Crowne Plaza Beijing Sun Palace, an IHG Hotel

4.5 star property
Luxury hotel connected to the convention centre in Chaoyang with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Beijing Sun Palace, an IHG Hotel

Meeting facility
Premium bedding, down duvets, minibar, in-room safe
Exterior
Indoor pool, open 5:30 AM to 11:00 PM, pool loungers
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Free WiFi
    Free WiFi
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AU$184
includes taxes & fees
30 Nov - 1 Dec

Explore the area

Map
Yunnan Dasha, No.12 Mid-Qisheng Street, North-East 3rd Ring Rd., Chaoyang Dist., Beijing, 100028
  • China International Exhibition Center
    4 min drive
  • Yonghe Temple
    6 min drive
  • Sanlitun Road
    6 min drive
  • Beijing (PEK-Capital Intl.)
    33 min drive

Room options

Suite, 1 Bedroom (Living Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

Loft, 1 King Bed (Yunnan, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette (Living Meeting)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette (Living Dining)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Jetted Tub (Living)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Lounge Access High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Wheelchair)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Standard Room, 2 Single Beds (Lounge Access High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Room, 1 Bedroom (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds (Lounge Access High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room, Multiple Beds (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Lounge Access High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Beijing

At Crowne Plaza Beijing Sun Palace, an IHG Hotel, you'll be connected to the convention centre and 4.5 km (2.8 mi) from Sanlitun Road. Highlights at this luxury hotel include 3 restaurants, 2 hot tubs and an indoor swimming pool. .The buffet restaurant, 长街西餐厅, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, sauna and pool loungers. 32292 square feet (3000 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Chaoyang hotel include Wangfujing Street and Forbidden City.

What's nearby

  • Sanlitun Road - 6 min drive - 5.8 km
  • Wangfujing Street - 8 min drive - 7.5 km
  • Forbidden City - 9 min drive - 8.8 km
  • The Palace Museum - 10 min drive - 9.6 km
  • Tiananmen Square - 11 min drive - 10.4 km

Getting around

  • Guangximen Station - 7 min walk
  • Beijing North Railway Station - 10 min drive
  • Beijing (PEK-Capital Intl.) - 33 min drive

Restaurants

  • ‪权金城 - ‬5 min walk
  • ‪眉州东坡酒楼 - ‬13 min walk
  • ‪老广酒楼 - ‬9 min walk
  • ‪大东北饭店 - ‬8 min walk
  • ‪七公江湖烤翅 - ‬9 min walk

About this property

Crowne Plaza Beijing Sun Palace, an IHG Hotel

Luxury hotel connected to the convention centre in Chaoyang with 3 restaurants
As a guest of Crowne Plaza Beijing Sun Palace, an IHG Hotel, you'll find 2 hot tubs, an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Beijing Sun Palace, an IHG Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 4.5-star Beijing hotel is smoke free.

  • 1 building
  • 514 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Conference rooms
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Crowne Plaza Beijing Sun Palace, an IHG Hotel offers 514 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 36-inch LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

This Beijing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 152 for adults and CNY 76 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 彩云天云南餐厅
  • 菌品轩中餐厅
  • 长街西餐厅

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre (32,292 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (119 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.1 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 152 for adults and from CNY 76 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self-parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 408.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 5:30 AM to 11:00 PM
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

BEIJING SUN PALACE
Crowne Plaza Hotel BEIJING SUN PALACE
Crowne Plaza Hotel SUN PALACE
Crowne Plaza Hotel SUN PALACE BEIJING
Crowne Plaza SUN PALACE
SUN PALACE BEIJING
Crowne Plaza Beijing Sun Palace Hotel
Crowne Plaza Sun Palace Hotel
Crowne Plaza Beijing Sun Palace
Crowne Plaza Sun Palace Beijing Hotel Beijing

Frequently asked questions

What is the cancellation policy at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

Crowne Plaza Beijing Sun Palace, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Beijing Sun Palace, an IHG Hotel on 30 Nov 2024 start from AU$183.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

Yep, Crowne Plaza Beijing Sun Palace, an IHG Hotel has a self car park for CNY 40 per day.

Does Crowne Plaza Beijing Sun Palace, an IHG Hotel have a pool?

Crowne Plaza Beijing Sun Palace, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:30 AM to 11:00 PM.

