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citizenM Austin Downtown

4.0 star property
Hotel with bars, steps from Sixth Street

Photo gallery for citizenM Austin Downtown

Exterior
Point of interest
Property amenity
Outdoor pool
2 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Gym
The current price is AU$337
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Paramount Theatre
    ‪3 min walk‬
  • South By Southwest
    ‪3 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

Room

Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Desk, blackout curtains, soundproofing, iron/ironing board

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1545)
The price is AU$323
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About the area

Austin

CitizenM Austin Downtown puts you in the heart of Austin, steps from Sixth Street and within a 10-minute stroll of Moody Theater. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own bar. Business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 15-minute walk of this 4-property class Downtown Austin hotel, attractions include Austin Convention Center and Lady Bird Lake.

What's nearby

  • Sixth Street - 2 min walk
  • Moody Theater - 8 min walk
  • Texas State Capitol - 10 min walk
  • Austin Convention Center - 15 min walk
  • University of Texas at Austin - 3 min drive

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 11 min walk
  • Austin-Bergstrom International Airport (AUS) - 19 min drive

Restaurants

  • ‪Velvet Taco - ‬2 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk
  • ‪The Iron Bear - ‬2 min walk
  • ‪1886 Cafe & Bakery - ‬4 min walk
  • ‪Comedor - ‬2 min walk

About this property

citizenM Austin Downtown

Hotel with bars, steps from Sixth Street
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star Austin hotel is smoke free.

  • 344 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

Frequently asked questions

What is the cancellation policy at citizenM Austin Downtown?

CitizenM Austin Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Austin Downtown?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at citizenM Austin Downtown on 23 Mar 2025 start from AU$337.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Austin Downtown have a pool?

CitizenM Austin Downtown has an outdoor pool. The pool is open 9:00 AM to 8:30 PM.

What makes citizenM Austin Downtown a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Austin Downtown.

Does citizenM Austin Downtown serve breakfast?

Sure does, buffet breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at citizenM Austin Downtown?

No, citizenM Austin Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Austin Downtown?

Yep, you can grab a meal at citizenM Austin Downtown's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM Austin Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Austin Downtown?

No, pets are not allowed.

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 978 out of 1400 reviews
Rating 8 - Good. 209 out of 1400 reviews
Rating 6 - Okay. 98 out of 1400 reviews
Rating 4 - Poor. 49 out of 1400 reviews
Rating 2 - Terrible. 66 out of 1400 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Zoe-Jayne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Comfortable but not friendly
Really cool venue very techy. Staff not very friendly or accommodating just kind of expect you to know what your doing. Not very personal service. First time to the city and didn’t know where to go or what to do no help from staff especially not with shuttle to the airport which wasn’t available. And only suggestion was to download Uber. Very high tech which we found the tv screen gave more of a ‘welcome’ in big letters than the miserable woman that greeted us upstairs. Again with ordering food was told at the bar but when the rest of the staff are gathered at the kiosk was pretty hard to order and even when ordering the woman serving us did so without so much of a smile and walked off after giving us a menu. Woman that helped us hold our luggage was much more helpful the next day but again no personal touch on check out was very much scan the card and off you go.
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot to stay. Everything was within walking distance or you could grab an Uber if it was farther. The only thing I would say that could be improved is I found the bed to be a little too firm for me.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with family
Stayed 7 nights in Nov 2024

4/10 Poor

saschelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Wlill defenetly come back!!
Stayed 1 night in Nov 2024

6/10 Okay

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff was very helpful. Erica and Stephan provided excellent service at the canteenm restaurant bar. Would stay here again!
Stayed 1 night in Nov 2024

6/10 Okay

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

2/10 Terrible

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
DO NOT STAY HERE
These rooms are legitimately terrible. This is a hostile. All sides of bed except one touching the wall, tiny sink outside the bathroom, zero floor space, non functional closet, no iron in room, weird lighting. I wouldn’t stay here again if it was free. $400 for a night in the worst hotel ever. Stay anywhere else. Also the check in experience is awful. You do a self check in, but then an employee has to go through basically every step with you. Takes twice as long as a normal front desk. The bar is good, and so is the breakfast. There is no parking. Takes 10 minutes to walk from the closest garage.
Stayed 1 night in Nov 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FS
It was comfortable and served it’s purpose for our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Allyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! The rooms are just what you need to stay, community living room and easily accessible to the downtown area and bars to walk at the end of the night!
Stayed 1 night in Nov 2024

8/10 Good

Bryan

Stayed 3 nights in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Christin

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property is self serve. The room had broken items we had to repeatedly asked to be fixed. The property has central air between all units allowing Marijuana odor to be leaked in our room four times. Each time the manager was contacted and stated there was nothing they could do. They did admit to smelling the odor. Kitchen odors also came throughout the room from the shared vent. Bed hard and uncomfortable, little privacy in the room. Many issues. Cant recommend.
Stayed 2 nights in Nov 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Karma Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary design. Small room while very comfortable. Well designed and amenities on point. I wouldn’t stay in this room that I didn’t know VERY well though. Just my opinion.
Stayed 3 nights in Nov 2024

2/10 Terrible

Chad

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely horrible check in experience. Same price as the Hilton up the street. Do not make the mistake of staying here. Nobody wants to check themselves in while an employee looks over their shoulder and verifies their ID what is the point of that ridiculous process? Just check the guest in. The rooms are a joke. The king bed can’t be walked around. Someone has to crawl over the other to get up to use the restroom. Bathrooms are no bigger than an RV from 1996. There is no parking and it requires 2 elevators with no luggage Dollie’s on premises. No one should ever make the mistake I made of booking this hostel disguised as a hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were cool & tech. Bars are nice
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
It’s more modern
Stayed 2 nights in Nov 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024