InterContinental Mzaar Lebanon, an IHG Hotel

5.0 star property
Luxurious slopeside hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Mzaar Lebanon, an IHG Hotel

Indoor pool
Exterior
Exterior
Premium bedding, minibar, in-room safe, laptop workspace
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Kfardebiane, Ouyoun el Simane, Mzaar Kfardebian
  • Mzaar Ski Resort
    1 min walk
  • Mzaar Kfardebian Ski Resort
    1 min walk
  • Massaya
    4 min drive
  • Beirut (BEY-Rafic Hariri Intl.)
    74 min drive

Room options

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Slopes View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed (Slopes View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Slopes View)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

Suite (Loft)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
  • 81 sq m
  • Sleeps 2
  • 1 Single Bed

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, Garden View (Diplomatic)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 98 sq m
  • Sleeps 2
  • 1 Single Bed

Suite (Diplomatic, Slopes View)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
TV
  • 98 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

Suite (Chalet)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 55 sq m
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed (Minibar)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (Dining Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Chalet)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • 60 sq m
  • Sleeps 4
  • 1 Single Bed

Similar properties

About the area

Mzaar Kfardebian

A luxury stay in Mzaar Kfardebian awaits you at InterContinental Mzaar Lebanon, an IHG Hotel. Within steps you'll find Mzaar Ski Resort and Mzaar Kfardebian Ski Resort. Highlights at this ski hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Le Refuge and Terrace, serves international cuisine and is open for breakfast, lunch and dinner. In and Out Pool is the hotel's own bar, serving drinks along with brunch and lunch. With ski-in ski-out access, there's more time for downhill skiing, and you'll find ski rentals and ski storage on site. Other amenities include free Wi-Fi in public areas, a gym and a steam room. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Mzaar Kfardebian hotel include Faqra Roman Ruins and Basilica of Saint Paul.

What's nearby

  • Mzaar Ski Resort - 1 min walk
  • Mzaar Kfardebian Ski Resort - 1 min walk
  • Faqra Roman Ruins - 6 min drive
  • Jeita Grotto - 31 min drive
  • Monastery Saint Maron - Sanctuary of Saint Charbel - 54 min drive

Getting around

  • Beirut (BEY-Rafic Hariri Intl.) - 74 min drive

Restaurants

  • ‪Saj Mema - ‬7 min drive
  • ‪Snow Cream - ‬7 min drive
  • ‪جلسة العرزال - ‬8 min drive
  • ‪Casa Di Pizza - ‬2 min drive
  • ‪RIKKY'Z Faraya - ‬6 min drive

About this property

InterContinental Mzaar Lebanon, an IHG Hotel

Luxurious slopeside hotel with a full-service spa
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site. Public spaces have free WiFi. This luxury hotel also offers a health club and a steam room. For a fee, parking is available.

This 5-star Mzaar Kfardebian hotel is smoke free.

  • 140 guestrooms or units
  • 6 levels
  • 3 buildings
  • 3 dining venues
  • Conference rooms
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
InterContinental Mzaar Lebanon, an IHG Hotel offers 140 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Mzaar Kfardebian hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 25 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

Arabic, Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured valet parking on site (USD 13.30 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 13 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • In and Out Pool
  • Le Bar
  • Le Refuge and Terrace
  • Les Airelles

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Grab bar in shower (70 centimetre high)
  • Hardwood flooring in room
  • Lift (95 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Mzaar Lebanon, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 for adults and from USD 13 for children
  • Airport shuttle fee: USD 80 per vehicle (one way)
  • Valet parking fee: USD 13.30 per stay (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

InterContinental Mzaar Lebanon Hotel Mzaar Kfardebian
InterContinental Mzaar Lebanon Hotel
InterContinental Mzaar Lebanon Mzaar Kfardebian

Frequently asked questions

What is the cancellation policy at InterContinental Mzaar Lebanon, an IHG Hotel?

InterContinental Mzaar Lebanon, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Mzaar Lebanon, an IHG Hotel?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Mzaar Lebanon, an IHG Hotel on 16 Dec 2024 start from AU$199.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Mzaar Lebanon, an IHG Hotel?

