8/10 Good
Vineeta
Travelled with family
19 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days of the Raj played out.
The overall stay was made by the attentive staff and the real desire to please the guests. The food was good, the chef and staff in the restaurant were dedicated to giving you a good experience. The hotel has dated decor, but everything is fairly well maintained and a bit of croquet game in the grounds and massage on site did cheer me up. The hotel has 3 restaurants and the outdoor one looks great, we didn't try it as it didn't have veg options. The chinese restaurant smelled of too much perfume, leaving us with Lattitude, the main restaurant for each meal for 4 days. It had enough options to keep us satisfied. There is a large swimming pool and a tiny games area, nice to spend time in the hotel - along with a few shopping places within the complex. The reception and travel desk was immencely helpful for taking taxis (really good quality - with working seat belts and Air Conditioning units)
We raised issues regarding marking of allergens but this was repeatedly ignored. The staff would bring the chef out each time to discuss needs, which was helpful but disruptive. The culture to say yes and struggling to follow thorugh is an issue in India, not just in this hotel.
The hotel packed us a wonderful breakfast on the last day as we had an unsually early train to catch. So overall I recommend staying here.




Vineeta
Stayed 4 nights in Jan 2025