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Promenade Hotel Bandung

3.0 star property
Hotel connected to a shopping centre in Cipaganti with a full-service spa

Photo gallery for Promenade Hotel Bandung

Reception
In-room safe, desk, iron/ironing board, free WiFi
Front of property
Restaurant
Hallway

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jl. Cihampelas No.119 - 121, Bandung, West Java, 40131
  • Jalan Cihampelas
    ‪1 min walk‬
  • Cihampelas Walk
    ‪3 min walk‬
  • Bandung Institute of Technology
    ‪12 min walk‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Bandung

You'll be connected to a shopping centre at Promenade Hotel Bandung, and within a short 5-minute stroll of Jalan Cihampelas and Cihampelas Walk. Highlights at this hotel include a full-service spa and in-room free WiFi. .This hotel offers a 24-hour front desk, dry cleaning/laundry services and free newspapers in the lobby. Other amenities include a sauna, a coffee shop/cafe and laundry facilities. .Sights within a 10-minute walk of this 3-property class Cipaganti hotel include Cipaganti Mosque and Bandung Adventist Hospital.

What's nearby

  • Jalan Cihampelas - 1 min walk
  • Cihampelas Walk - 3 min walk
  • Bandung Institute of Technology - 12 min walk
  • Paris Van Java Mall - 18 min walk
  • Braga City Walk - 3 min drive

Getting around

  • Cikudapateuh Station - 5 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 10 min drive

Restaurants

  • ‪Breakfast at Fave Hotel - ‬1 min walk
  • ‪Kambing Bakar Cairo - ‬2 min walk
  • ‪Ayam Goreng Jakarta - ‬1 min walk
  • ‪J.CO Donutes and Coffee - ‬5 min walk
  • ‪Lemongrass Restaurant - ‬1 min walk

About this property

Promenade Hotel Bandung

Hotel connected to a shopping centre in Cipaganti with a full-service spa
There's a coffee shop/cafe on site. Promenade Hotel Bandung offers its guests a full-service spa and a sauna. Event space at this hotel measures 1485 square feet (138 square metres) and includes conference space. Promenade Hotel Bandung also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Bandung hotel.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 1485 sq ft of conference space
  • 138 sq. m of conference space
  • Built in 2013
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
Promenade Hotel Bandung offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,485 square feet of conference space
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Bandung

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Bandung

Frequently asked questions

What is the cancellation policy at Promenade Hotel Bandung?

Promenade Hotel Bandung offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Promenade Hotel Bandung?

Yep, there is an onsite spa at Promenade Hotel Bandung. You'll enjoy services like massages.

Is there a free airport shuttle available at Promenade Hotel Bandung?

No, Promenade Hotel Bandung does not offer an airport shuttle service.

What time are check-in & check-out at Promenade Hotel Bandung?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Promenade Hotel Bandung?

No, pets and service animals are not allowed.

Promenade Hotel Bandung Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Muhammad nur syahrifudin

Stayed 6 nights in Mar 2020

10/10 Excellent

Kilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Adina Jaselina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No issues during check in but air cond in the room need to do some servicing as it was not cool at all. Room key card was unable to use and I had to wait about 15 mins for technician to come and replace a new card.
Stayed 1 night in Sep 2018

8/10 Good

Madzuki

Stayed 2 nights in Jun 2018

8/10 Good

Lala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotels nice service . need more space for swimming pool
Stayed 2 nights in Jun 2017

8/10 Good

Abdul, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Near shopping area.
Hotel Staff very Helpful. Only down side is the Breakfast not to the standard to this 4 star rated hotel really need to improve on the menu.

6/10 Okay

Jervenne

Disliked: Cleanliness
Room was not very clean.
We stayed 4 nights at this hotel, mainly because the location sounds great and there's a free airport shuttle. Tried to email them 2 weeks beforehand about the shuttle but no reply. When we reached the day before, we got a local to help us call and found out that they dont provide shuttle beyond 5pm. Nevermind, perhaps we can utilize the shuttle on our last day. However to our dismay, the staff told us their driver does not work on Sunday. Bummer. Wish they can state this airport shuttle timing on hotels.com description page more upright. We really look forward to have a nice hotel to stay, however, room needed more TLC. Bedsheet had some stains, and the sofa chair was badly stained. We realized that they only took 5minutes to make-up the room and no wonder they neglected the stains. There were also corners in the rooms that has big dark spots. Wifi is on and off depending on how many users are tapping in. Neighbourhoodwise - we were unfortunate that there were some construction going on at the road outside the lobby, which made us felt unsafe walking past the unbarricaded construction everytime. Pros: the female staff in the lobby was very friendly and welcoming to us. Even gave us some helpful tips here. Hotel is well-known amongst drivers so we never needed to provide the address.

6/10 Okay

Paul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Cheap hotel for shoppping
My floor was being renovated, so was a lot of noise from 6am daily, wasnt told of this when checked in.. Breakfast was terrible, hot food was cold and what was meant to be cold like fruit platter was hot,. would stay again, but wont bother with breakfast

8/10 Good

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall its okay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to ITB
Close to ITB

6/10 Okay

siti nurasiah, petaling jaya selangor malaysia

Disliked: Cleanliness, staff & service
No value of money
it is a good hotel but they no maintain their standards. housekeeping was not good. no customer service.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We are able to leave our luggages at the hotel until at night only we check-in without charging any cents. The delux room is big and comfortable. Reasonable price with the room and facility that they have provided.

8/10 Good

Kim Hoo, Malaysia

Liked: Staff & service, room comfort
Value for money
Short two nights stay, the room was nice and cozy albeit a little bit small. Good location, but during my stay the other hotel occupants were a little noisy.

8/10 Good

Jefri

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Patricia, indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Heart of shopping area in Cihampelas Bandung
location is good when you want to shop all day and night in cihampelas, because this hotel is just 2 minutes walk from Cihampelas Walk, however the traffic jam is terrible when it's weekends. Hotel room is small, but OK for two persons, Breakfast is standard Indonesian Food.

8/10 Good

Safarina, Kuala Lumpur, Malaysia

Liked: Staff & service, room comfort
Nothing Bad. Just Pleasing Enough to stay
I stay for 3 nights and got Deluxe room. The room was so big and comfortable. However, the amenities inside my room is not up to standard. My thoughts if it is Deluxe Room supposedly have more amenities than standard or superior room. Inside bath room, there is no toilet roll and they just gave us 1 dental kit, 1 sewing kit, 1 shower cap and 1 sanitary bag. Bottle of soap and shampoo are not available inside my room . There is no hair dryer and mini refrigerator too. But my purpose is to sleep not much time spend inside room so I think it is forgivable. The breakfast menu was Ok. Taste good.

4/10 Poor

Ela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Wahono

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended lodging
Overall,it was a good place to stay. The room was clean and the hotel provided sufficient facilities that match the price that they offer. It was a pleasant stay