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Hilton Garden Inn Austin NW - Arboretum

3.0 star property
Suburban Austin hotel in McNeil with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Austin NW - Arboretum

Exterior
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 14.00 per person)

Reviews

8.8 out of 10

Excellent

Guests liked:

Comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
11617 Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    4 min drive
  • Apple Inc.
    5 min drive
  • Domain Northside
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    22 min drive

Room options

View all photos for Room

50-inch LCD TV with cable channels, TV, streaming services

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom shower

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
4 bedrooms
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

50-inch LCD TV with cable channels, TV, streaming services

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
4 bedrooms
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$141
for 1 night
includes taxes & fees
30 Nov - 1 Dec
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About the area

Austin

At Hilton Garden Inn Austin NW - Arboretum, you'll be 5.6 km (3.5 mi) from Q2 Stadium and 10.7 km (6.6 mi) from Lake Austin. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Great American Grille serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and 24-hour gym. 1250 square feet (116 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class McNeil hotel include University of Texas at Austin and Moody Center.

What's nearby

  • Arboretum at Great Hills Mall - 4 min drive
  • Apple Inc. - 5 min drive
  • Domain Northside - 5 min drive
  • Q2 Stadium - 6 min drive
  • St. David's North Austin Medical Center - 6 min drive

Getting around

  • Kramer Station - 6 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom International Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬13 min walk
  • ‪Chuy's Tex-Mex - ‬8 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hilton Garden Inn Austin NW - Arboretum

Suburban Austin hotel in McNeil with free parking
Hilton Garden Inn Austin NW - Arboretum offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1250 square feet (116 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Austin NW - Arboretum. Free self parking is available.

This 3-star Austin hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1250 sq ft of conference space
  • 116 sq. m of conference space
  • Built in 2002
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 8.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Arboretum Hotel Austin NW
Hilton Garden Inn Austin NW Arboretum
Hilton Garden Inn NW
Hilton Garden Inn Austin NW Arboretum Hotel
Hilton Garden Inn Arboretum Hotel
Hilton Garden Inn Arboretum
Hilton Austin Nw Arboretum
Hilton Garden Inn Austin NW - Arboretum Hotel
Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Austin NW - Arboretum?

Hilton Garden Inn Austin NW - Arboretum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Austin NW - Arboretum?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Austin NW - Arboretum on 22 Nov 2024 start from AU$152.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Austin NW - Arboretum?

Yep, Hilton Garden Inn Austin NW - Arboretum has a free self car park and free RV/bus/truck parking.

Does Hilton Garden Inn Austin NW - Arboretum have a pool?

Hilton Garden Inn Austin NW - Arboretum has an indoor pool.

Is Hilton Garden Inn Austin NW - Arboretum family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Austin NW - Arboretum is a hit with families.

Does Hilton Garden Inn Austin NW - Arboretum serve breakfast?

Yeah, buffet brekkie is available weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Austin NW - Arboretum?

No, Hilton Garden Inn Austin NW - Arboretum does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Austin NW - Arboretum?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Austin NW - Arboretum?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Austin NW - Arboretum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1003 reviews" "
Rating 8 - Good. 245 out of 1003 reviews" "
Rating 6 - Okay. 69 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last weekend of summer get away.
Fast and easy check in, Ronda was great and very polite, informative and very friendly as well. The ONLY negative was that while we were out in the evening with a dnd sign on the door someone did enter our room with us not being notified, we did return to a chair being in our room that wasnt there previously and being right behind the door so that when we opened the door it hit the chair. Luckily none of our personal belongings we disturbed and i did speak with management to let them know, she was wonderful to speak with and stated she would be handling it. Other than that everything else was perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Irma A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una buena estancia
Stayed 1 night in Jul 2024

10/10 Excellent

Rich

Stayed 1 night in Jul 2024

8/10 Good

Sherryl

Travelled with partner
Liked: Amenities
Property was clean, well kept and quiet. Staff was attentive and met expectations. Overall I was very satisfied with our stay.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jaimie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Myo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Bryce

My checkout time was 12:00pm, but room service just decides to open my door and walk into my room around 10:00am as I'm still asleep.
Stayed 1 night in Jun 2024

8/10 Good

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The staff was wonderful, the room was a nice size and comfortable, the breakfast was very good. The only issue for us was the pool was not available or the restaurant and bar.
Stayed 1 night in Jun 2024

10/10 Excellent

Dennis

Convenient to the area I needed to be.
Stayed 2 nights in Jun 2024

8/10 Good

Donnitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great and very helpful. They made you feel like you were home.
Stayed 4 nights in May 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Wonderful greeting by Dori at check in. Clean room & comfortable bed. The breakfast was amazing. English gentleman at checkout was courteous. We’ll be back soon!
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 2 nights in May 2024

8/10 Good

Kip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in May 2024

10/10 Excellent

Jo Ann Whitley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property adjacent was overgrown as it was an unused building and you drove right by it to enter the property.
Stayed 4 nights in May 2024

6/10 Okay

Amha

Disliked: Cleanliness, property conditions & facilities
Below average
Stayed 2 nights in Feb 2024

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Staff was very friendly and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Repeat stay several times. Seems to be consistency of employees which lends experience to take care of guests well.
Stayed 1 night in May 2024

8/10 Good

GARRETT

Stayed 2 nights in Apr 2024

10/10 Excellent

Marysol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access/ in and out of highway/freeway
Stayed 1 night in May 2024