Hotel El Palace Barcelona

5.0 star property
Luxury hotel connected to a shopping centre in Barcelona with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Palace Barcelona

Front of property
Flat-screen TV, fireplace
Flat-screen TV, fireplace
Exterior
Flat-screen TV, fireplace

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Room service
    Room service
The price is AU$497
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Gran Via de les Corts Catalanes 668, Barcelona, 08010
  • Rambla de Catalunya
    6 min walk
  • Plaça de Catalunya
    7 min walk
  • El Corte Ingles
    8 min walk
  • Barcelona (BCN-Barcelona Intl.)
    36 min drive

Room options

Junior Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 1
  • 1 King Bed

City Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 1
  • 1 King Bed

City Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premier Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Palace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite, 1 Bedroom (Palace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Exclusive Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

Exclusive Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • 40 sq m
  • Sleeps 1
  • 1 King Bed

Classic Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

Grand Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 150 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Premier Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 52 sq m
  • Sleeps 1
  • 1 King Bed

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • 110 sq m
  • Sleeps 7
  • 2 King Beds, 2 Double Sofa Beds and 1 Large Single Bed

Similar properties

About the area

Barcelona

Hotel El Palace Barcelona puts you in the heart of Barcelona, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Plaça de Catalunya and La Rambla. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Mayan Luxury Spa can include massages, facials and body treatments along with aromatherapy and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, sauna, seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Eixample hotel include Palau de la Música Catalana and Casa Batllo.

What's nearby

  • Plaça de Catalunya - 7 min walk - 0.7 km
  • Casa Batllo - 9 min walk - 0.8 km
  • La Rambla - 9 min walk - 0.8 km
  • Casa Mila - 14 min walk - 1.2 km
  • Sagrada Familia - 4 min drive - 2.6 km

Getting around

  • Urquinaona Station - 5 min walk
  • Barcelona Paseo de Gracia Station - 6 min walk
  • Barcelona El Prat Airport (BCN) - 36 min drive

Restaurants

  • ‪The Egg Lab - ‬2 min walk
  • ‪Boro Bar - ‬2 min walk
  • ‪El Mercat - ‬2 min walk
  • ‪Alsur Café - ‬1 min walk
  • ‪Surya - ‬3 min walk

About this property

Hotel El Palace Barcelona

Luxury hotel connected to a shopping centre in Barcelona with 2 restaurants
Hotel El Palace Barcelona offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Hotel El Palace Barcelona. An airport shuttle (available 24 hours) is available for a fee.

  • 120 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
Hotel El Palace Barcelona offers 120 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mayan Luxury Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Catalan, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 38 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Portable shower seat
  • Raised toilet seat
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per night
  • Only dogs are allowed
  • Weight limit: 18 lb per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35.00 per person
  • Airport shuttle fee: EUR 220 per vehicle (return, maximum occupancy 2)
  • Nearby parking fee: EUR 38 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 75 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

Property Registration Number HB-000064

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Palace Hotel Barcelona
El Palace Hotel
El Palace Hotel Barcelona
El Palace Hotel
El Palace Barcelona
Hotel El Palace Barcelona
Barcelona El Palace Hotel
Hotel El Palace
Hotel Palace

Frequently asked questions

What is the cancellation policy at Hotel El Palace Barcelona?

Hotel El Palace Barcelona offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Palace Barcelona?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel El Palace Barcelona on 8 Dec 2024 start from AU$470.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel El Palace Barcelona?

The closest beach to Hotel El Palace Barcelona is Barceloneta Beach (2.3 km).

Is there a spa on site at Hotel El Palace Barcelona?

Yep, Mayan Luxury Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Hotel El Palace Barcelona have a pool?

Hotel El Palace Barcelona has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Hotel El Palace Barcelona?

Hotel El Palace Barcelona features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and fireplaces.

What makes Hotel El Palace Barcelona a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel El Palace Barcelona.

Does Hotel El Palace Barcelona serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel El Palace Barcelona?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel El Palace Barcelona?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel El Palace Barcelona?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Palace Barcelona?

Dogs are welcome at Hotel El Palace Barcelona, with food and water bowls on offer. Just so you know, there's a weight limit of up to 8 kg per pet.

