close to Regal Residency?

The closest beach to Regal Residency is Takapuna Beach (10.9 km).

Is Regal Residency family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Regal Residency is a hit with families.

Is there a free airport shuttle available at Regal Residency?

No, Regal Residency does not offer an airport shuttle service.

What time are check-in & check-out at Regal Residency?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Regal Residency?

No, pets are not allowed.

Regal Residency Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 66 reviews
Rating 8 - Good. 19 out of 66 reviews
Rating 6 - Okay. 12 out of 66 reviews
Rating 4 - Poor. 6 out of 66 reviews
Rating 2 - Terrible. 5 out of 66 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Lorraine

Stayed 5 nights in Nov 2024

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nasili, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Deacon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deacon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, fantastic staff. The staff have been very helpful and accommodating on both of my visits here, which is probably why I chose to come back the second time. The rooms I have stayed in are great. They are clean, comfortable, quiet, and have had everything that I've needed. The location is central enough to access shops, cafes, and restaurants. Overall, it's been awesome, and I'll be booking again in the future! Cheers guys.
Stayed 1 night in Sep 2024

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
well where do I start. We had to ask for milk as we werent given any at check in. The condiments hadnt been topped up. The microwave had food splattered in it. The fridge was filthy inside and out. The mirror in the bathroom was dirty and the chromeware was dirty. We asked for blankets as was freezing. The duvets were almost pee stained and one duvet had blood stains on it. In the morning, time for a shower, but guess what? NO HOT WATER!!!!! i reported this to reception, by then bloody angry. the guy from the office was of no help. he said he would speak to his Manager. Apparently there was a electrical fault which resulted in no hot water. we have asked for a FULL REFUND but was given $82 instead of $186, this is because of booking fees and other fees involved. Ill never return. The Regal Residency Auckland is the worst paid accommodation i have ever stayed at.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & spacious rooms with modern kitchen/lounge facilities and very nice beds with great linen. Highly recommended.
Stayed 1 night in Jul 2024

6/10 Okay

Simon

Travelled with partner
Property is generally basic and tired. On a busy road, but off street parking a bonus. I chose it as it was convenient for a weekend visit to our nearby daughters.
Stayed 2 nights in May 2024

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom heater didn't work,bathroom door broken,no spare blanket or pillows.Police at unit next door twice,insufficent tea and milk.Stayed 2x nites unit not serviced.Should have read previous reviews as they were correct. Would not stay again.

6/10 Okay

Alesia

Travelled with family and small children
Very basic accommodation. Quite a few things in need of repair or upgrade.
Stayed 2 nights in Feb 2024

2/10 Terrible

Louise, SYLVAN LAKE

Disliked: Cleanliness, staff & service, property conditions & facilities
Too scary to even go to reception. Dump. Want my money back.
Stayed 1 night in Feb 2024

4/10 Poor

Suzie

Travelled with family, Travelled with partner
Disliked: Amenities
Booked for three , wasn’t set up for 3 guests , advertising is misleading with what you get examples, mini bar ,outside area messy, pictures are false, dirty stained robes, broken toilet roll holder & brush, cleanliness sub standard , fire extinguishers haven’t been serviced for a year, overall not happy with stay.
Stayed 1 night in Jan 2024

2/10 Terrible

Tracey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
When we arrived the towels in the bathroom half were hangin up and looked like they were already used I went to have a shower and both soap dispensers were empty the soap dispenser by the sink had a centimetre of soap 2 sugar sachets 1 tea bag sachet 1 coffee sachet and no milk of any kind whether powder or capsule. Really slack for what we paid If you look out the back window it looked like shanty town just total mess
Stayed 1 night in Nov 2023

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service
Building construction next door
Stayed 1 night in Oct 2023

6/10 Okay

Judy

Liked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Hayley

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. No sky. Not worth the money. Broken toilet handle. Taped up bits and pieces around the room. Not impressed with the standards of cleanliness.
Stayed 1 night in Mar 2023

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Gary went out of his way consistently to make sure our needs were met. He was friendly and courteous and we felt safe staying in the motel. The rooms are updated and spacious and had everything we needed. We are international visitors vacationing in New Zealand and were in Auckland twice between traveling between different parts of the country- we chose to return to this hotel the second time too.
Stayed 2 nights in Feb 2023

6/10 Okay

Kylie

Stayed 1 night in Jan 2023

6/10 Okay

Christina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is in desperate need of a renovation. It’s being held together by positive vibes & duct tape (literally). Also needs a thorough clean. We went out to get some drain cleaner as the smell was terrible and it didn’t do much unfortunately. The highlight would be the staff. They are extremely friendly, helpful and very busy. I’m sure they’d love an extra set of hands.

4/10 Poor

Kathy

Liked: Staff & service
Disliked: Property conditions & facilities
Most uncomfortable bed ever. It felt like lying on concrete. Stairs to ground level were outside and felt dangerous in the rain. But hosts were friendly and carried bags up and down stairs for me. Good big fridge.

8/10 Good

Marilyn

10/10 Excellent

Paul

Stayed 1 night in Oct 2022

8/10 Good

John

Stayed 1 night in Sep 2022

6/10 Okay

Siu

Travelled with partner
Disliked: Staff & service
Too far from shops also when we came to check in no one was in the office…
Stayed 1 night in Sep 2022