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Grand Bohemian Asheville, Autograph Collection

4.5 star property
Luxury Asheville hotel in Biltmore Village with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Bohemian Asheville, Autograph Collection

Exterior
View from property
Property amenity
Lobby lounge
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
11 Boston Way, Asheville, NC, 28803
  • Historic Biltmore Village
    3 min walk
  • Mission Hospital
    2 min drive
  • Red Stag Grill
    1 min walk
  • Asheville, NC (AVL-Asheville Regional)
    16 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Separate Manor Building)

Room, 1 King Bed, Non Smoking (Separate Manor Building)

Room, 1 King Bed, Non Smoking (Separate Manor Building)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Rainfall showerhead, free toiletries, hair dryer, dressing gowns

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Omni Grove Park Inn & Spa

Pool
Spa
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4.5 out of 5, Wonderful, (1007)
The price is AU$461
for 1 night
includes taxes & fees
6 Jan - 7 Jan
The Omni Grove Park Inn & Spa

About the area

Asheville

A luxury stay in Asheville awaits you at Grand Bohemian Asheville, Autograph Collection. Within steps you'll find Cathedral Of All Souls and Historic Biltmore Village within a short 5-minute stroll. Highlights at this boutique hotel include a full-service spa, a restaurant and a bar/lounge. .A relaxing visit to Poseidon Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 4.5-property class Biltmore Village hotel, you'll be 3.6 km (2.3 mi) from Biltmore Estate.

What's nearby

  • Historic Biltmore Village - 3 min walk
  • The Orange Peel - 3 min drive
  • Harrah's Cherokee Center - Asheville - 4 min drive
  • Asheville Mall - 5 min drive
  • Biltmore Estate - 11 min drive

Getting around

  • Asheville Regional Airport (AVL) - 16 min drive

Restaurants

  • ‪Biltmore Estate - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Creamery at Antler Village on Biltmore Estates - ‬2 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Grand Bohemian Asheville, Autograph Collection

Luxury Asheville hotel in Biltmore Village with a full-service spa
Grand Bohemian Asheville, Autograph Collection offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Spa services, gift shops/newsstands, and a garden are also featured at the luxury Grand Bohemian Asheville, Autograph Collection. Parking is available for a fee.

This 4.5-star Asheville hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2009
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Bohemian Asheville, Autograph Collection offers 104 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Poseidon Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Red Stag Grill

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 September 2024 to 30 April 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Bohemian Asheville Autograph Collection Hotel
Grand Bohemian Asheville Autograph Collection
Bohemian Asheville Autograph
Grand Bohemian Asheville, Autograph Collection Hotel
Grand Bohemian Asheville, Autograph Collection Asheville
Grand Bohemian Asheville, Autograph Collection Hotel Asheville

Frequently asked questions

What is the cancellation policy at Grand Bohemian Asheville, Autograph Collection?

Grand Bohemian Asheville, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Bohemian Asheville, Autograph Collection?

Yep, Grand Bohemian Asheville, Autograph Collection has covered valet parking with in/out privileges for USD 30.00 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at Grand Bohemian Asheville, Autograph Collection?

Yep, Poseidon Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

What makes Grand Bohemian Asheville, Autograph Collection a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Bohemian Asheville, Autograph Collection.

Is Grand Bohemian Asheville, Autograph Collection family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Bohemian Asheville, Autograph Collection is a hit with families.

Does Grand Bohemian Asheville, Autograph Collection serve breakfast?

Yeah, full breakfast is offered daily.

Is there a free airport shuttle available at Grand Bohemian Asheville, Autograph Collection?

No, Grand Bohemian Asheville, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Bohemian Asheville, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand Bohemian Asheville, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Bohemian Asheville, Autograph Collection?

Dogs are welcome at Grand Bohemian Asheville, Autograph Collection, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Grand Bohemian Asheville, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 863 reviews" "
Rating 8 - Good. 136 out of 863 reviews" "
Rating 6 - Okay. 63 out of 863 reviews" "
Rating 4 - Poor. 28 out of 863 reviews" "
Rating 2 - Terrible. 11 out of 863 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Walking distance to Biltmore entrance and shopping
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel....Everyhing is perfect including the food...
Stayed 2 nights in Sep 2024

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous!
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Naples

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Premium bedding. Big bathtub. Wonderful staff. Clean. House car for local transportation. Excellent cuisine for dinner and very good breakfast too. Had a superb oxygen GLO facial in spa with Chloe. Across street from Biltmore Village and entrance to Biltmore Estate.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Asheville to tour the Biltmore. The Grand Bohemian is a minute from the entrance to the property. The hotel is beautiful and comfortable. The hotel restaurant, The Red Stagg is amazing! Every staff member that we met were friendly and professional! Hope to visit again!
Stayed 2 nights in Jul 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegance
Service was so friendly and accommodating Went above and beyond Very clean and beds were the most comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Hesitate!
Really cool place! Great location and wonderful service.
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and excellent service at all levels
Stayed 1 night in Jun 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay! Rooms are great and service is top notch, food is superb
Stayed 1 night in Jun 2024

10/10 Excellent

Peter, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and the food was excellent
Stayed 2 nights in May 2024

8/10 Good

Scott

Stayed 3 nights in May 2024

10/10 Excellent

Amy, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a gorgeous hotel! Enjoyed my stay!
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic all around. We stay in great hotels all over-this was top notch.
Stayed 3 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for seeing the Biltmore
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness, staff & service
We retired early and at 8:15pm a person was knocking at our door and would not stop. I finally got up and asked who it was and it was a female speaking Spanish. I said no habla and she said “water?”. I called the front desk desk to see if this was normal and was told no. This made me and my girlfriend feel that this may have been an attempt to break in to our room. We left a day early. I would not recommend this place and won’t be back.
Stayed 3 nights in May 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Expedia web site showed rooms with a beautiful tub in the rooms for this category. When we checked in before seeing our room i asked about upgrades and was told they were sold out. So when we arrived to our room with NO tub there wasnt a point asking for another room with one. The room is very nice but the one pictured we anticipated was much better. Otherwise we would have stayed at Grove Park. VERY disappointed with Red Stag dining from the room. I called the restaurant to make an order and they advised me at the restaurant for take out they coulnt take an order it had to go through the hotel front desk? They did take my simple order - mashed potatoes and a mac and cheese. They screwed up and gave me 2 potatoes even with the receipt saying what i had ordered. I was told when i called in my order that it would be a long wait...for potatoes?! Wasnt a horrible wait. BUT when they had to correct the order it took 15 minutes for mac and cheese to be corrected. At firsr at the restaurant they said they DIDNT TAKE CASH?!? But she was wrong and they did but had to wait 10min for change and when they brought my change they shorted me $1. When i pointed it out the lady asked "do you really want your $1"....i just left unsatisfied with the service there. A year ago we ate lunch there and were but 1 other table there that day and waited almost an hour for a burger!
Stayed 1 night in May 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Shelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Fun bar area. Very friendly and accommodating staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent, rooms were very comfortable.
Stayed 1 night in Apr 2024