Hotel El Palace Barcelona Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 782 out of 909 reviews" "
Rating 8 - Good. 77 out of 909 reviews" "
Rating 6 - Okay. 29 out of 909 reviews" "
Rating 4 - Poor. 8 out of 909 reviews" "
Rating 2 - Terrible. 13 out of 909 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

José Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Igor., Denver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - amazing staff. Truly 5 star
Stayed 3 nights in Aug 2024

10/10 Excellent

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, comfortable and well decorated room, excellent service from everyone and excellent food. Also in an excellent area of Barcelona near many key attractions. I will return and don’t plan on staying anywhere else when in Barcelona.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This hotel is absolutely stunning. The staff are incredible and helpful. The rooms are well appointed. The bathroom was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True five-star hotel at the heart of Barcelona. Close to all the major sites by walk. Staff is hyper welcoming and were able to call us by our last name after only 2 days. Very quiet and luxurious. Beds are very comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true five-star hotel at the heart of Barcelona. Safe, clean and luxurious. Amazingly quiet. Staff is welcoming and very kind. Rooftop terrasse is also amazing and with nice swimming pool.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to go back to Barcelona
What a beautiful hotel!! Everything here was perfect. The doormen were so friendly, always greeting us as we left and returned. We loved this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Hotel - El Palace, Barcelona
An amazing hotel with 5-star service... amongst the best in the world.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hamidreza

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff, nice clean and comfy room, I have to thanks to the manager. Definitely we will back
Stayed 7 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel in great location
Excellent and luxurious hotel in a very convenient location. Walking distance to so many great restaurants and sites in Barcelona. The staff were incredible and very professional. Able to give recommendations for whatever you may need. The bed was incredibly comfortable. The room and the bathroom were both quite large.
Stayed 4 nights in Aug 2024

10/10 Excellent

Geoffrey, Centerville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and enjoyed the restaurant and bar
Stayed 6 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Saman, newport coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One the best stays ever. Very close walk to every important areas of Barcelona. Staff and breakfast were amazing. Definitely recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This used to be the Ritz Hotel. It is a true 5 star. The staff is excellent in every department. They do their best to make your stay enjoyable. We did not get an upgrade. We paid the same price as booking directly through the hotel. We had a problem with the shower that was fixed quickly and were offered a lesser room is we wanted to move. We stayed in our room. The clothes cleaning service is same day. You must put do not disturb sign if you don’t want people attending to your room . Also if you have asthma etc you must request that room not be sprayed with any scent. When you first walk in the lobby the scent is overwhelming! Very well run hotel with restaurants, rooftop, jazz club, spa, activities and cigar bar. Lots to enjoy.
Stayed 8 nights in Apr 2024

10/10 Excellent

Trisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, wonderful rooms!
Stayed 4 nights in Jun 2024

10/10 Excellent

Camille

Stayed 4 nights in Jun 2024

10/10 Excellent

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel os brilliant! Location, service and hospitality are all 10 plus. Perfect holiday
Stayed 7 nights in Jun 2024

10/10 Excellent

Brooks

Stayed 3 nights in Jun 2024

10/10 Excellent

Saman, newport coast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in Barcelona with ultra friendly staff. From front desk to concierge everyone was so wonderful. Great location close to all the best of Barcelona. Definitely recommended.
Stayed 4 nights in Jul 2024

6/10 Okay

Sanjiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Terrible wifi in rooms.
This is a good hotel to stay with friendly staff One problem is the wifi which is good in the lobby but terrible in the rooms. So if one is on a business trip it is impossible to do one’s work in the room unless one has unlimited data on the mobile phone and one hotspots the laptop to the phone. Inspite of my pointing this out to the reception staff on the first day of my 7 day stay nothing was done to improve it. I requested a change of rooms to see if the wifi improved in another room but this was not made available.
Stayed 7 nights in Jun 2024

10/10 Excellent

Ran

Stayed 4 nights in Jul 2024

10/10 Excellent

Yihan

Stayed 7 nights in Jun 2024

10/10 Excellent

Juan, North Miami Beach

Stayed 2 nights in Jul 2024

2/10 Terrible

Gustavo, New York

Stayed 2 nights in Jul 2024