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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5.0 star property
Beach spa retreat, walking distance from Biarritz City Hall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Frette Italian sheets, premium bedding, Select Comfort beds, minibar
View from property
Exterior
Classic Room, 1 King Bed, Beach View
3 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200
  • Grand Beach
    3 min walk
  • Biarritz City Hall
    6 min walk
  • Casino Barriere
    7 min walk
  • Biarritz (BIQ-Pays Basque)
    12 min drive

Room options

Suite, 2 Bedrooms (Imperial)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed (Rooftop)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Single Beds (Ambassador, Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed (Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Ocean View (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Ocean View (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Imperial Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Palais)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Biarritz

A luxury stay in the heart of Biarritz awaits you at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt. Within just a 10-minute stroll, you'll find Grand Beach and Bay of Biscay. Highlights at this beachfront palace include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, La Terrasse, serves French cuisine and is open for lunch and dinner. Le Bar Napoleon III is the palace's own bar. Spend the day at the beach and enjoy the on-site indoor swimming pool, free kids' club and gym. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Full breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Biarritz palace include Biarritz City Hall and Casino Barriere.

What's nearby

  • Casino Barriere - 7 min walk
  • Biarritz Aquarium - 16 min walk
  • Port-Vieux Beach - 16 min walk
  • Biarritz Lighthouse - 19 min walk
  • Cote des Basques - 11 min drive

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 12 min drive

Restaurants

  • ‪Casino Barrière de Biarritz - ‬7 min walk
  • ‪Maison Dodin - ‬7 min walk
  • ‪Jack The Cockerel - ‬4 min walk
  • ‪Le Restaurant - ‬8 min walk
  • ‪Biarritz Beach - ‬5 min walk

About this property

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Beach spa retreat, walking distance from Biarritz City Hall
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Biarritz palace is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1854
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers 142 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Biarritz palace provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, uncovered parking on site (EUR 30 per day)
  • Uncovered valet parking on site (EUR 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 50 to 50 for adults and EUR 25 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rotonde
  • La Terrasse
  • Le Bar Napoleon III
  • Le Salon
  • Le Sunset

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1854
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 50 to 50 for adults and EUR 25 to 25 for children
  • Uncovered self-parking fee: EUR 30 per day (in/out privileges)
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This palace caters to LGBTQ+ guests.
  • Reservations are needed for massage services. For reservations, contact the palace before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais Imperial
du Palais Imperial Biarritz
Hôtel du Palais Imperial Resort
Hôtel du Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Hôtel Palais Imperial Resort Biarritz
Palais Imperial Biarritz
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel Palais Imperial Resort
Palais Imperial
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Palais Imperial Biarritz

Frequently asked questions

What is the cancellation policy at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt on 4 Dec 2024 start from AU$582.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yep, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt has a secured uncovered self car park with in/out privileges for EUR 30 per day. Onsite parking is limited.

Are there any beaches close to Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yep, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is a short 3-minute walk from Grand Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yep, there is an onsite spa at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with Frette Italian sheets, Select Comfort beds and 24-hour room service.

What makes Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt a romantic place to stay?

1 hot tub and ocean-view dining, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.

Is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is a hit with families.

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt serve breakfast?

You bet, full breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

No, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Cats and dogs are welcome at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt, with food and water bowls on offer.

Is there a golf course on site at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

There isn't one on site, but Biarritz Golf Club is a short 18-minute walk away.

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 272 reviews" "
Rating 8 - Good. 39 out of 272 reviews" "
Rating 6 - Okay. 8 out of 272 reviews" "
Rating 4 - Poor. 11 out of 272 reviews" "
Rating 2 - Terrible. 3 out of 272 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful heritage property
Stayed 4 nights in Sep 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Liz

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Worst experience ever
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great services beautiful hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Micaela, Alamo

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, from architecture to experience, is all about luxury. From the initial greeting to departure, the entire stay was lovely. I had a beautiful room with 5 (or 6?) floor to ceiling windows, a bathtub (💖), and twin beds. We were welcomed with champagne and lemon cookies, and the complimentary teas were delicious and high quality. The welcome for my little dog was sweet and beautiful. And although the chef has recently changed, the wait staff is knowledgeable, refined, and gracious. My thanks to Nisma, Denis, and others at reception, to Pierre and Christophe, the voituriers, and to the young lady who engraved the little dog tag for Rambo, many thanks!
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Stayed 3 nights in May 2024

10/10 Excellent

Jahan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences
Stayed 2 nights in May 2024

10/10 Excellent

Micaela, Alamo

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and room upgrade was delightful. Courteous staff, kindness to my dog, and generous hospitality all around. Happy to return!
Stayed 1 night in Apr 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience One of the best hotel by the beach Hotel with great location, history and beautiful interior design. I can’t wait to be back there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Micaela, Alamo

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.
Stayed 1 night in Mar 2024

10/10 Excellent

Mirko Thomas

Stayed 5 nights in Dec 2023

10/10 Excellent

vincent

Stayed 1 night in Oct 2023

10/10 Excellent

Micaela, Alamo

Stayed 1 night in Oct 2023

10/10 Excellent

Ulf

Stayed 2 nights in Sep 2023

10/10 Excellent

Kwoon I

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay second time, Happy
Stayed 6 nights in Aug 2023

10/10 Excellent

Carlos, san antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Siobhan

Stayed 1 night in Sep 2023

10/10 Excellent

Shani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything at The Hotel was exceptional. Nothing was too much trouble. All staff were kind and helpful and made our stay wonderful thank you all
Stayed 4 nights in Jul 2023

10/10 Excellent

Cristina

Stayed 4 nights in Jul 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
A lot to improve
Room was not ready at 4.30pm Had to wait 45 min to have a coffee in the morning Shower had a terrible smell
Stayed 1 night in Jul 2023

10/10 Excellent

Micaela, Alamo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third stay at the Hotel du Palais in Biarritz and my best stay. The staff was warm, welcoming, and they remembered me from my last two visits. My husband and I felt well cared for and respected. I don't know if we received a room upgrade, but it felt like we did because we had a room with beautiful views of the city and ocean. Dinner on the terrace last night, with the ocean and sunset, were a definite plus!
Stayed 1 night in Jun 2023

10/10 Excellent

Zale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal property. Literally a palace. Rooms and interior have been fully renovated over past few years, so a beautiful combination of modern and classical extravagance. Outdoor and indoor pools are gorgeous. Right on the beach. Excellent staff. Highly highly recommend !!
Stayed 2 nights in Jun 2023

10/10 Excellent

tatiana

Travelled with partner
Liked: Cleanliness
A truly 5 star hotel/ resort. From the moment we arrived we felt special, ppl at the front desk couldn’t be nicer. Beautiful room with a view of the lighthouse and the ocean. Clean and comfortable. Walk everywhere. Free shuttle to the train station. Good if pricey breakfast. Dinner at the restaurant we didn’t like especially seaweed dessert 😢. Lobster in beet juice didn’t impress us. But that’s a separate entity I guess and not the hotel. Thank you Hotel du Palais Biarritz! We love you.
Stayed 5 nights in Jun 2023