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Apartment Tourist Complex & SPA Astera Bansko

4.0 star property
Family-friendly, slopeside fun with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apartment Tourist Complex & SPA Astera Bansko

Exterior
Fireplace
Snow and ski sports
Couples treatment room(s), sauna, hot tub, steam room
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8 Strazhite Str., area of Gramadeto, Bansko, 2770
  • Bansko Ski Resort
    5 min walk
  • Bansko Gondola Lift
    7 min walk
  • Vihren
    8 min walk

Room options

View all photos for Standard Double or Twin Room (free use of Aqua Park)

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room (free use of Aqua Park)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Double Room Single Use (free use of Aqua Park)

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use (free use of Aqua Park)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds and 1 Single Futon

View all photos for Deluxe Room, Mountain View (Single Use)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Mountain View (Single Use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • Mountain view
  • Sleeps 1
  • 2 Single Beds and 1 Single Futon

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
2 bedrooms
Rainfall showerhead
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout curtains

Two Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
2 bedrooms
Rainfall showerhead
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout curtains

One Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment - Annex Building

Minibar, in-room safe, desk, blackout curtains

Three Bedroom Apartment - Annex Building

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
3 bedrooms
Rainfall showerhead
  • Sleeps 8
  • 3 Double Beds, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Premier Luxury Mountain Resort

Pool
Hot tub
Breakfast included
Spa
4.4 out of 5, Excellent, (109)
The price is AU$522
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Premier Luxury Mountain Resort

About the area

Bansko

A family-friendly stay in Bansko awaits you at Apartment Tourist Complex & SPA Astera Bansko. Within just a 10-minute stroll, you'll find Bansko Ski Resort and Bansko Gondola Lift. Highlights at this ski hotel include a full-service spa, a free water park and a restaurant. .A day of pampering can include hot stone massages, sports massages, body scrubs and facials along with access to the sauna. The seafood restaurant, MUSSELS FARM, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Other amenities include an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. There's also free self parking, along with the convenience of a ski shuttle. .Sights within a 10-minute walk of this 4-property class Bansko hotel include Vihren and SkiBansko by Traventuria.

What's nearby

  • Bansko Ski Resort - 5 min walk
  • Bansko Gondola Lift - 7 min walk
  • Vihren - 8 min walk
  • Paisii Hilendarski Historical Center - 15 min walk
  • Ski Bansko - 29 min drive

Getting around

  • Sofia (SOF) - 140 min drive

Restaurants

  • ‪Chateau Antique - ‬3 min walk
  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬5 min walk
  • ‪The House - ‬3 min walk
  • ‪Ginger - ‬5 min walk
  • ‪Victoria - ‬4 min walk

About this property

Apartment Tourist Complex & SPA Astera Bansko

Family-friendly, slopeside fun with a full-service spa
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Apartment Tourist Complex & SPA Astera Bansko helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. This ski hotel also offers a children's pool, a sauna and a fitness centre. Free self parking is available.

This 4-star Bansko hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2014
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Apartment Tourist Complex & SPA Astera Bansko offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 3 years old are not allowed in the spa without adult supervision.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MUSSELS FARM

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Lazy river
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Bowling alley
  • Children's pool
  • Free water park access
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90
  • New Year's Eve (31 December) Gala Dinner per child: EUR 50 (from 2 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Astera Bansko
Astera Bansko Hotel
Astera Hotel Bansko
Bansko Astera
Bansko Astera Hotel
Bansko Hotel Astera
Hotel Astera
Hotel Astera Bansko
Apartment Tourist Complex Astera Bansko Hotel
Apartment Tourist Complex Astera Hotel
Apartment Tourist Complex Astera Bansko
Apartment Tourist Complex Astera
Astera Bansko Hotel Spa
Apartment Tourist Complex SPA Astera Bansko
Tourist Complex Astera
Apartment Tourist Complex SPA Astera Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel
Apartment Tourist Complex & SPA Astera Bansko Bansko
Apartment Tourist Complex & SPA Astera Bansko Hotel Bansko

Frequently asked questions

What is the cancellation policy at Apartment Tourist Complex & SPA Astera Bansko?

Apartment Tourist Complex & SPA Astera Bansko offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Apartment Tourist Complex & SPA Astera Bansko?

Yep, Apartment Tourist Complex & SPA Astera Bansko has a free self car park.

