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Novotel Basel City

4.0 star property
Eco-certified Basel hotel in Sankt Alban with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Basel City

Sports facility
Terrace/patio
Aerial view
Family Room, 1 Queen Bed with Sofa bed
Restaurant

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Grosspeterstrasse 12, Basel, BS, 4052
  • Basel University
    2 min walk
  • Basel Art Museum
    16 min walk
  • Theater Basel
    17 min walk
  • Mulhouse (MLH-EuroAirport)
    18 min drive

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Blackout curtains
  • 23.1 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds (Next)

Twin Room, 2 Single Beds (Next)

Twin Room, 2 Single Beds (Next)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
ibis Styles Basel City
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (386)
The price is AU$268
for 1 night
includes taxes & fees
19 Nov - 20 Nov
ibis Styles Basel City

About the area

Basel

Novotel Basel City puts you in the heart of Basel, steps from Basel University and within a 10-minute stroll of Heiliggeistkirche. Highlights at this eco-friendly hotel include a restaurant and dryers. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym along with access to bike hire and a playground. 2067 square feet (192 square metres) of event facilities include 5 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also the convenience of self parking. .Near this 4-property class Sankt Alban hotel, you'll find Basel Zoo.

What's nearby

  • Basel Art Museum - 16 min walk
  • Basler Muenster - 18 min walk
  • St. Jakobshalle - 19 min walk
  • Basel Zoo - 20 min walk
  • Marktplatz - 5 min drive

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • Basel (BSL-EuroAirport) - 18 min drive

Restaurants

  • ‪L'esquina - ‬8 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Pizzeria Gundeli Casino - ‬7 min walk
  • ‪Wolf Sawadee - ‬3 min walk
  • ‪Da Graziella - ‬9 min walk

About this property

Novotel Basel City

Eco-certified Basel hotel in Sankt Alban with a fitness centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the eco-certified Novotel Basel City. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 2067 sq ft of conference space
  • 192 sq. m of conference space
  • Built in 2014
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Basel City offers 145 accommodations with minibars (stocked with some free items) and minibars. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 31 per person
  • Self-parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

What is the cancellation policy at Novotel Basel City?

Novotel Basel City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Basel City?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Basel City on 22 Nov 2024 start from AU$262.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Basel City?

Yep, Novotel Basel City has a self car park for CHF 26 per night.

Are there any beaches close to Novotel Basel City?

The closest beach to Novotel Basel City is Plage de Huningue (5.1 km).

Does Novotel Basel City serve breakfast?

Sure does, buffet breakfast is available daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Novotel Basel City?

No, Novotel Basel City does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Basel City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Basel City?

Check-in begins at 2:00 PM. Check-out time is noon.

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 609 reviews" "
Rating 8 - Good. 208 out of 609 reviews" "
Rating 6 - Okay. 41 out of 609 reviews" "
Rating 4 - Poor. 9 out of 609 reviews" "
Rating 2 - Terrible. 4 out of 609 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Akshay

Stayed 3 nights in Jul 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB HOTEL
Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristen

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly overpriced but good hotel and great staff
Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Kyaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast need to be improved. Very Salty..
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Arindam

Disliked: Staff & service
Unfortunately 24 hours prior to our stay, we were stranded by law nearby. We notified Expedia and Novotel Basel City Hotel directly to only be told that that we cannot receive a refund, a credit or change the dates of our stay and we were out of luck. We even have documented proof of being stranded. Terrible service and management by all parties while we suffered for days.
Stayed 2 nights in Jun 2024

10/10 Excellent

Parag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and near public transit
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2024

10/10 Excellent

Sitti Zayda

Stayed 1 night in Jun 2024

10/10 Excellent

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard pillows
Hotel was clean. Pullout was full size. Mattresses on both beds too hard and pillows too firm . Could not sleep they were so hard. Friends with me had same issue. Overall a great hotel aside from the pillows and mattresses.
Stayed 1 night in Apr 2024

8/10 Good

Yeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

HUONG

Liked: Amenities
Nice hotel and breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Novotel. Rooms a little small. Only Nescafé in room.
Stayed 1 night in Mar 2024

8/10 Good

Sherin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally Very Good In All Areas
Everything was generally very good, and the service was excellent! The one slightly negative point for me was the lack of choices of the restaurant menu.
Stayed 4 nights in Jan 2024

10/10 Excellent

Fiona Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception were extremely helpful!
Stayed 1 night in Dec 2023

6/10 Okay

justin

Stayed 1 night in Dec 2023

8/10 Good

Claude, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good staff. Good location
Stayed 1 night in Oct 2023

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities
The room seems to be new, everything was clean and smelling good. The staff were amazing! They even gave a special kid set to my toddler. I have not to say than I’m glad to choose this hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel within walking distance of train station.Conveniently located to tram line for quick and easy transport to the old town. Good choices at breakfast too. Would recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great trip
Great hotel with very friendly staff and clean rooms
Stayed 1 night in Jun 2023