What luxury perks are available at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

Crowne Plaza Beijing Sun Palace, an IHG Hotel features 2 hot tubs, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Crowne Plaza Beijing Sun Palace, an IHG Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Beijing Sun Palace, an IHG Hotel.

Is Crowne Plaza Beijing Sun Palace, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Crowne Plaza Beijing Sun Palace, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Beijing Sun Palace, an IHG Hotel serve breakfast?

You bet, buffet breakfast is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Beijing Sun Palace, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Beijing Sun Palace, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 182 reviews" "
Rating 8 - Good. 78 out of 182 reviews" "
Rating 6 - Okay. 12 out of 182 reviews" "
Rating 4 - Poor. 2 out of 182 reviews" "
Rating 2 - Terrible. 1 out of 182 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room review
Room was really nice. Service is top notched by the hotel staff. I didnt give 5 stars because there were some mold and cracks on the wall of the shower room.
Stayed 5 nights in Jun 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
don’t know how there could be any negative reviews this is a world class 5 star hotel
Stayed 2 nights in May 2024

10/10 Excellent

Lei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. The smell in the lobby is too aggressive (cologne).
Stayed 2 nights in Apr 2024

8/10 Good

Haitham

Stayed 2 nights in Apr 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Dominik

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Not bad at all. Just that it is not within walking distance if you are looking for restaurants outside
Stayed 1 night in Nov 2023

10/10 Excellent

Yuhong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Excellent breakfast. Exceptional services. Definitely will come back.
Stayed 8 nights in Oct 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay
Stayed 1 night in Oct 2023

8/10 Good

Vahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for a week from work. The staff are friendly. The room service is good for snacks and light food and generally reasonable price. There is nothing to do around the hotel.
Stayed 5 nights in Jul 2023

4/10 Poor

Jingyuan

Business traveller
I stayed one night here (upgraded to a suite room). Woke up in the middle of the night around 3am itching all over. I thought it was mosquito but no… something in the bed sheets caused me to have severe hives for the next 24 hours. I switched to another hotel and now the hives are gone.
Stayed 1 night in Jun 2023

10/10 Excellent

Yuhong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe. very clean, comfortable bed and bedding set, excellent breakfast buffet . 5-6 bucks taxi to downtown, walkable to subways, outstanding services, definitely will come back
Stayed 7 nights in May 2023

10/10 Excellent

allen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
SAFE, CLEAN, PRICE IS RIGHT,
Stayed 2 nights in May 2023

8/10 Good

Yuhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 8/10
I really enjoyed my stay at the hotel. The service was great and any issues I had were resolved quickly. The bed was very comfortable and the bathroom was clean and spacious and had everything you could ever need. Complimentary bottled water was very much appreciated. The housekeeping was lovely - one of them even folded my clothes neatly. My bathroom flooded when I first used the shower but it was quickly fixed and cleaned by the staff. The only thing I could complain about was the design of the room. Because there was a window pane and a large desk blocking the window, it was very hard for me to open/close the window and blinds. I had to climb up on the desk so I could reach the handle and curtains.(see photo) I ordered takeout a few times and had to go downstairs to the lobby to get it - delivery drivers weren't allowed up (which is understandable) and the hotel staff didn't do deliveries, unfortunately. This was a minor thing but would've been nice not having to go downstairs every time. I used the gym during my stay and it was nice and clean. There were free weights which is quite rare for a hotel. I really appreciated the cold towels from the mini fridge - it was a nice way to cool down during the workout. All the machines were for upper body though - would've been nice to have some lower body machines too.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good hotel with large space
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent customer service
i forgot my passport, cards, and some cash in the safe of my room when i checked out. i realized it 4 hours later at the train station. i called the hotel and the lost and found department sent two people to retrieve these items and even offered to send it to the train station so that i could take the train. i decided to leave items in their office until i come back. two weeks later i come back and get these items without any problem. really appreciate the excellent service of the hotel!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Serviced my business needs just fine.
Well kept property maintaining a good standard of cleanliness. I've stayed at several Crowne Plaza's in China, and the cleanliness/maintenance can vary considerably. If you English is your language of travel, you'll find other brands will be able to service you better. If you have made efforts to speak some Chines, you'll be just fine. Hotel is next to a mid-range shopping mall, with some dining options and a grocery store in the basement. If you're in search of a pub or lounge after a long-day of work, you won't find much around here.
Stayed 7 nights in Jul 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in May 2019