4/10 Poor
Bretta, Shawano
Travelled with family
4 July 2024
Disliked: Staff & service, amenities
The room was clean and quiet. The staff was TERRIBLE. The day staff was unprofessional and not hospitable at all. The staff and TV in the breakfast area was so loud I took my coffee and book to my car. The breakfast was very minimal which was expected for a Super 8, but I went down to the breakfast area and an hour later my daughter went down and nothing had been replenished. Then the day staff was complaining about the request that I put on the Expedia reservation for a roll away bed. She said that she could not believe we put that request since we had four people in a two queen size room. My daughter told her that it was our room and we never got the roll away. She should not have questioned my request. The reason for my request was that my 14 year old grandson was in our room and he should not have to sleep with his Grandma, aunt or Mom. Then when we left my daughter dropped off the key at the front desk, waited for staff to acknowledge that we were checking out and the desk staff asked if she needed anything. We all agreed we would NEVER stay in this $*#@hole again!
Bretta
Stayed 1 night in Jun 2024