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Klosterhof - Alpine Hideaway & Spa

4.0 star property
Hotel with a full-service spa, near Old Salt Works
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Klosterhof - Alpine Hideaway & Spa

Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas
Front of property - evening/night
Point of interest
Couples treatment room(s), sauna, hot tub, steam room
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Spa
  • Parking available
  • Bar

Explore the area

Map
Steilhofweg 19, Bayerisch Gmain, 83457
  • Old Salt Works
    5 min drive
  • Klosterhof Stube
    1 min walk
  • Bad Reichenhall Station
    15 min walk
  • Salzburg (SZG-W.A. Mozart)
    25 min drive

Room options

View all photos for Basic Double Room (Naturzimmer)

Basic Double Room (Naturzimmer)

Basic Double Room (Naturzimmer)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Ceiling fan
Blackout curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room (Panoramazimmer)

Panoramic Double Room (Panoramazimmer) | Bathroom

Panoramic Double Room (Panoramazimmer)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama-Suite (Mountain View)

Panorama-Suite (Mountain View)

Panorama-Suite (Mountain View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Sofa bed - double
Blackout curtains
Ceiling fan
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Accessible

Comfort Double Room, Accessible

Comfort Double Room, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Loft

Panorama Loft

Panorama Loft

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
  • 4 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Junior Suite (Mountain View)

Minibar, in-room safe, desk, blackout curtains

Loft Junior Suite (Mountain View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Junior Suite (Mountain View)

Panorama Junior Suite (Mountain View)

Panorama Junior Suite (Mountain View)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Zirben Suite

Zirben Suite

Zirben Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 80 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Zirben Junior Suite

Zirben Junior Suite

Zirben Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Kempinski Hotel Berchtesgaden

Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (386)
The price is AU$629
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Kempinski Hotel Berchtesgaden

About the area

Bayerisch Gmain

At Klosterhof - Alpine Hideaway & Spa you'll be 1.9 km (1.2 mi) from Old Salt Works and 2.7 km (1.7 mi) from Predigtstuhl Cable Car. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages, Swedish massages, aromatherapy and reflexology along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of train pick-up service. .Places within a 30-minute drive of this 4-property class Bayerisch Gmain hotel include Hellbrunn Palace and Mirabell Palace and Gardens.

What's nearby

  • Old Salt Works - 5 min drive
  • Predigtstuhl Cable Car - 7 min drive
  • Rupertus Thermal Bath - 8 min drive
  • Hellbrunn Palace - 23 min drive
  • Mirabell Palace and Gardens - 23 min drive

Getting around

  • Bad Reichenhall Station - 15 min walk
  • Salzburg (SZG-W.A. Mozart) - 25 min drive

Restaurants

  • ‪Wieninger Schwabenbräu - ‬13 min walk
  • ‪Café Reber - ‬7 min drive
  • ‪Juhasz Tagesbar - ‬20 min walk
  • ‪Spieldiener - ‬18 min walk
  • ‪B306 Steackhouse - ‬6 min drive

About this property

Klosterhof - Alpine Hideaway & Spa

Hotel with a full-service spa, near Old Salt Works
Klosterhof - Alpine Hideaway & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A health club, a hot tub, and a sauna are also featured at the business-friendly Klosterhof - Alpine Hideaway & Spa. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. For a fee, parking is available.

This 4-star Bayerisch Gmain hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Klosterhof - Alpine Hideaway & Spa offers 65 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Parking on site (EUR 8 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Books
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Highchair
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 20 January 2025 to 23 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 37 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 95.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 8 per night
  • Pet fee: EUR 37 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Klosterhof Premium Hotel Health Resort Bayerisch Gmain
Klosterhof Premium Health Bayerisch Gmain
Klosterhof Premium Health
Klosterhof Alpine Hideaway &
Klosterhof Premium Hotel Health Resort
Klosterhof - Alpine Hideaway & Spa Hotel
Klosterhof - Alpine Hideaway & Spa Bayerisch Gmain
Klosterhof - Alpine Hideaway & Spa Hotel Bayerisch Gmain

Frequently asked questions

What is the cancellation policy at Klosterhof - Alpine Hideaway & Spa?

Klosterhof - Alpine Hideaway & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Klosterhof - Alpine Hideaway & Spa?

Yep, Klosterhof - Alpine Hideaway & Spa has a self car park for EUR 8 per night.

Is there a spa on site at Klosterhof - Alpine Hideaway & Spa?

Yep, there is an onsite spa at Klosterhof - Alpine Hideaway & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Klosterhof - Alpine Hideaway & Spa have a pool?

Klosterhof - Alpine Hideaway & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Klosterhof - Alpine Hideaway & Spa?

Klosterhof - Alpine Hideaway & Spa features a full-service spa, a health club and an outdoor pool.

What makes Klosterhof - Alpine Hideaway & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Klosterhof - Alpine Hideaway & Spa.

Is Klosterhof - Alpine Hideaway & Spa family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as highchairs in the guestrooms, it's no surprise that Klosterhof - Alpine Hideaway & Spa is a hit with families.

Does Klosterhof - Alpine Hideaway & Spa serve breakfast?

Sure does, complimentary buffet breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Klosterhof - Alpine Hideaway & Spa?

No, Klosterhof - Alpine Hideaway & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Klosterhof - Alpine Hideaway & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Klosterhof - Alpine Hideaway & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Klosterhof - Alpine Hideaway & Spa?

