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Extended Stay America Austin Metro

2.5 star property
Hotel in Austin with free parking

Photo gallery for Extended Stay America Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi
The current price is AU$118
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
East US Hwy 290, Austin, TX, 78723
  • Moody Center
    ‪5 min drive‬
  • University of Texas at Austin
    ‪6 min drive‬
  • Sixth Street
    ‪7 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

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About the area

Austin

At Extended Stay America Austin Metro you'll be 1.7 km (1 mi) from Austin Community College Highland and 3.2 km (2 mi) from Texas Child Study Center at Dell Children's Medical Center. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a front desk safe and a lift. Plus you'll find laundry facilities and a vending machine. .Attractions within a 10-minute drive of this St. Johns hotel include University of Texas at Austin and Austin Convention Center.

What's nearby

  • Moody Center - 5 min drive - 6.0 km
  • University of Texas at Austin - 6 min drive - 6.5 km
  • Darrell K. Royal - Texas Memorial Stadium - 7 min drive - 6.3 km
  • Austin Convention Center - 7 min drive - 8.4 km
  • Sixth Street - 7 min drive - 8.3 km

Getting around

  • Highland Station - 2 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom International Airport (AUS) - 16 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬11 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪P. Terry's Burger Stand #11 - ‬14 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Pappasito's Cantina - ‬13 min walk

About this property

Extended Stay America Austin Metro

Hotel in Austin with free parking
As a guest of Extended Stay America Austin Metro, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Free self parking is available.

This Austin hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Built in 1998
  • Conference space
  • Self-service laundry
  • Front desk safe
  • Lift
  • No smoking on site
Extended Stay America Austin Metro offers 84 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 250 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro Hotel
Extended Stay America Austin Metro Austin
Extended Stay America Suites Austin Metro
Extended Stay America Austin Metro Hotel Austin
Extended Stay America Select Suites Greensboro Wendover Ave

Frequently asked questions

What is the cancellation policy at Extended Stay America Austin Metro?

Extended Stay America Austin Metro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Austin Metro?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Austin Metro on 27 Apr 2025 start from AU$117.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Austin Metro?

Yep, Extended Stay America Austin Metro has a free self car park.

Is there a free airport shuttle available at Extended Stay America Austin Metro?

No, Extended Stay America Austin Metro does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Austin Metro?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Extended Stay America Austin Metro Reviews

Reviews

5.8
Rating 10 - Excellent. 142 out of 793 reviews
Rating 8 - Good. 164 out of 793 reviews
Rating 6 - Okay. 140 out of 793 reviews
Rating 4 - Poor. 147 out of 793 reviews
Rating 2 - Terrible. 200 out of 793 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dirk

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are out dated. They are clean but the kitchen needs to be updated!
Stayed 3 nights in Oct 2024

2/10 Terrible

Erin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely awful. Our room had bugs in it, it wasn’t clean, the door to the room kept getting stuck so you had to body slam it to get it open, the AC was coming off the wall the lights barely worked the room smelled like smoke and we had a lizard in our room. When we went up to the front desk to get someone to help at least catch the lizard no one was there after 10pm and no one answered the phone when though we were assured that someone would answer after 10. We were forced to stay the night even though we really didn’t want to and when we went to talk to the property manager the next morning so we could cancel our reservation she laughed at us. I will NEVER stay with Extended Stay Austin Metro ever again
Stayed 5 nights in Jul 2024

4/10 Poor

Angelica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Please update site with what you no longer offer.

I chose this place based on what I was looking for as far as amenities, example, breakfast, pool, etc. based on the description this place was best. When we got there we were told that there was no pool(closed), there was no ice machine, they do not do breakfast anymore.
Stayed 1 night in Jun 2024

10/10 Excellent

Ekpenyong

Stayed 1 night in Jun 2024

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t ask my age when I was checking out online and verify that I was 21 before i paid them full price. Once I got there they refused my stay at 8:00pm and did not give me a refund even though i had not been asked any questions regarding my age before paying full price.
Stayed 1 night in May 2024

4/10 Poor

Gomathisankar

Travelled with group
Disliked: Property conditions & facilities
Bed bugs , no bathroom door lock .. friendly staff however the property facilities need to be improved . Not recommended for family !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Jasmin, Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ot
Stayed 2 nights in Apr 2024

