Ratings based on 605 Verified Reviews
Real reviews from guests who’ve stayed
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 28 Sep. 2024 on Expedia
The hotel was beautiful
Comment from Hotel Management
30 Sep. 2024 by General Manager, Hotel Management
Dear Christine,Thank you for staying with us and complimenting our beautiful property! We appreciate your kind words and look forward to welcoming you back soon to The Inn at Henderson's Wharf, Ascend Hotel Collection.
by A verified traveller
Posted 28 Sep. 2024 on Expedia
Liked the staff
Not wild about the parking lot
Comment from Hotel Management
30 Sep. 2024 by General Manager, Hotel Management
Dear Thomas,Thank you for your feedback! We're glad you liked our team, but we understand your concerns about parking. We'll look into improving this aspect for a better experience, and we hope to welcome you back to The Inn at Henderson's Wharf, Ascend Hotel Collection!
by A verified traveller
Posted 25 Sep. 2024 on Expedia
I'll start by saying the staff were all very friendly, courteous and helpful. Our room was lovely, large, clean and nicely decorated with lots of storage space. The continental breakfast that was included as our VIP reward free to everyone. The secure self parking on site was a bonus. On the improvement suggestion side, in the room there was only one paper cup for the coffee maker and no glassware for drinking. The front desk was very accommodating in getting us wine and water glasses when we requested them. There were also no robes or slippers as advertised on the hotel website which also lists a cocktail on reception, and a manager's social, neither were available on the two nights we were there. Hopefully it was an off weekend
Comment from Hotel Management
27 Sep. 2024 by General Manager, Hotel Management
Dear Debra,Thank you for your feedback regarding your recent stay with us. We sincerely apologize the in-room amenities weren't what you expected, and your input will be shared with our team. However, it's good to hear you enjoyed our clean, spacious accommodations, warm hospitality, and secure parking. We hope for an opportunity to make your next visit even better.
by A verified traveller
Posted 21 Sep. 2024 on Hotels
Beautiful hotel with friendly, quick service. Quiet but close to shops and restaurants
Comment from Hotel Management
24 Sep. 2024 by General Manager, Hotel Management
Dear Roxann,Thanks for sharing your wonderful review with us! We are delighted that our friendly staff and convenient location contributed to your positive stay. It was a pleasure to have you stay with us at The Inn at Henderson's Wharf, Ascend Hotel Collection, and we hope to welcome you back again soon.
by A verified traveller
Nice Place!
Posted 20 Sep. 2024 on HotelsIt’s a nice place with very friendly staff and comfortable rooms. I’d definitely go back.
Comment from Hotel Management
22 Sep. 2024 by General Manager, Hotel Management
Dear Margot,Our comfortable accommodations and wonderful staff are just some of the reasons our guests enjoy staying at The Inn at Henderson's Wharf, Ascend Hotel Collection, so we are thrilled you were impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back on future visits to the area.
by A verified traveller
Posted 20 Sep. 2024 on Hotels
I loved this gem of a place! Stunning views, good safe parking, comfortable room with charm. The wooden shutter windows opened to a fabuluous view! I loved this hotel as much as I loved Fells Point! I enjoyed walking around the streets with families walking chikdren & dogs on the wonderful waterfront paths! Some of the reviews I read made me iffy but Im so glad I gave it a try! I will return when in Baltimore on business
Comment from Hotel Management
21 Sep. 2024 by General Manager, Hotel Management
Dear Kellie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and our stunning views. It’s great to know you loved exploring Fells Point and felt safe while walking around the waterfront. We appreciate your decision to give us a try, and we’re delighted that you had such a positive experience. We look forward to welcoming you back to The Inn at Henderson's Wharf, Ascend Hotel Collection on your next business trip to Baltimore!
by A verified traveller
Posted 19 Sep. 2024 on Hotels
Comment from Hotel Management
3 Oct. 2024 by Kristian Mckenzie, Hotel Management
Thank you for the positive feedback, we hope you will come again.
by A verified traveller
Posted 17 Sep. 2024 on Expedia
Comment from Hotel Management
3 Oct. 2024 by Kristian Mckenzie, Hotel Management
Thank you for the positive feedback, we hope you will come again.
by A verified traveller
Posted 17 Sep. 2024 on Expedia
Just got back from a three night stay. The property was safe, clean and quiet. The hotel is near plenty of restaurants and bars within walking distance. We went to the Ravens game and got to the stadium via ride share very easily then walked half way back until we found some Lime scooters and rode the rest of the way. The room was spacious. Breakfast was served daily. It was nothing special but it was convenient for sure. It was nice that they usually had free cookies sitting out throughout the day as well. The staff was cheerful and eager to help.
The only cons were that the room was a little cold even when we adjusted the thermostat but I’d rather be cold than hot so it wasn’t a big deal. And lastly, we asked the front desk to arrange a taxi to take us to the airport and we were told by the front desk it would be a meter cab which cost us about $40 coming from the airport. When the cab arrived, he said it would not be a meter but rather a flat rate of $55. Again, not a big deal bc it was just a $15 difference, just annoying bc we had been told otherwise.
I would absolutely stay here again! Highly recommend!
by A verified traveller
Posted 15 Sep. 2024 on Hotels
Comment from Hotel Management
3 Oct. 2024 by Kristian Mckenzie, Hotel Management
Thank you for the positive feedback, we hope you will come again.