Dogs are welcome at Klosterhof - Alpine Hideaway & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Klosterhof - Alpine Hideaway & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 95 reviews" "
Rating 8 - Good. 15 out of 95 reviews" "
Rating 6 - Okay. 1 out of 95 reviews" "
Rating 4 - Poor. 1 out of 95 reviews" "
Rating 2 - Terrible. 0 out of 95 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel & Spa ⭐️⭐️⭐️⭐️⭐️
We came here to do a little business and see our friends in Salzburg. It had a 10 out of 10 rating and it does NOT disappoint. It has a nice little gym, a pool that when empty is a fine lap pool and an outdoor jacuzzi with amazing hiking trails and views of the mountains . I wish we had time to get a massage or other services but too busy and chose the electric bikes instead. You can even bike into the town of Bad Reichenhall which has great shopping (Juhausz!)…. Love this place.
Stayed 1 night in Aug 2024

10/10 Excellent

Ignacio

Stayed 1 night in Jun 2024

10/10 Excellent

parisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing , nice , clean beautiful surroundings
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely in every way! Idyllic location. Friendly with excellent customer service.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a getaway! Lovely and quiet spa.
Stayed 2 nights in Sep 2019

6/10 Okay

Tony, Illinois

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We booked this hotel for the balcony and the view of the mountains. The view was a tree line similar to a backyard of a residence. We couldn’t use the balcony because it appears that is everyone smoking area. The cigarette smoke was so bad we couldn’t sit on the balcony or even have our windows open at night. We traveled in town for dinner each night.
Stayed 2 nights in Sep 2019

10/10 Excellent

Cherry, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the hotel were perfect. The staff at the reception were very helpful and friendly.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location and half board food was excellent.
Stayed 3 nights in Oct 2018

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

nina, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
A very good hotel close to Salzburg, but in a very peaceful picturesque location. We booked here so that we could spend a day exploring the city before flying out, instead we decided to stay at the hotel and enjoy the hotel facilities . Rooms are modern, clean and luxurious, ours had wonderful views to the mountains. We stayed for dinner and breakfast and enjoyed all the food. The facilities are fantastic, there’s a very good spa (nude, mixed sex use in saunas) and lovely outdoor spa pool. Friendly, helpful staff. Would definitely recommend this hotel.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather warm in the afternoon, a beautiful hotel with a great staff. A very pleasant stay!
Stayed 2 nights in Sep 2018

8/10 Good

Muath, Bahrain

Liked: Cleanliness, staff & service, room comfort
The location of the resort is beautiful. The hotel is 30 minutes away from Salzburg, one hour away from Hallstatt and one hour from Wolfgang. Hotel interior is also beautiful, all wooden walls. My only comment would be about the AC which wasn’t cooling quite enough. All else being excellent though.
Stayed 4 nights in Aug 2018

10/10 Excellent

Richard

Enjoyable break
A weeks stay in a great hotel. Staff friendly and helpful, room good and a decent swimming pool.
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing, swimming, quiet, comfortable rooms, loved it all
Stayed 2 nights in Aug 2018

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Brilliant location for holidays. Friendly staff and fantastic food.
Stayed 1 night in Jan 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely amazing. Amazing nature and natural beauty in the area. Amazing room. Amazing spa and sauna. Amazing food. Amazing service. I travel a fair bit and have been hotels.com gold for a number of years - this is one of the best properties I have ever stayed in.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexey

Stayed 1 night in Sep 2024

10/10 Excellent

Katy Traore

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr angenehmer Aufenthalt, sehr nettes Personal
Stayed 1 night in Jul 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Clemens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut und ungezwungen
Es war sehr schön und uns hat vor allem das ungewiss gefallen. Der Personal hätte besonders an den ersten beiden Tagen zuvorkommender sein können. Das Kuchenbuffet wirkte ziemlich einfach.
Stayed 3 nights in Mar 2024

8/10 Good

Sarai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Die Umgebung ist sehr schön, das Hotel an sich auch sehr schön. Wir sind Vegetarier und haben Halbpension gebucht. Das Frühstück war mäßig. Das Abendessen war nicht gut , ein täglich, übersäuertes 5-Gängemenü mit Mischungen, die nicht zueinander passen, und Bauchschmerzen waren dann die Folge, sowie Überblähung. Es war nicht anzumerken, dass sich der Koch irgendwelche Mühe gab, andere Gäste wunderten sich auch über eine Kürbissuppe, die zur Hälfte aus Balsamico Bestand. Eine Kellnerin war sehr unfreundlich und Dankeschön für Christina, die einen markanten Unterschied gemacht hat, im Vergleich zum anderen Personal. Wir hatten ein Panorama-Loft gebucht-Im Vergleich zu anderen Hotels der gleichen Sternanzahl war die Ausstattung eher ausreichend - zum Beispiel wurde die Flasche Wasser morgens, oder die verbrauchten Tees und Kaffeebeutel nicht erneuert und neu bestückt; kein Bügeleisen; keine getrennten Sets an Bademäntel und Schlappen für Wellnessbereich und Hotelbereich bereitgestellt. Auf dem Balkon haben wir ein leeres unaufgeräumtes Bierglas im Sessel gefunden, ich hätte mich fast draufgesetzt.
Stayed 3 nights in Jan 2024