Ratings based on 989 Verified Reviews
Real reviews from guests who’ve stayed
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 28 Dec. 2024
Overall the unit was OK. Needed a chair to keep front door open when transferring luggage to and from car.
by A verified traveller
Posted 1 Dec. 2024
The room was very clean. The beds are very comfortable too and staff were friendly.
Comment from Hotel Management
3 Dec. 2024 by Reservations Team, Hotel Management
Hello Margaret,Thank you for your feedback!We're glad that you enjoyed your stay with us.Looking forward to welcoming you again on your next visit.Regards,
by A verified traveller
Posted 17 Nov. 2024
The bed was extremely comfortable and I loved that you couldn’t hear the people in the rooms next door or outside noise!
Comment from Hotel Management
26 Nov. 2024 by Reservations Team, Hotel Management
Hello Lani.We're delighted to know that you enjoyed your stay.We look forward to welcoming you again soon.Regards,
by A verified traveller
Posted 11 Nov. 2024
Comment from Hotel Management
28 Nov. 2024 by Reservations Team, Hotel Management
Thank you for your time and consideration.We hope to see you again.Safe travelsReservations team.
by A verified traveller
Posted 7 Oct. 2024
⭐⭐⭐⭐⭐
Comment from Hotel Management
8 Oct. 2024 by Reservations Team, Hotel Management
Hello Gary, We appreciate your feedback.We look forward to welcoming you again.
by A verified traveller
Posted 28 Sep. 2024
Parking hopeless Car park full Had to park distance away behind another facility
Comment from Hotel Management
29 Sep. 2024 by Reservations Team, Hotel Management
Hello Robert,Thank you for your feedback.We understand the situation and we are endeavouring to correct it as quick as possible.Regards,
by A verified traveller
Posted 27 Sep. 2024 on Hotels
Comment from Hotel Management
29 Sep. 2024 by Reservations Team, Hotel Management
Hello Sally,Thank you for your time and considerations in giving us feedback. We are hoping on welcoming you back on your next visit.Regards,
by A verified traveller
Posted 24 Sep. 2024
We had a lovely stay at best western plus Ballarat. Accommodation was clean and comfortable
Comment from Hotel Management
26 Sep. 2024 by Reception, Hotel Management
Hello Michelle.Thank you for your kind feedback.We are happy to hear that you love your stay at Best Western Plus Ballarat. We are hoping on welcoming you again on your next visit.
by A verified traveller
Posted 23 Sep. 2024 on Expedia
Comment from Hotel Management
24 Sep. 2024 by Gladys, Hotel Management
Hello Sarah.Thank you for your kind feedback and for staying with us.We appreciate your support.Regards,
by A verified traveller
Modern, spacious and newly renovated rooms
Posted 23 Sep. 2024 on HotelsVery welcoming accommodation. Newly appointed rooms with every modern service you could wish for. Comfy king bed, big screen TV, clean and spacious room with all mod cons. They accommodated a ground floor room change to help access with a bike and great shower and twin basins in a very modern bathroom. Would highly recommend 🤗
Comment from Hotel Management
23 Sep. 2024 by Management, Hotel Management
Hello Glenys,Thank you for your kind feedback. We are happy to hear that you enjoyed your stay with us. We are committed in giving the best customer services as possible.We look forward to welcoming you in the future. Regards,