2/10 Terrible
Philip
11 June 2019
Disliked: Staff & service
Worst Service Ever!!!!!
The checkin at the hotel was the worst ever. I arrived at 8pm. Checkin closes at 7pm. I had no warning of this. There was no after hours number, no service at all. I was left outside hotel in pouring thunder storm. I had to go find another hotel room for the night. When I talked to the manager about my situation he was quite belligerent. It was all my fault. He had absolutely no concern for the customer. Worst service ever!! I was travelling with a friend who is an experienced traveller. He said exactly the same thing, this was the worst service he had ever experienced. Don't go to this hotel. Much better hotels around which give better service. Ended up in the hotel Pensen for the night. The manager there could not do enough for us, and gave us his last room which he had reserved for a wedding the next day.
Philip
Stayed 3 nights in Jun 2019