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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Point of interest
Lobby sitting area
Indoor pool
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    11 min walk
  • Banff Lake Louise Tourism Bureau
    11 min walk
  • Banff Legacy Trail
    14 min walk
  • Banff, AB (YBA)
    8 min drive

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
The Fox Hotel and Suites
Hot tub
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (2024)
The price is AU$206
for 1 night
includes taxes & fees
1 Dec - 2 Dec
The Fox Hotel and Suites

About the area

Banff

Banff Caribou Lodge and Spa puts you in the centre of Banff, 0.9 km (0.6 mi) from Banff Lake Louise Tourism Bureau and 3.2 km (2 mi) from Cave and Basin National Historic Site. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Red Earth Spa can include massages and facials along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this Uptown District hotel, you'll be 3.4 km (2.1 mi) from Tunnel Mountain and 4.6 km (2.9 mi) from Banff Springs Golf Club.

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 8 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

What is the cancellation policy at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 21 Nov 2024 start from AU$181.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Caribou Lodge and Spa?

Yep, Banff Caribou Lodge and Spa has a free self car park.

Is there a spa on site at Banff Caribou Lodge and Spa?

Yep, Red Earth Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Banff Caribou Lodge and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa serve breakfast?

Yep, full breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Banff Caribou Lodge and Spa?

No, Banff Caribou Lodge and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Caribou Lodge and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Caribou Lodge and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Banff Caribou Lodge and Spa?

Dogs are welcome at Banff Caribou Lodge and Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1246 out of 2383 reviews" "
Rating 8 - Good. 636 out of 2383 reviews" "
Rating 6 - Okay. 324 out of 2383 reviews" "
Rating 4 - Poor. 106 out of 2383 reviews" "
Rating 2 - Terrible. 71 out of 2383 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Booked a room with a spa tub jacuzzi - it did not work. For the amount of money paid for this room, it is disappointing to say the least. Front desk offered free breakfast buffet or a 10% refund. Disappointing as this was the whole reason we booked this room. The hotels gym and pool were down also with no prior notice to guests ahead of time. The room had a strong odour and there was no a/c.
Stayed 1 night in Aug 2024

6/10 Okay

Harkeet

Travelled with family
Liked: Cleanliness
There were very few amenities on site. Basis such as shower caps and make up removal wipes were not offered. Staff was difficult to understand.
Stayed 3 nights in Aug 2024

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was very nice but the pool was closed due to a leak. And we stayed just 1 night and was looking forward to a swim. Also the toilet was way too close to the counter top. Making it difficult to wipe!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Accomodating staff.,
Stayed 1 night in Aug 2024

2/10 Terrible

Symon

Disliked: Amenities
Expensive, no ac, terrible beds, gym and pool was out of commission. Paid for those amenities..
Stayed 1 night in Aug 2024

6/10 Okay

Ashley, Charlton

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was very nice. Hot tub and sauna was out of service duration of stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Stayed 1 night in Aug 2024

4/10 Poor

Leonardo

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Centrally located. Staff friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the crowds in Banff
We had to book last minute, and they had availability. A little further from all the shopping, like 20 mins walking than we thought.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No AC and room was smaller than expected. Staff didn’t come to clean room on 2nd day until late in the afternoon. Furniture was worn and really needs updating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Candice Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 5 nights in Jul 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in the hotel and Keg restaurant. Could do with new beds as the beds in my room were quite hard and uncomfortable. Otherwise amazing stay. This is my second time at this property and I will come back.
Stayed 2 nights in Aug 2024

6/10 Okay

Nesakumar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Staff not helpful upon arrival
The initial reception experience upon arrival was not pleasant nor polite. With my wife waiting on the street near the hotel’s main door, I went in and asked for a luggage cart. The first employee was rude and said, “go ask reception, I don’t know what luggage you have!”. When I asked one of the reception staff, he also rudely stated, “go and get it from the parking lot in the basement!” and walked away. With difficulty, I took the elevator and after searching found a dirty cart and brought it up. While checking in, we noticed that there were a couple of luggage carts in side of the door not clearly visible. When I told the reception staff this experience, the response was “He did not know and was incorrect” and the difficulty we experienced was brushed off. Nesa Joseph
Stayed 1 night in Aug 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Aug 2024

4/10 Poor

Mohamed

Disliked: Staff & service, amenities, property conditions & facilities
Front desk manager has no customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property centrally located easy access to all banff has to offer
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
We found the room very small and crowded. The pool feels like it's in a dungeon. Very overpriced - as most places are in Banff. We won't be rushing back.
Stayed 1 night in Jul 2024

10/10 Excellent

Divya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Nicole was awesome. Very patient with me, helped plan my day while there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Loyall

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

6/10 Okay

Abdulsalam, Edmonton

Stayed 2 nights in Jul 2024

8/10 Good

Shiv, fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the property. Very tastefully decorated lobby area, clean rooms, courteous staff. The free bus pass was a big help. The restaurant has good options.
Stayed 2 nights in Jul 2024