Fairmont Beijing

5.0 star property
Art Deco Beijing hotel in Downtown Beijing with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fairmont Beijing

Exterior
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is AU$190
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
No.8 Yong An Dong Li, Jian Guo Men Wai, Beijing, Beijing, 100022
  • Silk Street Market
    11 min walk
  • China World Trade Center
    2 min drive
  • Beijing China Central Place
    4 min drive
  • Beijing (PEK-Capital Intl.)
    45 min drive

Room options

Fairmont Gold Junior Suite Hollywood Twin - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Pillow menu
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Fairmont Gold Junior Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Fairmont Gold Room - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Hollywood)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Grand Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 125 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Fairmont Gold Signature Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Hollywood Twin - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Signature Suite Hollywood Twin - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 211 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite - Free Fairmont Gold Lounge Benefits

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillow menu
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Beijing

A luxury stay in the heart of Beijing awaits you at Fairmont Beijing. You'll be 3.6 km (2.3 mi) from Wangfujing Street and 5.2 km (3.3 mi) from Tiananmen. Highlights at this Art Deco hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing day at Willow Stream Spa can include massages, body scrubs and facials along with aromatherapy and hydrotherapy. The restaurant, Lunar 8, serves Chinese cuisine and is open for breakfast, lunch and dinner. Lobby Lounge Bar is the hotel's own lobby lounge. Enjoy the indoor swimming pool, gym and sauna as well as access to bike hire. 1507 square feet (140 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Downtown Beijing hotel include Temple of Heaven and Forbidden City.

What's nearby

  • Wangfujing Street - 4 min drive
  • Temple of Heaven - 5 min drive
  • Tiananmen Square - 5 min drive
  • Tiananmen - 5 min drive
  • Forbidden City - 6 min drive

Getting around

  • Beijing East Station - 5 min drive
  • Yong'anli Station - 6 min walk
  • Beijing (PEK-Capital Intl.) - 45 min drive

Restaurants

  • ‪C.L.V. Cafe塞拉维咖啡 - ‬3 min walk
  • ‪八喜为 - ‬3 min walk
  • ‪走西口 - ‬2 min walk
  • ‪Bar3000酒吧 - ‬7 min walk
  • ‪心仪咖啡 - ‬3 min walk

About this property

Fairmont Beijing

Art Deco Beijing hotel in Downtown Beijing with 2 restaurants
Fairmont Beijing offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes a conference centre. A sauna, spa services, and multilingual staff are also featured at the luxury Fairmont Beijing. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Art Deco Beijing hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 23 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Fairmont Beijing offers 222 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. A pillow menu is available. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Beijing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Willow Stream Spa has 12 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (CNY 144 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 228 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Bar
  • Lunar 8
  • The Cut

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (1,507 square foot of space)

Outdoors

  • Garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 October to 15 October:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Beijing

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 228 for children
  • Airport shuttle fee: CNY 700 per vehicle (one way)
  • Self-parking fee: CNY 144 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Beijing Fairmont
Beijing Fairmont Hotel
Fairmont Beijing
Fairmont Beijing Hotel
Fairmont Hotel Beijing
Hotel Fairmont Beijing
Fairmont Beijing Hotel Beijing
Fairmont Beijing Hotel
Fairmont Beijing Beijing
Fairmont Beijing Hotel Beijing

Frequently asked questions

What is the cancellation policy at Fairmont Beijing?

Fairmont Beijing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Beijing?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Beijing on 25 Nov 2024 start from AU$189.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Beijing?

Yep, Fairmont Beijing has a self car park for CNY 144 per day.

Is there a spa on site at Fairmont Beijing?

Yep, Willow Stream Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Fairmont Beijing have a pool?

Fairmont Beijing has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Fairmont Beijing?

Fairmont Beijing features a full-service spa, a health club and an indoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Fairmont Beijing a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Fairmont Beijing.

Does Fairmont Beijing serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Beijing?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fairmont Beijing?

Yep, you can grab a meal at Fairmont Beijing's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Fairmont Beijing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Beijing?

No, pets and service animals are not allowed.

