Ratings based on 949 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 3 Oct. 2024 on Expedia
Excellent staff services; especially your staff that checked me on Oct. 02,2024.
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Beverly, we’re delighted you loved your experience at Hampton Inn & Suites Baltimore Arundel Mills. The team will be thrilled to hear your appreciation for the service received during your visit. We look forward to welcoming you back.
5 out of 5
by A verified traveller

Posted 2 Oct. 2024 on Expedia
Quiet and clean and affordable
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Shashi, we are thrilled you enjoyed your stay at Hampton Inn & Suites Baltimore Arundel Mills. It's fantastic to know you appreciated the peaceful atmosphere and the cleanliness. We hope to welcome you back soon!
5 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Antoine, thank you for choosing to stay with us at Hampton Inn & Suites Baltimore Arundel Mills. It’s wonderful to know you enjoyed your time with us. We look forward to welcoming you back in the future!
2 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Travelocity
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Frances, the team is disappointed that your experience didn't meet your expectations. We strive to create memorable stays and would appreciate any further feedback you could provide to help us enhance future visits.
4 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Expedia
I liked the complimentary breakfast. I did not like the poor water preasure in the shower. Sink was clogged but they sent jn maintenance to fix it. Rooms are spacious.
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Ramona, it’s great to know you had a pleasant stay at Hampton Inn & Suites Baltimore Arundel Mills. The team is pleased you enjoyed the complimentary breakfast and spacious rooms. Regarding the water pressure and sink, it's appreciated that you brought it to our attention so it could be promptly addressed. We look forward to welcoming you back.
5 out of 5
by A verified traveller

Posted 27 Sep. 2024 on Expedia
Affordable rates and it was across from the mall. Plenty of restaurants nearby.
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Ciara, we're delighted you loved your experience at Hampton Inn & Suites Baltimore Arundel Mills. It's great to know our location and affordability made your stay enjoyable. We look forward to welcoming you back soon!
3 out of 5
by A verified traveller

Posted 27 Sep. 2024 on Expedia
Had some difficulty extending my stay? They couldn't just charge my card on file because I booked through a 3rd party? I had to re-check in at 4:30 in the morning? Just goofy, I've traveled a lot through 3rd party bookings and have never had this happen. Staff was great, room was clean!
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Kenneth, thank you for sharing your experience. It's great to hear that the team members were excellent and that you found the room clean. Regarding the challenges with the booking extension, different booking avenues have their unique protocols. We appreciate your feedback and strive to make the process smoother for future guests.
2 out of 5
by A verified traveller

Posted 26 Sep. 2024 on Hotels
Comment from Hotel Management
8 Nov. 2024 by Customer Service, Hotel Management
Hafdís, thank you for providing your feedback. We're always looking to improve and would appreciate any additional details you could share about your experience. Your insights are valuable to us.
5 out of 5
by A verified traveller

Posted 24 Sep. 2024 on Expedia
The property is located near to shopping and recreation. Many food options nearby. I have stayed here before and will remain my choice when I am in the area.
Comment from Hotel Management
24 Sep. 2024 by Customer Service, Hotel Management
Sharon, we're delighted you loved your experience at Hampton Inn & Suites Baltimore Arundel Mills. It's wonderful to know our convenient location and nearby amenities contributed to your enjoyable stay. We look forward to welcoming you back whenever you're in the area!
4 out of 5
by A verified traveller

Posted 23 Sep. 2024 on Expedia
very covenient
Comment from Hotel Management
24 Sep. 2024 by Customer Service, Hotel Management
Stephen, it’s great to know you found the Hampton Inn & Suites Baltimore Arundel Mills convenient. We hope to welcome you back soon for another comfortable stay.