See all properties
Save

Eurostars Grand Marina

5.0 star property
Luxury hotel with fitness centre and rooftop terrace

Photo gallery for Eurostars Grand Marina

Porch
Premium bedding, minibar, in-room safe, individually furnished
Breakfast, lunch and dinner served
Premium bedding, minibar, in-room safe, individually furnished
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$290
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
Moll De Barcelona S/n, Barcelona, 08039
  • Place, Port de Barcelona
    ‪1 min walk‬
  • Place, Port Vell
    ‪5 min walk‬
  • Place, La Rambla
    ‪6 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room

Premium bedding, minibar, in-room safe, individually furnished

Family Room

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds and 1 Twin Bed

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, individually furnished

Suite, City View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually furnished

Family Suite

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
Blackout curtains
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Triple Room

View from room

Premier Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (Marina)

Premium bedding, minibar, in-room safe, individually furnished

Triple Room (Marina)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Bidet
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Triple Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Superior Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, individually furnished

Family Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for City Suite Quadruple

City Suite Quadruple

City Suite Quadruple

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, individually furnished

Grand Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Bidet
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

9.4 out of 10
Exceptional
(83 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room

Premier Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Rooftop terrace

Barceló Raval

Downtown Barcelona
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,190 reviews
The price is AU$202
includes taxes & fees
22 Dec - 23 Dec
Barceló Raval

About the area

Barcelona

A luxury stay in the heart of Barcelona awaits you at Eurostars Grand Marina. Within a 20-minute stroll, you'll find popular places like La Rambla and Port de Barcelona. Highlights at this hotel include a restaurant, a poolside bar and a bar/lounge. .Enjoy the gym and seasonal outdoor swimming pool as well as access to bike hire. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 5-property class Downtown Barcelona hotel, attractions include Plaça de Catalunya and Barceloneta Beach.

What's nearby

  • Port de Barcelona - 1 min walk - 0.0 km
  • World Trade Center Barcelona - 2 min walk - 0.2 km
  • Port Vell - 5 min walk - 0.4 km
  • La Rambla - 6 min walk - 0.6 km
  • Barcelona Aquarium - 11 min walk - 1.0 km

Getting around

  • França Station - 3 min drive
  • Drassanes Station - 9 min walk
  • Barcelona El Prat Airport (BCN) - 15 min drive

Restaurants

  • ‪Aire de Mar - ‬1 min walk
  • ‪The Chipiron Seafood & Co. - ‬11 min walk
  • ‪Royal Cafe - ‬13 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Tapa Tapa Maremagnum - ‬12 min walk

About this property

Eurostars Grand Marina

Luxury hotel with fitness centre and rooftop terrace
Eurostars Grand Marina offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Eurostars Grand Marina. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Barcelona hotel is smoke free.

  • 291 guestrooms or units
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Eurostars Grand Marina offers 291 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Rooftop terrace
Barceló Raval
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,190 reviews
The price is AU$202
includes taxes & fees
22 Dec - 23 Dec
Barceló Raval

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 110 per vehicle (one way)
  • Covered self-parking fee: EUR 45 per day
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Property Registration Number HB-004155

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 19 May and close on 25 September.

Property is also known as

Eurostars Grand Marina
Eurostars Grand Marina Barcelona
Eurostars Grand Marina Hotel
Eurostars Grand Marina Hotel Barcelona
Eurostars Marina
Grand Marina Eurostars
Eurostars Grand Marina Hotel Barcelona, Catalonia
Hotel Eurostars Grand Marina
Eurostars Grand Marina Hotel
Eurostars Grand Marina Barcelona
Eurostars Grand Marina Hotel Barcelona

Frequently asked questions

What is the cancellation policy at Eurostars Grand Marina?

Eurostars Grand Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Grand Marina?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Eurostars Grand Marina on 6 Jan 2026 start from AU$261.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Grand Marina?

Yep, Eurostars Grand Marina has a secured covered self car park for EUR 45 per day. A self car park is also available, for a fee.

Are there any beaches close to Eurostars Grand Marina?

