6/10 Okay
John
25 Aug 2024
Liked: Cleanliness, room comfort
Nice Room/Poor Staff
Nice atmospheric room, good air-conditioning, striking bathroom, good shower pressure. TV has poor selection of English channels. Downside of this hotel is staff. Made initial request for three extra pillows and was told they would be brought up immediately. After three hours and no pillows, made second request. No pillows. Finally, after third request, received pillows. One of only two tiny elevators was working. At busy checkout time, cleaning person with supplies was using only elevator in service. Front desk assured us they could order a taxi that would arrive in the restricted area of the hotel within 15 minutes. When we needed the taxi to get to the port, the hotel said it would be at least 30 minutes and taxi would only do the pickup blocks from the hotel.
John
Stayed 2 nights in Aug 2024