4/10 Poor
Samuel R., Lantana, Texas
15 Sept 2024
Disliked: Cleanliness
This house needs some help.
I’m compelled to be brutally honest… start with the positives: the location was fantastic. The weather was great and the lake was super clean. Now onto the negatives… the hot tub was cold, the deck was sketchy, the ladder on the dock was broken and the steps into the water were super slippery with moss. The mattresses were blown out. And the super fun part was the whole house leaned so that was a bit weird. The house needs a deep cleaning. The shower drain was clogged and the A/C is on its last leg. The paddle boards were in rough shape. Also I see that I got a message about the hammock being torn and a new one was shipped. What was I supposed to install the new one that showed up in the middle of stay? Also a new paddle was shipped too? the boat dock was super sketchy moves quite a bit when waves hit it held up truck strap!!! This place needs a considerable amount of work. I feel I was taken advantage of a bit and the owner is milking this property. Very disappointed. Do yourself a favor a skip this listing. As a long time VRBO user with high rating this was one of the most out of service homes I have ever stayed in. There must be a higher standard considered especially in Lake Austin. Shame on the owner for not keeping everything in service. No way this is close to a 5 star listing. Work must be done. I will be requesting a partial refund. I was embarrassed as I was in charge of this vacation. My friends were nice about it but were not stoked as well. cheers!
Samuel R.
Stayed 3 nights in Sep 2024