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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, in the vicinity of Lake Minnewanka

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Indoor pool
Lobby
Lobby sitting area
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$214
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Mini-refrigerator

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Banff Caribou Lodge and Spa puts you in the centre of Banff, 9.4 km (5.9 mi) from Lake Minnewanka and 19.3 km (12 mi) from Sunshine Village. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Red Earth Spa can include massages and facials along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this Uptown District hotel include Banff National Park Information Centre and Banff Lake Louise Tourism Bureau.

What's nearby

  • Banff National Park Information Centre - 11 min walk - 1.0 km
  • Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
  • Banff Centre for Arts and Creativity - 16 min walk - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 3.2 km
  • Tunnel Mountain - 5 min drive - 2.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French, German, Japanese

Similar properties

Property entrance

The Fox Hotel and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 2,237 reviews
The price is AU$227
includes taxes & fees
16 Apr - 17 Apr
The Fox Hotel and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

What is the cancellation policy at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 16 Apr 2025 start from AU$213.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Caribou Lodge and Spa?

Yep, Banff Caribou Lodge and Spa has a free self car park.

Is there a spa on site at Banff Caribou Lodge and Spa?

Yep, Red Earth Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Banff Caribou Lodge and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa serve breakfast?

Yep, full breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Banff Caribou Lodge and Spa?

No, Banff Caribou Lodge and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Caribou Lodge and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Caribou Lodge and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Banff Caribou Lodge and Spa?

Cats and dogs are welcome at Banff Caribou Lodge and Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1421 out of 2610 reviews
Rating 8 - Good. 671 out of 2610 reviews
Rating 6 - Okay. 339 out of 2610 reviews
Rating 4 - Poor. 109 out of 2610 reviews
Rating 2 - Terrible. 70 out of 2610 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kayla

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a basic hotel, could use some renovations. Our room was by the pool and all I could smell was chlorine. My eyes were burning in my room. They were completely full for the first night so we couldn’t change rooms. By the next day at 4 we didn’t see the need to change. It was kinda noisy being by the spa and pool. We had a lot of nocks on our door at all hours of day/night. We had a staff member walk right into our room, awkward!! I didn’t even have time to get up to get the door. The keg was great and the staff at the checkin were very friendly. We never used the hot tub because of the foam that was on top…gross. I would stay again if the price wasn’t so high, didn’t feel like it met our standards for what we got.
Stayed 2 nights in Dec 2024

6/10 Okay

amanda

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
I was very excited to stay at this hotel for the first time but upon arrival, the man working at front desk was very cold and he seemed annoyed that I came into the building and interrupted his conversation with a coworker (I waited until they were done talking to finish walking up to the counter) He did not greet me kindly and he talked so fast and had a thick accent so it was nearly impossible to understand. Not one smile came across his face, which made me feel uncomfortable Hotel itself was nice. Hot tub was clean and relaxing. The pillows were horrendous and lumpy and we found random cat treats in the corner of the room which was kind of gross. The keg was delicious and the staff were super kind there. The next day we had to ask the front desk a question and this gentleman was incredibly kind and helpful. Wish he was working when we arrived. First impressions are everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon, MONTREAL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Raelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corner suite was amazing!
Stayed 3 nights in Jan 2025

8/10 Good

tom

Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, quiet and hot pool is great
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another enjoyable stay!
Stayed 3 nights in Jan 2025

6/10 Okay

Jordyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the Keg
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2025

10/10 Excellent

Che

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff is friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub and sauna. Staff was friendly. Room was clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Stayed 2 nights in Dec 2024

6/10 Okay

Kimberley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked the beds, the parking was plentiful and secure. Location is ok, a bit far from things but we knew that before we came as we've been here before. Rooms are a bit dated. Housekeeping was a 5/10, they made the beds and replaced towels but they didn't vaccuum or replace sugar and coffee supplies. The fridge in the room froze our drinks solid and I was surprised to discover there was no microwave. The absolute worst thing was the wood fire smell from the lobby fireplace that permeated the entire building and was so strong in our room it triggered a migraine our first night in Banff. We had to leave a window open and a fan going 24/7 to try and air out the room but it didn't help. If ruined our stay. It burned our noses and stung our eyes. I told the front desk about it twice and was told to open the window and if that didn't help to call back and they wouldn't put anymore wood on the fire, I did that, but it didn't help and they just started the fire back up shortly after it went out. I even emailed the hotel to see if I'd get a more compassionate response but they just said they'd send in an inquiry and to let them know if we needed help with future reservations. I'm very disappointed in the lack of care from staff. The hotel needs to fix the ventilation or stop using the fireplace.
Stayed 2 nights in Jan 2025

6/10 Okay

Sergej

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, our third stay there. The wood fire they have in the lobby creates a lovely smell throughout the hallways and lobby. The hot pool is excellent after a long day. I found the parkade a bit tight for my truck, but overall a great option that won’t break the bank.
Stayed 2 nights in Jan 2025

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really liked the size of the hot pool. I didn't like that the sink in the bathroom drained very slow. It needed a good dose of Drano and/or a plunge to get it draining properly .
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a short weekend getaway!
Stayed 1 night in Jan 2025

10/10 Excellent

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Danelle

Travelled with family
Liked: Staff & service, amenities
Beds are poor
Stayed 1 night in Jan 2025

8/10 Good

Branin

Liked: Cleanliness, staff & service, property conditions & facilities
The room and amenities were very good for a reasonable price
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2024

2/10 Terrible

Rob

Disliked: Cleanliness, property conditions & facilities
If I could attach the pictures I took of the room I was in, it would definitely support our low rating of the condition of the room . When I brought it to the managers attention , her reply was “if you wanted modern amenities, this is not the hotel for you”…..WOW..!!!! I replied that I’m not looking for “modern” , I’m looking for a clean and well maintained room , which this hotel offers neither. This does not even touch on the sub par breakfast buffet that was offered. My recommendation would be to choose another hotel.
Stayed 3 nights in Dec 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025