Citadines Bacolod City

3.0 star property
Hotel in Bacolod with 24-hour front desk and outdoor pool

Photo gallery for Citadines Bacolod City

Reception
Deluxe Apartment, 2 Bedrooms | Private kitchen
Premier Studio | Private kitchen
Outdoor pool
Premier Studio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking included
  • Laundry
  • Housekeeping
The current price is AU$147
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Capitol Lagoon Park
    ‪3 min walk‬
  • Robinsons Place Bacolod
    ‪15 min walk‬
  • Yoyo Land
    ‪4 min drive‬
  • Bacolod (BCD-New Bacolod - Silay)
    ‪19 min drive‬

Room options

Deluxe Studio, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Bathrobes
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

About the area

Bacolod

Citadines Bacolod City places you in the centre of Bacolod, within just a 5-minute stroll of Capitol Lagoon Park and within 15 minutes of Robinsons Place Bacolod. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a lift. On weekend mornings buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Bacolod hotel, you'll be 2.6 km (1.6 mi) from Yoyo Land and 2.9 km (1.8 mi) from Megaworld The Upper East.

What's nearby

  • Capitol Lagoon Park - 3 min walk
  • Robinsons Place Bacolod - 15 min walk
  • SM City Bacolod Northwing - 6 min drive
  • SMX CONVENTION CENTER - 7 min drive
  • Bacolod City Government Center - 10 min drive

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Miren - ‬9 min walk
  • ‪Bodega Grill - ‬9 min walk
  • ‪Art District - ‬11 min walk
  • ‪Cucina Italia and Gallery - ‬6 min walk

About this property

Citadines Bacolod City

Hotel in Bacolod with 24-hour front desk and outdoor pool
As a guest of Citadines Bacolod City, you'll find an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Bacolod hotel is smoke free.

  • 200 guestrooms or units
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Citadines Bacolod City offers 200 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Bacolod hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Bacolod City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2700 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1200 for adults and from PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700 per night
  • Spa fee: PHP 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

What is the cancellation policy at Citadines Bacolod City?

Citadines Bacolod City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Bacolod City?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Citadines Bacolod City on 9 Mar 2025 start from AU$146.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Bacolod City?

Yep, Citadines Bacolod City has a free self car park.

Does Citadines Bacolod City have a pool?

Citadines Bacolod City has an outdoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Citadines Bacolod City serve breakfast?

Yep, buffet brekkie is available at weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Citadines Bacolod City?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Citadines Bacolod City?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Citadines Bacolod City?

No, pets and service animals are not allowed.

Citadines Bacolod City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Stayed 2 nights in Nov 2024

8/10 Good

Zaldy M.

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
On Friday the 22nd a little after 6pm my mother 83 yrs of age elderly brought to my attention of a big bang noise from above the room while resting. A big bang woke her up so nervous and startled. She immediately came to front desk reported the incident and all the desk response wasnt very inspiring. Did not show any empathy while solving this problem. Per noticed the construction should be over at 6pm. On check out day no MOD on the as early 730am. So, I just left the hotel at that.
Stayed 5 nights in Nov 2024

10/10 Excellent

ANTIPAS IV

Business traveller
Liked: Cleanliness, room comfort
Great hotel in Bacolod
Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Joselito, Middleton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Excellent staffs! Kristine, AJ and the rest of her colleagues , sorry I didn’t get all your names, in the front desk are truly courteous, helpful and admirable! Leane, the greeter, Jeremy, Shyra and the rest of wait/beverage staffs, TJ, Aaron in the egg/soup station are all so wonderful and friendly. Kudos as well to executive chef Jordan Medrano, the daily morning breakfast/bench selections are superb and all are tastefully crafted. Carl, those morning carts, superb!!! Roslyn , our room staff, great job! The hotel itself is a league of its own, but those staffers totally made you a Citadines! Truly a City of Smiles experience! Bacolod is lucky to have Citadines!
Stayed 4 nights in Sep 2024

10/10 Excellent

Siddharth

Business traveller
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024