2/10 Terrible
ja, nyc
28 Dec 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spiders all over the place
Just came back from the posada, in high season. Just as I entered the room I killed 2 huge spiders, in just 30 minutes I killed 10 more. I asked the cleaner to bring me something to kill them, and to let the owner/administrator know that my room probably had a spider nest somewhere. The cleaner came back saying that the owner offered us an upgrade for 850 dollars more per night...not even an apology, nor a solution, that was probably the most unprofessional and unpolite answer I have ever been given. We had to ask the cleaner ( the only visible face in the hotel) to put something while we were out to kill the spiders, after her 'inspection', she agreed that there was a spider nest somewhere in the room.
The wifi didn't work in all our stay, and the hot water worked only on our second night. I obviously got bitten by a spider at night. We never received an apology back.
I really cant recommend this hotel.