Is there a spa on site at Apartment Tourist Complex & SPA Astera Bansko?

Yep, there is an onsite spa at Apartment Tourist Complex & SPA Astera Bansko. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Apartment Tourist Complex & SPA Astera Bansko have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10 AM to 8 PM.

Does Apartment Tourist Complex & SPA Astera Bansko have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Apartment Tourist Complex & SPA Astera Bansko?

Apartment Tourist Complex & SPA Astera Bansko features a full-service spa, an outdoor pool and an indoor pool.

What makes Apartment Tourist Complex & SPA Astera Bansko a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Apartment Tourist Complex & SPA Astera Bansko.

Is Apartment Tourist Complex & SPA Astera Bansko family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Apartment Tourist Complex & SPA Astera Bansko is a hit with families.

Is there a free airport shuttle available at Apartment Tourist Complex & SPA Astera Bansko?

No, Apartment Tourist Complex & SPA Astera Bansko does not offer an airport shuttle service.

Is there a bar or restaurant at Apartment Tourist Complex & SPA Astera Bansko?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Apartment Tourist Complex & SPA Astera Bansko?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Apartment Tourist Complex & SPA Astera Bansko?

No, pets are not allowed.

Apartment Tourist Complex & SPA Astera Bansko Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 64 reviews" "
Rating 8 - Good. 22 out of 64 reviews" "
Rating 6 - Okay. 13 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
good stay !
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities are fantastic and also the location. Beautiful hotel
Stayed 1 night in May 2019

8/10 Good

Teodor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Yaffa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive: Good pool & spa facilities. Friendly staff. Negative: the room was noisy. The food at breakfast & dinner was awful.
Stayed 4 nights in Dec 2018

8/10 Good

Kim

Liked: Staff & service, room comfort
Good hotel, great location
The reception team are very helpful and always greeted you as you come out of the lift's. Our room was great on the 5th floor with 2 balconies. The cleaning was not great by the maids but all in all a fab room and good hotel.
Stayed 9 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Paul, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.
Stayed 5 nights in Mar 2018

8/10 Good

Teodor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great aquapark
The aquapark is big, the pools are warm enough, but a few buttons for waterfalls are not working, still great. The staff was very kind. They offered an apartment for us, but we prefer two rooms, because the apartments are in the next building and it is not so convenient to go to the pools from there. We need to change one of our rooms for the second night, not a big deal, but still little unpleasant. Overall, very nice stay.
Stayed 2 nights in Nov 2017

10/10 Excellent

MONIKA, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.
Stayed 3 nights in Sep 2017

6/10 Okay

Dimitar

Stayed 3 nights in Jul 2017

8/10 Good

Olga G.

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous holiday!
Our second trip to the Astera. It was just as perfect as our first trip first trip 2 years ago. I wouldn't stay anywhere else in Bansko! It's a short walk to the gondola and in the nicest part of the town close to the edge of the Pirin Forest where there are some great walks. The hotel is great value for money and we love it! Just a fabulous holiday all round. Looking forward to next year already!

8/10 Good

Niky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , very handy for gondola

6/10 Okay

Alex, London

Disliked: Cleanliness, room comfort
Well situated but rooms disappointed
My general impression is that this hotel is closer to a three star in terms of experience but achieved a four star ranking based on range of facilities. We stayed for 4 nights. The hotel is well-situated in town for access to the lifts. There are numerous facilities including outdoor pool (slightly dirty) and sauna and indoor pool. The staff were mostly helpful. Our room seemed dusty, beds were two singles pushed and made together not a double as advertised. Beds were not comfortable and heating / air con seemed to increase dust. Some of the furnishings were repaired by being stapled together. Literally. Bathrooms however were good. Breakfasts were good, dinners were ok.

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Couple Ski break
It was great for skiing, the food however was generally cold and not that of a 4 star

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christina, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money and excellent spa!

10/10 Excellent

Tatjana

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
We were staying in a old building. The maintenance of the room was very bad. The shower was broken. one of the wall was with a leak. We ask that some one will come to check the problem and no one came......

6/10 Okay

Lucaci

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very close to gondola station.
Very good location. Staff was brilliant. Nice breakfast. Excellent facilities. Would definitely come back again.

10/10 Excellent

Milos, Skopje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa
Fantastik spa