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Sheraton Mustika Yogyakarta Resort and Spa

5.0 star property
Luxury resort with 2 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Mustika Yogyakarta Resort and Spa

Indoor pool, 3 outdoor pools, open 6:00 AM to 6:00 PM, pool umbrellas
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
Club Suite, 1 Bedroom, Lagoon View | Living room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Spa
    Spa

Explore the area

Map
JL Laksda Adisucipto KM 8.7, Depok, Yogyakarta, 55282
  • Sunan Kalijaga State Islamic University Yogyakarta
    4 min drive
  • Plaza Ambarrukmo
    5 min drive
  • Lippo Plaza Jogja
    5 min drive
  • Yogyakarta (JOG-Adisucipto Intl.)
    5 min drive

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living room

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Balcony

Room, 2 Single Beds, Non Smoking, Balcony

Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Balcony

Club Room, 1 King Bed, Non Smoking, Balcony

Club Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking, Balcony

Club Room, 2 Single Beds, Non Smoking, Balcony

Club Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 2 Bedrooms, Balcony, Mountain View

Club Suite, 2 Bedrooms, Balcony, Mountain View | Living room

Club Suite, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
2 bedrooms
  • 84 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
2 bedrooms
  • 168 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Mountain View

Executive Suite, 1 King Bed, Mountain View | Living room

Executive Suite, 1 King Bed, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Lagoon View

Club Suite, 1 Bedroom, Lagoon View | Living room

Club Suite, 1 Bedroom, Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Yogyakarta Marriott Hotel

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (234)
The price is AU$157
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Yogyakarta Marriott Hotel

About the area

Depok

A luxury stay in Depok awaits you at Sheraton Mustika Yogyakarta Resort and Spa. You'll be 3.4 km (2.1 mi) from Plaza Ambarrukmo and 4.5 km (2.8 mi) from Adisucipto Golf Course. Highlights at this family-friendly resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The bistro, Androwino Bistro, serves local and international cuisine and is open for breakfast, lunch and dinner. Suko Wine Lounge is the resort's own wine bar, serving drinks along with lunch and dinner. Enjoy access to 10 hot tubs and 2 outdoor tennis courts along with an indoor swimming pool and a free kids' club. 12917 square feet (1200 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this Depok resort include Gembira Loka Zoo and Malioboro Street.
View more Resorts in DepokOpens in a new window

What's nearby

  • Plaza Ambarrukmo - 5 min drive - 4.2 km
  • Gembira Loka Zoo - 6 min drive - 5.7 km
  • Malioboro Street - 7 min drive - 7.1 km
  • Malioboro Mall - 9 min drive - 8.3 km
  • Maguwoharjo Stadium - 9 min drive - 7.0 km

Getting around

  • Kereta Listrik Station - 18 min drive
  • Yogyakarta (YIA-New Yogyakarta Intl.) - 80 min drive

Restaurants

  • ‪Sate Kambing Pak Syamsuri - ‬2 min drive
  • ‪Soto Madura "Cak Alim - ‬8 min walk
  • ‪Club Lounge Sheraton Mustika - ‬1 min walk
  • ‪Suko Wine Lounge - ‬1 min walk
  • ‪Androwino Bistro - ‬11 min walk

About this property

Sheraton Mustika Yogyakarta Resort and Spa

Luxury resort with 2 restaurants and 3 outdoor pools
Sheraton Mustika Yogyakarta Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, and 10 hot tubs along with outdoor tennis courts and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. Event space at this resort measures 12917 square feet (1200 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Sheraton Mustika Yogyakarta Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Depok resort.

  • 246 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sheraton Mustika Yogyakarta Resort and Spa offers 246 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 10 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Androwino Bistro
  • Ganesha Ek Sanskriti
  • Pool SIde Bar
  • Suko Wine Lounge
  • Tasty Box Patisserie

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Mustika Yogyakarta Resort and Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 31.5 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 10 per stay
  • Rollaway bed fee: USD 31.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mustika Sheraton Yogyakarta
Resort Yogyakarta
Sheraton Mustika
Sheraton Mustika Resort
Sheraton Mustika Yogyakarta
Sheraton Mustika Yogyakarta Resort
Sheraton Yogyakarta
Yogyakarta Resort
Yogyakarta Sheraton
Yogyakarta Sheraton Mustika
Sheraton Mustika Yogyakarta Hotel Yogyakarta
Sheraton Mustika Yogyakarta Resort Depok
Sheraton Mustika Yogyakarta Depok
Sheraton Mustika Yogyakarta Resort Spa
Yogyakarta Sheraton
Sheraton Yogyakarta
Sheraton Mustika Yogyakarta
Sheraton Mustika Yogyakarta Resort and Spa Depok
Sheraton Mustika Yogyakarta Resort and Spa Resort
Sheraton Mustika Yogyakarta Resort and Spa Resort Depok

Frequently asked questions

What is the cancellation policy at Sheraton Mustika Yogyakarta Resort and Spa?

Sheraton Mustika Yogyakarta Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sheraton Mustika Yogyakarta Resort and Spa?

Yep, Sheraton Mustika Yogyakarta Resort and Spa has a free self car park. Additionally there is valet parking for USD 10 per stay.

Is there a spa on site at Sheraton Mustika Yogyakarta Resort and Spa?

Yep, there is an onsite spa at Sheraton Mustika Yogyakarta Resort and Spa. It has 10 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sheraton Mustika Yogyakarta Resort and Spa have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at Sheraton Mustika Yogyakarta Resort and Spa?