The closest beach to Eurostars Grand Marina is Barceloneta Beach (1.2 km).

Does Eurostars Grand Marina have a pool?

Eurostars Grand Marina has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May 19 to September 25.

What makes Eurostars Grand Marina a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Eurostars Grand Marina.

Does Eurostars Grand Marina serve breakfast?

Yeah, buffet brekkie is on offer on weekdays between 7:00 AM and 10:30 AM and weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Eurostars Grand Marina?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Eurostars Grand Marina?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Eurostars Grand Marina?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Eurostars Grand Marina?

No, only service animals are allowed.

Eurostars Grand Marina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 768 out of 1179 reviews
Rating 8 - Good. 239 out of 1179 reviews
Rating 6 - Okay. 96 out of 1179 reviews
Rating 4 - Poor. 33 out of 1179 reviews
Rating 2 - Terrible. 43 out of 1179 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nader Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and polite staff, I have had a great holiday, thank you .
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Sep 2025

10/10 Excellent

Xiaohong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the cruise terminal
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Caterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Xiomara J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet time should be longer. It should be 8 to 12. (A suggestion)
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and the location of the hotel was the best.
Stayed 2 nights in Sep 2025

2/10 Terrible

laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not a 5 star
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Annalisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and has a roof top with a pool, enjoyable scenery. Bathroom was spectacular with sliding doors for privacy
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice water view
Stayed 3 nights in Sep 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Amenities
Met our expectations and the location was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, close to center of town without the noise
Stayed 5 nights in Aug 2025

2/10 Terrible

Jonathan

Stayed 4 nights in Aug 2025

10/10 Excellent

jason, naples

Stayed 2 nights in Aug 2025

10/10 Excellent

mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Boiling in Barcelona.

We had high hopes for this hotel but were let down several times. This is a great location to stay for a night or two pre-cruise. The Barcelona cruise terminals are a five minute cab ride. That's about the only plus for this hotel. The check in was slow, the service was slow and frankly the staff was not that friendly. Sergio was great. He was the one bright spot in the staff. Room service food is bland. All of the above pales in comparison to the "Superior" room we booked. Asthetically the room was nice but it was so hot!! Both days that room was like an oven. Nothing like trying to recover from jet lag in a room that feels like an air fryer. It was awful. My wife is always cold and she thought it was hot. That's saying something. There are several other problems with this hotel but I'll leave it at that. I'll be at the W next time before a cruise .
Stayed 2 nights in Aug 2025

8/10 Good

Jay Kelly

Stayed 3 nights in Aug 2025

6/10 Okay

Deborah

Travelled with family
4.5 euros for small bottle of water at bar Dirty floor in room View of world trade centre...not mentioned I selected a premier room for the balcony, however balcony was full of cigarette butts stuffed between the tiles Shower gel not replenished Tired furniture Water / shower gel and coffee not replenished in room until our last day This is NOT a 5 star hotel
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The hotel in itself was quite costly. It advertised a whirlpool tub which we were told at check-in that they were all being serviced and none were available. We asked where we could find an ice machine and was told that they did not have any however, we could contact room service and a charge would be applied to the room. Finally there was not one single USB port we asked if there was an adaptor to allow us to charge relevant appliances and after two hours of waiting we went down to reception again where the team advised housekeeping would be straight up . After a further two hours we walked to the nearest electrical store and purchased the relevant adaptor. I have never given a poor review however. for the price being charged I feel that the basic amenities should be available and basic customer service should be offered.
Stayed 1 night in Aug 2025

8/10 Good

CHRISTOPHER, Greenville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, and reasonably priced. This is the second time I’ve stayed at this hotel and overall I am very satisfied with my experience. There are however two things that I believe need to be pointed out. First, check in is at 3pm. There simply is no other option so if you arrive on an early flight or your travels find you at the hotel a little before 3pm do not bother attempting to get into a room before 3pm because it simply won’t happen! Second, this hotel does not seem to have anyone willing or wanting to address rather noisy guests. Loud guests/music in rooms seemed to be something nobody wanted to handle.
Stayed 2 nights in Aug 2025