Fairmont Beijing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 359 reviews" "
Rating 8 - Good. 96 out of 359 reviews" "
Rating 6 - Okay. 23 out of 359 reviews" "
Rating 4 - Poor. 8 out of 359 reviews" "
Rating 2 - Terrible. 9 out of 359 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lynda

Travelled with family
The room we stayed in was a bit dusty and smelled of smoke.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zaynab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goof
Stayed 7 nights in Jul 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Sheila, Cambridge

Business traveller, Travelled with partner
Liked: Cleanliness
The hotel is very convenient for a one-night stay and relatively close to Beijing international airport. The entrance foyer is attractive and the room and bath were well designed. The bed was exceptionally comfortable and breakfast was above average. However, the place seemed run down and poorly maintained: older carpeting, bedside light didn't work, no body lotion, very slow hot water. Also, slightly more English competence would be helpful for international guests.
Stayed 1 night in Jun 2024

10/10 Excellent

zuwei, Sevenoaks

Stayed 1 night in Jun 2024

10/10 Excellent

Lili

Travelled with family and small children, Travelled with group
Liked: Amenities
I love this hotel, this is second we stayed there when I visited Beijing. I will still choose it when I go next time. It is in good location, stuff are nice, room it is awesome, I loved it!
Stayed 4 nights in Jun 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff members. Good experience!
Stayed 3 nights in May 2024

6/10 Okay

Michael

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Erm. This was unlike any other Fairmonts I've stayed at elsewhere around the world. The hard product is solid. The rooms are large and well-equipped. The gym is excellent and I even checked out the pool. Large bathroom was great. The soft product was sort of how I imagined hotels in North Korea are like. Stern, cold, minimal. Each staff member we saw felt like they were there more to monitor us and our movements than to provide welcoming, warm service. No smiles. One-word check-in. Frigid. Beijing hotels are subject to an absurd regulation that the aircon temperature can't be set lower than 26 degrees in summer - so every where here is hot - rooms, gym, etc. Not great. We weren't asked for a card/deposit when we checked in so had to pay on demand for room service. Not exactly Fairmont standard. Minimal toiletries in the bathroom and nothing for the bath itself, which was a shame as it was a great bathroom. Gym/spa staff were good - after barking at you for your room number each time you enter. Using the nice pool was a bit weird. I was the only person in the pool one day and the attendant stood staring at me the whole time. Big brother was real. Location was good. Easy to get Didi taxis/cars whenever you need them. I don't know if the central Fairmont brand has ever had any hands-on involvement in this property, but it didn't feel that way. I recommend they do so soon, or they may as well take their name off it completely.
Stayed 2 nights in Jun 2024

10/10 Excellent

DAVID ELIAS RINCON

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, service and comfort
Stayed 3 nights in May 2024

6/10 Okay

Stephanie

Business traveller
Disliked: Staff & service
Average experience. The room was fine but I was a bit disappointed at the service, which I would have expected to be better for a property of this type.
Stayed 4 nights in May 2024

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious luxury
The stay at Fairmont Beijing exceeded our expectations. The room was really big (over 40 sqm) with a super king size bed, massive windows, a sofa bed, armchair, coffee table, a great massage chair, a working table and 2 extra chairs. We had a coffee machine and a kettle with plenty of Voss water, abundantly replenished daily. The bathroom was massive, with a bathtub, shower room with 3 settings and two sinks. The toilet seat had seat heating and cleaning functions. Plus there was a dressing room with plenty of storage and a safe. We absolutely loved the room and the service we received at Fairmont Beijing. Top notch!
Stayed 4 nights in May 2024

10/10 Excellent

Yi-Hua, Pasadena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 6 nights in Apr 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and facilitators were extremely good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sebastien

Stayed 5 nights in Jan 2024

8/10 Good

edelwina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They said that their room is non smoking but it smells someone smoke in the room abd saw a cifarette bud in the toilet.
Stayed 3 nights in Nov 2023

8/10 Good

Frankie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning arrangement needs to be improved further.
Stayed 4 nights in Nov 2023

4/10 Poor

Yong

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was an amazing experience, thank you to all the staff!
Stayed 2 nights in Oct 2023

10/10 Excellent

Xiao Wen

Stayed 4 nights in Jul 2023

10/10 Excellent

Xiao Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Fairmont and the staff were helpful and extremely kind--especially front desk at check-in! I switched hotels day-of after a mix-up at the last one, and they were very understanding and thoughtful--they also upgraded me to a slightly better room! The service was quick, the room was clean, and everyone was very respectful. One of my best experiences ever--I ended up staying an extra night!
Stayed 1 night in Jul 2023

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are exceptional. Always wanting to help. Ping who works front lobby was invaluable. Fairmont is my go to place in Beijing. First rate hotel. I have never been disappointed here. Rather they keep surprising me with how helpful and reliable they are. Would recommend.
Stayed 1 night in Jul 2023

4/10 Poor

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front office night staff is rude and unprofessional. Security staff are also rude. Not one person will greet you in the morning while walking through the lobby. Could be one of the best hotels in Beijing if the staff are properly trained.
Stayed 3 nights in May 2023

6/10 Okay

HANNA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
This hotel is very clean and updated. We had a very comfortable 4-day stay!
Stayed 4 nights in Apr 2023