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Brooke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Was nothing like advertised! Smelled horrible! Smelled like weed, cigars and dead animal!Dirty! Never again!
Stayed 1 night in May 2024

2/10 Terrible

Rae

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Deandra

Stayed 1 night in Apr 2024

2/10 Terrible

Ann

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was totally run down. There wasn't even coffee or a trash can in the room. In the parking lot they had 2 picnic tables & people were making noises & who knows what else late into the night. Traveling as a single woman I felt very unsafe. Hotel staff at check-in was nice. I left the next day at 7 am & there was no staff to be found.
Stayed 1 night in Apr 2024

8/10 Good

Flora

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was nice, but sofa bed wasn't prepare to be used. No sheets were provided.
Stayed 1 night in Apr 2024

2/10 Terrible

crystal

Travelled with group
Disliked: Amenities, property conditions & facilities
When I got there they told me they over booked and said I didn’t have a room then gave me a “deluxe” suite which the freezer door would not shut completely (we couldn’t use the freezer it was room temperature) the room also smelled like mildew worst experience I’ve ever have using Expedia
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Disliked: Staff & service
Warning: This hotel does NOT honor reservations. I booked a room 9 days in advance & read their terms of service carefully before booking, which CLEARLY states check-in time STARTS at 3 pm, you will be charged if you don’t check in by 6pm, check on times are listed & They Do Not Honor Their Own Stated Policies. They Lie & can not be trusted. At 5 pm, as I was about 15 minutes from hotel, they called to tell me they Would NOT honor my reservation, they had OVERBOOKED & reservations are on a “first come, first served basis” Again, their own policy as stated is that check-in time STARTS at -in time iSTARTS at 3pm. Reservations are on a “first come first served”basis?!?! Their website says NOTHING like this - the GM blatantly LIED to me, the company is dishonest & Does Not Honor Reservations! As it was the first day of SXSW, there was no possibility of finding another room in Austin. Do Not Trust This “Hotel” to honor your reservation. The manager threatened to NOT refund my money because of my “attitude” - even tho THEY DID NOT HONOR MY RESERVATION! - I was less than 15 minutes away & would have been there well before 6pm - & their “policies” CLEARY state check-in times & says NOTHING about “first come first served”. Do Not Trust This “Hotel” to honor your reservations. They are dishonest, making a reservation is useless - They Do Not Honor Reservations!!!!

2/10 Terrible

Daisy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation cancelled by hotel

It was in bad neighborhood and it was dirty. My reservation was not secure and was cancelled by the hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Tracy

Disliked: Staff & service, amenities, property conditions & facilities
Stuff doesn't work, room stale, uncomfortable, deskperson not attentive, property and rooms need updating badly
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very understanding and accommodating
Stayed 1 night in Jan 2024

2/10 Terrible

Alisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Robin

Business traveller
This was horrible it needs cleaning and also there were roaches crawling the microwave and refrigerator was horrible I’m a travel nurse and it left a really bad impression compared to your other properties it was definitely not worth the money and I was so nervous about the bugs I slept with the lights ON
Stayed 2 nights in Dec 2023

2/10 Terrible

ADAM

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scary

Trash everywhere. Every night there was a fight or a party or crackheads around every corner.
Stayed 2 nights in Dec 2023

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults running around the parking lot barefoot. Urine on the floor of the elevator. When our elevator opened up on our floor, the was trash throughout the hall and chicken wings all over the floor. Our room had needle caps, and weed stems in the drawers. The room smelled like pee. We got there at 10:15pm to check in and left at 10:30 and had to find other hotel. We would like a refund.
Stayed 2 nights in Nov 2023

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Naomi

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous! Where to start? I’ll go with the good, First the check in guy super cool, no problems with him…. Our room was cleaner than I expected given the rest of the property. Now the bad, Our room was next to the stairwell, we attempted to use the stairwell as the elevator was filthy, there was a wet flood sign just laying there and sawdust all over the floor. But when we walked into the stairwell it smelled like human feces and urine. I just about vomited and had to turn back to use the elevator. The room keys, we had to have them reset every time we left the room. One time I waited, yelling for a counter clerk for 10 mins and no one ever showed. They were somewhere in the building and finally showed up. The staff doesn’t care, and it shows. Do not stay here. Run!!!
Stayed 2 nights in Nov 2023