See all properties
Save

Khaban Bacalar Hotel Boutique

3.5 star property
Suburban hotel with spa services and outdoor pool
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Khaban Bacalar Hotel Boutique

Villa Khaban Private Pool Lagoon Front - up to 6 people
Master Double Suite with Balcony Lagoon View | Terrace/patio
Restaurant
Front of property
Master Double Suite with Balcony Lagoon View

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Región 15, MZ 1, LT 217, Bacalar, QROO, 77930
  • Lake Bacalar
    8 min walk
  • Laguna Bacalar Ecological Park
    13 min drive
  • Polytechnic University of Bacalar
    13 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    54 min drive

Room options

View all photos for Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double with Balcony Garden View

Deluxe Double with Balcony Garden View | View from room

Deluxe Double with Balcony Garden View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Queen with Balcony Garden and Lagoon View

Suite Queen with Balcony Garden and Lagoon View

Suite Queen with Balcony Garden and Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Balcony

Minibar

Double Room with Balcony

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people

Highlights

Air conditioning
Free cots/infant beds
3 bedrooms
Ceiling fan
2 bathrooms
Rainfall showerhead
Private bathroom
Minibar
  • 120 sq m
  • Lagoon view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Dock
MBH Maya Bacalar Hotel Boutique
On private beach
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (252)
The price is AU$220
for 1 night
includes taxes & fees
12 Oct - 13 Oct
MBH Maya Bacalar Hotel Boutique

About the area

Bacalar

At Khaban Bacalar Hotel Boutique, you'll be 0.7 km (0.4 mi) from Lake Bacalar and 10.4 km (6.4 mi) from Polytechnic University of Bacalar. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .A day of pampering can include massages and facials. Enjoy access to kayaking and yoga classes. Other amenities include free Wi-Fi in public areas, a terrace and tour/ticket assistance. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Bacalar hotel include Laguna Bacalar Ecological Park and Fort of San Felipe.

What's nearby

  • Lake Bacalar - 8 min walk
  • Laguna Bacalar Ecological Park - 13 min drive
  • Fort of San Felipe - 14 min drive
  • Municipal Spa of Bacalar - 16 min drive
  • Cenote Cocalitos - 18 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive

Restaurants

  • ‪La Playita - ‬14 min drive
  • ‪Marisqueria el Taco Loco - ‬11 min drive
  • ‪Madre Masa - ‬14 min drive
  • ‪Finisterre Bacalar - ‬14 min drive
  • ‪El Galeon Pirata - ‬13 min drive

About this property

Khaban Bacalar Hotel Boutique

Suburban hotel with spa services and outdoor pool
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Khaban Bacalar Hotel Boutique. Free self parking is available.

This 3.5-star Bacalar hotel is smoke free.

  • 13 guestrooms or units
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Dining venue
Khaban Bacalar Hotel Boutique offers 13 air-conditioned accommodations with minibars and complimentary bottles of water. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials and body treatments.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 5000 per vehicle (return, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Khaban Bacalar Hotel Boutique?

Khaban Bacalar Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Khaban Bacalar Hotel Boutique?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Khaban Bacalar Hotel Boutique on 8 Oct 2024 start from AU$315.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Khaban Bacalar Hotel Boutique?

Yep, Khaban Bacalar Hotel Boutique has a free self car park.

Are there any beaches close to Khaban Bacalar Hotel Boutique?

The closest beach to Khaban Bacalar Hotel Boutique is Dos Mulas (26.4 km).

Is there a spa on site at Khaban Bacalar Hotel Boutique?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Khaban Bacalar Hotel Boutique have a pool?

Khaban Bacalar Hotel Boutique has an outdoor pool.

What makes Khaban Bacalar Hotel Boutique a romantic place to stay?

Couples spa treatments and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Khaban Bacalar Hotel Boutique.

Is there a free airport shuttle available at Khaban Bacalar Hotel Boutique?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Khaban Bacalar Hotel Boutique?

Yep, you can grab a meal at Khaban Bacalar Hotel Boutique's onsite restaurant.

What time are check-in & check-out at Khaban Bacalar Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Khaban Bacalar Hotel Boutique?

No, only service animals are allowed.

Khaban Bacalar Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 52 reviews" "
Rating 8 - Good. 7 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo A

Travelled with family
Liked: Property conditions & facilities, room comfort
Great experience
We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Stayed 4 nights in May 2024

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful
Stayed 5 nights in Apr 2024

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Juan, San Ysidro

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay quite, beautiful view to lake, staff friendly .
Stayed 2 nights in Sep 2023

10/10 Excellent

marco

Stayed 4 nights in Jul 2023

10/10 Excellent

Jennifer, North Hollywwod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Stayed 3 nights in Jul 2023

2/10 Terrible

Rafaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.

10/10 Excellent

Carlos

Stayed 2 nights in May 2023

10/10 Excellent

Paola

Stayed 2 nights in May 2023

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning property
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
View from villa 11
Stayed 2 nights in Apr 2023

4/10 Poor

jose

Stayed 2 nights in Jan 2023

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó las instalaciones, la tranquilidad y ambiente que se vive aquí.
Stayed 2 nights in Nov 2022

6/10 Okay

RODRIGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos la mala suerte de que llovió y nos quedamos sin energía toda la noche y en la mañana aún no había, tuvimos que salirnos
Stayed 1 night in Jun 2024

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Un lugar perfecto para descansar y disfrutar de la laguna. Solo el servicio de restaurante es malo por las mañanas, en la noche muy bien, pero el personal es diferente, cero servicial por la mañana.
Stayed 2 nights in Apr 2024

2/10 Terrible

Michelle

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Pésimo servicio, nunca hay nadie en recepción, no resuelven nada No tenían lista la habitación que reservamos con más de 3 meses de anticipación. Para entrar no hay letreros de señalización (solo uno muy pequeño) El camino de terracería horrible, no hay iluminación. No tiene fachada de hotel, se confunde. El lugar está más pequeño de lo que se ve en fotos
Stayed 2 nights in Apr 2024

2/10 Terrible

Selua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael

Stayed 1 night in Apr 2024

2/10 Terrible

Juan Carlos

Disliked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Jonathan, Playa del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para despejar, sin embargo deben de tener mayor claridad con lo que se incluye en la habitación, Expedia lo dice y ellos no lo honran.
Stayed 1 night in Mar 2024

8/10 Good

Aldo Daniel

Stayed 5 nights in Dec 2023

4/10 Poor

LUIS R

Disliked: Staff & service, property conditions & facilities, room comfort
Decepcion de areas comunes y servicio al cliente.
El hotel esta muy escondido con una carretera de terraceria, no hay ni un solo letrero con las indicaciones y tampoco en la propiedad. Tuvimos dificultades para llegar y el telefono de recepcion nunca lo contestaron por lo que no logramos llegar la primera noche, las habitaciones estan muy lindas pero las areas comunes y el servicio con muy mal mantenimiento. Creo que esta propiedad debia tener menos estrellas de las que tiene.
Stayed 3 nights in Dec 2023

8/10 Good

ARELI CHAVEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Son demasiados escalones para ir al restaurante o alberca carecen de barandal no tienen consideración para las personas de la tercera edad dado que carecen de rampas
Stayed 4 nights in Sep 2023