Yep, InterContinental Mzaar Lebanon, an IHG Hotel has secured valet parking with in/out privileges for USD 13.30 per stay.

Is there a spa on site at InterContinental Mzaar Lebanon, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Mzaar Lebanon, an IHG Hotel. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does InterContinental Mzaar Lebanon, an IHG Hotel have a pool?

InterContinental Mzaar Lebanon, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at InterContinental Mzaar Lebanon, an IHG Hotel?

InterContinental Mzaar Lebanon, an IHG Hotel features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Mzaar Lebanon, an IHG Hotel a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Mzaar Lebanon, an IHG Hotel.

Is InterContinental Mzaar Lebanon, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Mzaar Lebanon, an IHG Hotel is a hit with families.

Does InterContinental Mzaar Lebanon, an IHG Hotel serve breakfast?

Yeah, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Mzaar Lebanon, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Mzaar Lebanon, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Mzaar Lebanon, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Mzaar Lebanon, an IHG Hotel?

No, pets and service animals are not allowed.

InterContinental Mzaar Lebanon, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 80 reviews" "
Rating 8 - Good. 23 out of 80 reviews" "
Rating 6 - Okay. 12 out of 80 reviews" "
Rating 4 - Poor. 7 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

antranig

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
my room air conditioner was making noises all the night we dident sleep well
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised
Stayed 1 night in Aug 2024

10/10 Excellent

Alexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Walid

Stayed 3 nights in Aug 2024

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Bethanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional staff, clean well appointed room. Can recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Suha, west covina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location and amenity for our short vacation. Property is beautiful and well maintained, food is excellent, customer service is exceptional !! We already booked our next stay here. Thank you for making our stay enjoyable :)!!
Stayed 2 nights in Jul 2024

10/10 Excellent

azzam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

azzam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing in hotel excellent
Stayed 1 night in Apr 2024

6/10 Okay

Rami, doha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms need to be renovated.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nayla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!!!!!! The staff was really professional and so kind…. I did the aromatherapy massage with my daughter, it was the best massage we ever had…. And we did so many massages in the US!!!! Hoda and Jenny were so professional and sweet, the self service breakfast was divine!!!! Overall wonderful stay and we will definitely come back
Stayed 1 night in Feb 2024

10/10 Excellent

Hani, Beirut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was really good. They even upgraded our room!
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, ambience, and staff were all amazing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sandy, Parramatta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location surrounded by nature, great facilities and friendly staff. Thank you
Stayed 1 night in Aug 2023

6/10 Okay

Mohamad

Stayed 1 night in Mar 2023

6/10 Okay

Juliana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Lamaat

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the place and the room in your website is completely not the same like reality . Place full of negativity. Staff not trained and everyone tell different talk regarding refund policy. Beacuse of all of above i left the place before checking in and promised to do my refund which i am still waiting
Stayed 1 night in Jul 2022

4/10 Poor

Mouhammad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rate per night was 175 USD for a random room with no breakfast included. Moreover, I had to pay for a valet parkin g service I have never received for having parked my car at the hotel's parking
Stayed 1 night in Jul 2022

10/10 Excellent

Ghida

Stayed 1 night in Mar 2022

10/10 Excellent

Mazen, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing
Stayed 2 nights in Mar 2022

2/10 Terrible

Firas

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Unprofessional they decided to close the slops for 2 days the first there was a storm which is ok but the next day it was sunny and a perfect ski day but they decided not to open the slops for no reason other than cutting cost and wait for a busy weekend to open
Stayed 1 night in Mar 2022

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in and out
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Decent but not great
The hotel location and structure is very nice. Too bad some of the service especially in the restaurants including the food leaves to be desired. The bar and restaurant menu is very poor especially in wine. The food is bland. A five star hotel should deliver better quality food especially in Lebanon where people eat well. A better restaurant could also deliver more customers from outside the hotel. Overall the hotel experience is decent but not great.
Stayed 5 nights in Aug 2020