Ratings based on 304 Verified Reviews

Real reviews from guests who’ve stayed
3.0 out of 5
100% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.9 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
1 out of 5
by A verified traveller

Posted 21 Sep. 2024 on Hotels
Comment from Hotel Management
23 Oct. 2024 by Huy Vu, Hotel Management
Thanks for staying with us.
1 out of 5
by A verified traveller

Posted 14 Sep. 2024 on Expedia
I’m having a hard time trying to figure out how this property still open for business. Front desk clerk rude and unprofessional, NO HOUSEKEEPER both days we were there and the maintenance is not kept up at all. Grass not cut, overgrown trees & shrubs not to mention the pool just filthy (non functional) full of dirty water, trash and algae. I went to checkout I had to FIND the front desk clerk who tried to brush me off because she was knocking on doors for checkouts. I then had to argue with her for a receipt because she didn’t want to go back to the desk she insisted I wait on an email. Just horrible! Total waste and I’m beyond dissatisfied. This place should not be open and this is not an exaggeration. Oh.. let me not forget what seemed to be prostitution in the room across from mine. I’ve never experienced anything like this at a hotel stay.
Comment from Hotel Management
23 Oct. 2024 by Huy Vu, Hotel Management
Thanks for staying with us and good luck
5 out of 5
by A verified traveller

Posted 28 Aug. 2024 on Expedia
👍
Comment from Hotel Management
23 Oct. 2024 by Huy Vu, Hotel Management
Thanks for staying with us and hope to see you again
5 out of 5
by A verified traveller

Posted 1 Aug. 2024 on Hotels
Comment from Hotel Management
10 Aug. 2024 by Huy Vu, Hotel Management
Thanks for staying with us. Hope to see you again.
3 out of 5
by A verified traveller from Garland

Posted 7 Jul. 2024 on Expedia
Property need outside remodel. Room smell smoking
Comment from Hotel Management
10 Aug. 2024 by Huy Vu, Hotel Management
Thanks for staying with us. Hope to see you again.
1 out of 5
by A verified traveller

Posted 29 Jun. 2024 on Hotels
Comment from Hotel Management
10 Aug. 2024 by Huy Vu, Hotel Management
We are sorry that you did not enjoy your stay.
5 out of 5
by A verified traveller

Posted 29 Jun. 2024 on Hotels
Comment from Hotel Management
10 Aug. 2024 by Huy Vu, Hotel Management
Thanks for staying with us. Hope to see you again.
5 out of 5
by A verified traveller

Posted 11 Jun. 2024 on Hotels
Comment from Hotel Management
13 Jun. 2024 by Huy Vu, Hotel Management
thanks for staying with us
1 out of 5
by A verified traveller

Posted 8 Jun. 2024 on Expedia
Walking to the top side the latter you can smell old urine, you enter and see carpet with stains and dirty bad smell, mix of cigar with humidity in a AC closed space, no smoke detecter and the shower was dirty. I lost my money because i checked out immediately saw all this, for a better place, because I felt unsafe with this bad experience. Not worth it even because the price is low.
Comment from Hotel Management
9 Jun. 2024 by Huy Vu, Hotel Management
We are so sorry to hear it. Thanks for staying with us.
1 out of 5
by A verified traveller

Literal roach motel

Posted 5 Jun. 2024 on Hotels
This place is a complete dump. Holes in the wall are filled with paper towels, dead roaches under the bed… it looks like the place flooded and they just replaced the flooring. Bottom of doors, etc. Are all warped. Pool was out of commission…
Comment from Hotel Management
9 Jun. 2024 by Huy Vu, Hotel Management
we are so sorry to hear it. Thanks for staying with us.