4/10 Poor
mohan madhusudan
Travelled with partner
11 Sept 2024
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was definitely not worth the money. The place felt old and had a bad smell. The first room we were given reeked of cigarette smoke, even though we requested non-smoking. When we asked for a different room, the front desk gave us a non-smoking one, which was slightly better but still dark and dull.
Since we checked in late, I requested a late checkout for 3 PM, and the staff member who assisted us initially assured us it was fine. However, the next day, a different staff member—who had just started his shift—called us and abruptly asked us to vacate the room immediately, without letting me explain the arrangement we had made. While I understand we were past the standard checkout time, this was due to the previous staff member’s approval. The way this situation was handled was completely unprofessional and showed a lack of concern for customer service.
Besides the poor service, the rooms were outdated and musty, making for an unpleasant stay. The only positive was the well-maintained outdoor space, which looked nice. The breakfast was average, with the usual basic items. Overall, for the $119 we paid, the stay was far from worth it, and I wouldn’t recommend this place.
mohan madhusudan
Stayed 1 night in Sep 2024