Embassy Suites by Hilton Austin Arboretum

3.5 star property
Suburban Austin hotel in Gateway with free breakfast
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Indoor pool, pool loungers
Lobby
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

    • Breakfast includedBreakfast included
    • 24/7 front desk24/7 front desk
    • HousekeepingHousekeeping
    • Parking availableParking available
    • Room serviceRoom service
    • LaundryLaundry

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
    Arboretum at Great Hills Mall
    20 min walk
    Q2 Stadium
    4 min drive
    Domain Northside
    4 min drive
    Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Pillow-top bed
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Sofa bed - double
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Pillow-top bed
Sofa bed - double
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly (Pure)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed - double
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Down duvet
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Down duvet
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed - double
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - double
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Austin

At Embassy Suites by Hilton Austin Arboretum you'll be 1.6 km (1 mi) from Arboretum at Great Hills Mall and 3.9 km (2.4 mi) from J. J. Pickle Research Campus. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, DJs American Grill, is open for breakfast and dinner. Enjoy the gym, Hot tub and pool loungers. 1959 square feet (182 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. There's also the convenience of self parking. .Sights within a 15-minute drive of this Gateway hotel include Main Event Entertainment and University of Texas at Austin.

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk
  • Q2 Stadium - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • St. David's North Austin Medical Center - 6 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom International Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Dave & Buster's - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Embassy Suites by Hilton Austin Arboretum

Suburban Austin hotel in Gateway with free breakfast
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 1959 square feet (182 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this Austin hotel.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 1959 sq ft of conference space
  • 182 sq. m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Austin Arboretum?

Embassy Suites by Hilton Austin Arboretum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Austin Arboretum?

As of 19 Sept 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Arboretum on 29 Sept 2024 start from AU$233.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Austin Arboretum?

Yep, Embassy Suites by Hilton Austin Arboretum has free RV/bus/truck parking. Self car park with in/out privileges is also available for USD 10 per night.

Does Embassy Suites by Hilton Austin Arboretum have a pool?

Embassy Suites by Hilton Austin Arboretum has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Embassy Suites by Hilton Austin Arboretum a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Austin Arboretum.

Is Embassy Suites by Hilton Austin Arboretum family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as art supplies in the guestrooms, it's no surprise that Embassy Suites by Hilton Austin Arboretum is a hit with families.

Does Embassy Suites by Hilton Austin Arboretum serve breakfast?

Yeah, our guests adore the free on-the-go breakfast here! Served daily between 6:00 AM and 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Austin Arboretum?

No, Embassy Suites by Hilton Austin Arboretum does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Austin Arboretum?

Yep, you can grab a meal at Embassy Suites by Hilton Austin Arboretum's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Austin Arboretum?

Check-in begins at 3:00 PM. Check-out time is noon.

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1002 reviews" "
Rating 8 - Good. 215 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 123 out of 1002 reviews" "
Rating 2 - Terrible. 90 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, willing to accommodate situationally
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just Okay
The hotel and room were clean but in need of repairs. Only one elevator was working, making the wait longer than necessary. The breakfast buffet was well done - lots of food options and great service.
Stayed 2 nights in May 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Cynthia

Liked: Cleanliness
OK if the location is desired
Rooms are large but everything a bit dated and dark. Generous happy hour and lovely cooked to order breakfast. Note surprise parking cost despite empty parking lots all around and on site
Stayed 1 night in Jun 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Hector

Travelled with family
Disliked: Property conditions & facilities
Very very old hotel…
Very old hotel. Old sheets. Old towels. Old building. Everything is old. Rooms smell old. Sorry, but definitely not your typical Embassy Suites experience :(
Stayed 2 nights in Jun 2024

6/10 Okay

Blair

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and dated. Dark rooms. Noisy air-conditioning
Stayed 3 nights in Jun 2024

6/10 Okay

Ruben

Travelled with family
The property needs maintenance.
Stayed 1 night in May 2024

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel was very dirty, smelly, wifi was horrible and the hot tub was cold. i specifically picked this place because it had a hot tub. i even called before i booked the stay, to make sure it was working and was assured there were no issues. very disappointed in my stay at this place
Stayed 3 nights in May 2024

4/10 Poor

Kanokwan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Charelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Antonio

Liked: Property conditions & facilities
Disliked: Staff & service
Charged for parking, front desk not helpful. Bartender closed bar early was rude didnt want to be there.
Stayed 1 night in May 2024

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in May 2024

10/10 Excellent

Roxanne

Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
I was surprised they charged for parking
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Pull out sofa was old and saggy. Mattress size was only half the size of pull out. My kids were very uncomfortable. There was also old carpet smell in room. Needed some fresh smell. Service was great.
Stayed 1 night in May 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facility definitely needs improvement in rooms. Only one elevator worked. Location good but building needs upgrade
Stayed 2 nights in May 2024

10/10 Excellent

Cristobal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!! Clean, quiet and comfortable in pretty setting. We’ll go back!!
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Liked: Cleanliness
Not Good!!
Not the usual Embassy that we are accustomed to. The worst we have ever encountered.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Free parking has changed. Now self serve $10 per night Great breakfast. Go back to free parking
Stayed 2 nights in May 2024

2/10 Terrible

Nord

Travelled with family
Disliked: Staff & service
Horrible
They put me in a handicap room, unexpected fees, elevator broken last five years
Stayed 2 nights in May 2024

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower non functional; telephone did not work; bathtub drain did not drain; only one towel and washcloth and since phone did not work we had to go to front desk to request a second; info we received said there was a shuttle to the airport but there was not; info we received said the restaurant was open Sunday and Monday night- it was not. We have stayed at dozens of Embassy Suites and this was, by far, the worst.
Stayed 3 nights in Apr 2024

6/10 Okay

ramon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024