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Hotel Serena

3.0 star property
Family ski hotel with full-service spa

Photo gallery for Hotel Serena

Indoor pool, pool loungers
Indoor pool, pool loungers
Interior entrance
1 treatment room
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pet-friendly
  • Room service
  • Breakfast included

Explore the area

Map
Strada Pedraces, 32, Badia, BZ, 39036
  • Campolongo Pass Ski Area
    ‪1 min walk‬
  • 64 Sponata
    ‪2 min drive‬
  • Scuola Sci & Snowboard La Villa
    ‪8 min drive‬
  • Bolzano (BZO)
    ‪102 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Individually furnished
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Heating
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 27 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Classic Double Room

Classic Double Room | Bathroom

Classic Double Room

Highlights

Individually furnished
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Grand Hotel Wolkenstein

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (5)
The price is AU$570
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Grand Hotel Wolkenstein

About the area

Pedraces

A family-friendly stay in Badia awaits you at Hotel Serena. Within steps you'll find Dolomites and Campolongo Pass Ski Area. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub, sauna and pool loungers as well as access to horse riding/hire. Added amenities include free Wi-Fi in public areas, a snack bar/deli and massage/treatment rooms. Each morning free buffet breakfast is offered between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Attractions in proximity to this 3-property class Badia hotel include Lake Braies and Val Gardena.

What's nearby

  • Campolongo Pass Ski Area - 1 min walk
  • Boè Cableway - 7 min drive
  • Scuola Sci & Snowboard La Villa - 8 min drive
  • Colfosco Gondola - 10 min drive
  • Alta Badia Golf Club - 11 min drive

Getting around

  • Brunico/Bruneck Station - 27 min drive

Restaurants

  • ‪Wine Bar & Grill Rosa Alpina - ‬7 min drive
  • ‪La vita e bella Franz - ‬7 min drive
  • ‪Rifugio Sponata - ‬12 min drive
  • ‪Rifugio La Fraina - ‬6 min drive
  • ‪Apres Ski LaMunt - ‬6 min walk

About this property

Hotel Serena

Family ski hotel with full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel Serena helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers an indoor pool and a sauna. Self parking is free.

This 3-star Badia hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serena offers 43 accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include baths or showers.

This Badia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

Languages

English, Farsi, German, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between 17 September and 15 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35.00 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serena Badia
Serena Badia
Hotel Serena Hotel
Hotel Serena Badia
Hotel Serena Hotel Badia

Frequently asked questions

Is parking available at Hotel Serena?

Yep, Hotel Serena has a free self car park.

Is there a spa on site at Hotel Serena?

Yep, there is an onsite spa at Hotel Serena. You'll enjoy services like massages.

Does Hotel Serena have a pool?

Hotel Serena has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hotel Serena family-friendly?

You bet! With amenities such as a playground, an arcade and a deli, it's no surprise that Hotel Serena is a hit with families.

Does Hotel Serena serve breakfast?

Yep, free buffet brekkie is on offer daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Serena?

No, Hotel Serena does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serena?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Serena?

Check-in begins at 2 PM. Check-out time is 10 AM.

Hotel Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and friendly making me feel welcome. The owner made a pint of welcoming me as I had arrived late. The staff had saved a meal of soup, salad, a cold platter and dessert for me even though it was after 21:00 by the time I arrived. The hotel is lovely with great views for the valley. It is situated a quiet part of the village with access to great walks and cycling. The hotel has safe storage for bikes. The pool and wellness centre is a lovely place to relax. I feel very at home at the hotel.
Stayed 4 nights in Jun 2019

6/10 Okay

ORFEO GIOVANNI

Travelled with family
Liked: Cleanliness, staff & service
Un hotel nella media per un tre stelle in Alto Adige ma esageratamente costoso in alta stagione per il tipo di proposta. Personale gentile e disponibile, ma struttura da rivedere perché ormai riporta i segni del tempo e dei gusti.
Stayed 1 night in Feb 2024

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joachim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, aber Wellnessbereich sehr voll.
Stayed 7 nights in Jan 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accoglienza ed i servizi sono tutti di ottimo livello. In particolare segnalo il livello della ristorazione davvero eccellente, direi superiore alla categoria della struttura in termini di stelle (l'Hotel è un tre stelle, ma la ristorazione ne vale almeno 4). Impeccabile anche il personale di sala. Ottimi anche i servizi di piscina coperta e spa accessibili senza sovrapprezzo!
Stayed 5 nights in Aug 2021

10/10 Excellent

Klaus A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel til Maratona
Vi var nede for at cykle Maratona og hotellet ligger ca. 500 meter fra der hvor vi skulle hente startnummer. Hotellet har den bedste udsigt, meget rent, super service, Wi-FI, dejligt SPA og maden var god både morgen og aften (dette er jo en smagssag). Vi fik lov til at have cyklerne stående på vores altan. Helt sikkert et hotel jeg kan anbefale og kunne besøge igen. Eneste ulempe er 50 meter op ad bakken med 17% stigning til hotellet (god træning). :-) Skal du cykle Maratona så er der et par km til start som går lidt op ad. Det betød at når vi var færdig med løbet så er det ned af bakken hjem. Det var vi glade for.
Stayed 5 nights in Jun 2018

10/10 Excellent

EVGENY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В целом вполне нормальный отель.
Отдых в отеле оставил немного противоречивые чувства. С одной стороны очень всё чисто, хороший ресторан, отличная уборка номеров, хороший, внимательный и доброжелательный персонал, частая смена постельного белья и полотенец, вполне приемлемая зона СПА, но при этом отелю требуется некоторый ремонт, особенно фасада. Плохая звукоизоляция номеров, порой слышны посторонние звуки. Номера тесноваты. В целом, думаю крепкая 4 из 5.