Sheraton Mustika Yogyakarta Resort and Spa features 3 outdoor pools, 10 hot tubs and an indoor pool.

What makes Sheraton Mustika Yogyakarta Resort and Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Mustika Yogyakarta Resort and Spa.

Is Sheraton Mustika Yogyakarta Resort and Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Mustika Yogyakarta Resort and Spa is a hit with families.

Is there a free airport shuttle available at Sheraton Mustika Yogyakarta Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Mustika Yogyakarta Resort and Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Mustika Yogyakarta Resort and Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Mustika Yogyakarta Resort and Spa?

No, pets and service animals are not allowed.

Sheraton Mustika Yogyakarta Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 274 reviews" "
Rating 8 - Good. 111 out of 274 reviews" "
Rating 6 - Okay. 43 out of 274 reviews" "
Rating 4 - Poor. 13 out of 274 reviews" "
Rating 2 - Terrible. 6 out of 274 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A grand old beauty of a hotel in lush, peaceful setting with a fabulous pool. We didn’t like our room due to a smell of sewage but the staff promptly changed us to a lovely, quiet room with a terrace & great view. Once in our new room everything was fabulous. The staff were especially helpful, kind & happy. I would definitely stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dewi, Naples

Liked: Amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quite beautiful setting and hotel, but it has a lot of creases to iron out. Very few staff speak any English. I had an issue in that my taxi did not arrive on time and, because the concierge could only understand “taxi” I had to go to the lobby to be understood, but there’s often a line and they seem understaffed. Wi-Fi in the room was useless like 56kbps internet. The lighting switches in the room were oddly arranged and the AC fan is loud. All small things, but the devils in the detail. Also, it’s not within walking distance of anything.
Stayed 4 nights in Jul 2024

8/10 Good

Lizani

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

6/10 Okay

Boon Wee

Travelled with family
Liked: Cleanliness, staff & service
The hotel was old, water from shower was very weak. Overall, disappointing
Stayed 4 nights in Jun 2024

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Overall, our experience with Sheraton Yogyakarta exceeded our expectations! It was very impressive and left a lasting impression. Thank you for the room upgrade, thank you for the hospitality, thank you for the service, and thank you for making us and our guests feel comfortable during our stay at our "new home" at Sheraton Yogyakarta! Greetings from Sydney.
Stayed 3 nights in Jun 2024

10/10 Excellent

Erna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, our experience with Sheraton Yogyakarta exceeded our expectations! It was very impressive and left a lasting impression. Thank you (Ms. Purwanti) for the rooms upgrade, thank you for the hospitality, thank you for the service, and thank you for making us and our Ozzy guests feel comfortable during our stay at our "new home" at Sheraton Yogyakarta! Greetings from Sydney.
Stayed 2 nights in Jun 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful view from room, staffs are friendly and helpful. The breakfast is not really bad. Maybe 3.5 out of 5 stars. Nice room and clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

DuVon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Allan, Toronto

Liked: Staff & service
This property is in need of a renovation. It was convenient in the past as it was close to the old airport, but with the new airport now 1 1/2 hours away, there is no real reason to stay here as It’s 30 minutes by taxi to Malioboro. It does however have an amazing pool and good for the family…
Stayed 3 nights in May 2024

10/10 Excellent

Taichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Allan, Toronto

Liked: Staff & service
Construction going on inside, so noise is an issue. Bathrooms need to be renovated. Location was great when the old airport was nearby, but the new airport is 90 minutes drive away without traffic, so no real reason to stay here aside from the awesome swimming pool which is the highlight of the property, so good for families.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family and had a great time at the hotel. The only downside is the pool time is only until 6pm and there’s no ramp to the pool.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Adequate but not as good as the photos suggest
This hotel had a grand(iose) reception area/lobby and facade, but the room needed some work -- it felt old, tired, and was somewhat falling apart. Also, the way that the room's door opened made it very awkward to pass especially when lugging a bag.
Stayed 1 night in Aug 2023

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very comfortable. Staff very courteous. We got some vegetarian dishes specially prepared for us for breakfast.
Stayed 3 nights in Sep 2023

6/10 Okay

Shiro

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Shailendra Kumar Sinha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is nice property to relax.
Stayed 3 nights in Jul 2023

8/10 Good

anthony, South Beloit

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at breakfast was top notch. Everything from the time you check in until you leave was care of service and attention to detail
Stayed 7 nights in Jun 2023

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will love it
What can I say? This was the best resort I have ever stayed at. The food……exceptional. Restaurant manager Bagus Hart Wibowo and his staff…….the best
Stayed 5 nights in Jun 2023

6/10 Okay

Harsha

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Heinken

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family stay for 3 night
Stay with whole family of 14 people. Check in process was easy and recieve all what we requested. Breakfast was grate and tasty. staff was very helpful. Kids enjoyed the pool. Pool was big and castle type Slight draw back was the aged building. Maintenance team do their best but doors and windows are old.
Stayed 3 nights in Apr 2023

10/10 Excellent

nikita rani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, stayed in the room with the attached pool but only issue was door was not completely able to close and small lizard creeped in. Everything else was good
Stayed 3 nights in Mar 2023

8/10 Good

RODERICK

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is a unique and spacious facility with a very nice pool and relaxing but beautiful atmosphere. The staff are very helpful and friendly. The buffet breakfast was great. Their promotions posted on the walls were not updated though. And they did not clean one of our rooms. Also, there was a blood stain on one of our sheets. Otherwise we enjoyed our stay.