2/10 Terrible
Stephanie
Travelled with family
15 July 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelers be warned: this is an "hourly" or "drive in" hotel. This is why they say "check in any time - no reservations needed".
Although they are a drive-in hotel, they only have set cleaning hours. This means that if someone stays here at 1:00 am, then leaves at 4:00 am, and someone else comes to stay in that room it will NOT be cleaned! We were very alarmed to learn this information once we requested a bed sheet change before going to sleep at midnight when we noticed that the sheets were stained (makeup and other mysterious stains) as well as smelling of smoke even though the room signs said "no smoking" and they told us we would have to wait until 9 am! Another staff member told someone in our party "that stain is nothing, we are not replacing it". They had to "call their boss" just to request new sheets...how does that make ANY sense when you are a DRIVE IN hotel?
Our stay was VERY uncomfortable after this and we checked out early to move to a different hotel.
Be warned that this hotel is inconvenient in many ways- each suite has a garage door that does not close from the inside. You have to request a staff member to close it for you. We also were not given keys upon check in and had to go down to ask for them to lock up our own room when we leave. There are hardly any mirrors, no windows (only a fire escape), and no mini fridge. You have to ask the staff to give you a remote to control the air conditioning. You will also have to climb stairs to get to your suite.
Stephanie
Stayed 2 nights in Jul 2024
