Renaissance Beijing Capital Hotel

4.5 star property
Luxury hotel connected to a shopping centre in Beijing with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Beijing Capital Hotel

Lobby
42-inch flat-screen TV with cable channels, TV, iPod dock
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
City view from property
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Bar
  • Housekeeping
  • Gym
The price is AU$202
includes taxes & fees
28 Dec - 29 Dec

Explore the area

Map
61 Dongsanhuan Middle Road, Beijing, Beijing, 100022
  • China World Trade Center
    3 min drive
  • Silk Street Market
    4 min drive
  • CCTV Headquarters
    4 min drive
  • Beijing (PEK-Capital Intl.)
    48 min drive

Room options

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Grand)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Beijing

Renaissance Beijing Capital Hotel places you in the heart of Beijing, connected to a shopping centre and 1.7 km (1.1 mi) from Today Art Museum. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, BLD, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym, sauna and pool loungers. 25919 square feet (2408 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Chaoyang hotel include Temple of Heaven and Wangfujing Street.

What's nearby

  • Temple of Heaven - 5 min drive
  • Wangfujing Street - 6 min drive
  • Tiananmen Square - 6 min drive
  • Sanlitun Road - 6 min drive
  • Forbidden City - 7 min drive

Getting around

  • Beijing East Station - 5 min drive
  • Shuangjing Station - 6 min walk
  • Beijing (PEK-Capital Intl.) - 48 min drive

Restaurants

  • ‪棒约翰比萨 - ‬7 min walk
  • ‪意餐 - ‬1 min walk
  • ‪金汤匙泰国餐厅 - ‬6 min walk
  • ‪拉祜红韵 - ‬5 min walk
  • ‪火玲珑重庆火锅 - ‬15 min walk

About this property

Renaissance Beijing Capital Hotel

Luxury hotel connected to a shopping centre in Beijing with 3 restaurants
Renaissance Beijing Capital Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 25919 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Renaissance Beijing Capital Hotel. Limited free parking is available on a first-come, first-served basis.

This Art Deco Beijing hotel is smoke free.

  • 1 building
  • 522 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 2 bars or lounges
  • 25919 sq ft of conference space
  • 2408 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Renaissance Beijing Capital Hotel offers 522 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and hairdryers.

This Beijing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 227 for adults and CNY 133.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • BLD
  • Fratelli Fresh
  • Fratelli Fresh Gourmet
  • The Garden

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (25,919 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from April 11 2024 to December 31 2024 (dates subject to change):
  • Spa
  • Spa/Beauty services
The property will be renovating from 1 December 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Beijing Capital Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 227 for adults and from CNY 133.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and Alipay. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Beijing Capital Renaissance Hotel
Beijing Renaissance Capital Hotel
Capital Beijing Hotel
Capital Hotel Beijing
Hotel Beijing Capital
Hotel Capital Beijing
Renaissance Beijing Capital
Renaissance Beijing Capital Hotel
Renaissance Beijing Hotel
Renaissance Capital Beijing
Renaissance Marriott Beijing Capital Hotel
Renaissance Marriott Capital Hotel
Renaissance Marriott Beijing Capital
Renaissance Marriott Capital
Renaissance Capital Hotel
Renaissance by Marriott Beijing Capital Hotel
Renaissance Beijing Capital
Renaissance Beijing Capital Hotel Hotel
Renaissance Beijing Capital Hotel Beijing
Renaissance Beijing Capital Hotel Hotel Beijing

Frequently asked questions

What is the cancellation policy at Renaissance Beijing Capital Hotel?

Renaissance Beijing Capital Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Beijing Capital Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Renaissance Beijing Capital Hotel on 28 Dec 2024 start from AU$202.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Beijing Capital Hotel?

Yep, Renaissance Beijing Capital Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Renaissance Beijing Capital Hotel?

Yep, there is an onsite spa at Renaissance Beijing Capital Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments. The Spa/Beauty services will be unavailable from April 11 2024 to December 31 2024 (dates subject to change).

Does Renaissance Beijing Capital Hotel have a pool?

Renaissance Beijing Capital Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Renaissance Beijing Capital Hotel?

Renaissance Beijing Capital Hotel features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Renaissance Beijing Capital Hotel a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Renaissance Beijing Capital Hotel.

Is Renaissance Beijing Capital Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Renaissance Beijing Capital Hotel is a hit with families.

Are there hot tubs in the rooms at Renaissance Beijing Capital Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Renaissance Beijing Capital Hotel serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Renaissance Beijing Capital Hotel?

No, Renaissance Beijing Capital Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Beijing Capital Hotel?

Yep, you can grab a meal at Renaissance Beijing Capital Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Renaissance Beijing Capital Hotel?

Check-in begins at 2:00 PM. Check-out time is 2 PM.

Are pets allowed at Renaissance Beijing Capital Hotel?

No, pets and service animals are not allowed.

Renaissance Beijing Capital Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 323 reviews" "
Rating 8 - Good. 97 out of 323 reviews" "
Rating 6 - Okay. 23 out of 323 reviews" "
Rating 4 - Poor. 9 out of 323 reviews" "
Rating 2 - Terrible. 7 out of 323 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Langyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean sheets and bed. Large rooms. Close to subway station and shopping areas. Very polite and helpful stuff.
Stayed 20 nights in Aug 2024

8/10 Good

JANSEN NS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and Quality
Executive floor, facing south is very noisy due to their window was not properly fix with sound proof. Manage to change to west which is better. Couple of times without refilling hair conditional and all tissues. Breakfast is getting worse by days, as they refry the bacons and sausages.
Stayed 8 nights in Aug 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really enjoyable stay at this hotel. The breakfast was a highlight, with plenty of options and some especially refreshing fresh juices. The views from the room were lovely, adding a nice touch to the overall experience. The staff were friendly and always ready to help, which made me feel welcome. The hotel was also very clean, which made my stay even more comfortable. Overall, it was a great experience, and I’d be happy to stay here again!
Stayed 1 night in May 2024

10/10 Excellent

Kongpob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Kongpob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near a shopping mall, with the subway in a walkable distance. The rooms are spacious and impeccably clean. The staff are friendly and attentive, with a few members speaking English, yet all making a genuine effort to provide excellent service. The breakfast menu remains quite the same each day.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yong, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Jun 2024

10/10 Excellent

Yong, San Jose

Stayed 3 nights in Jun 2024

10/10 Excellent

ALLAN, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were great. Cleaners, laundry, lobby, taxi management, check in. The room was rather dated with a very complex ighting system. Cleaner challenge for all the surfaces but they did really well.
Stayed 3 nights in Apr 2024

8/10 Good

Faye, Arcadia

Stayed 3 nights in Apr 2024

6/10 Okay

MARIA, miami

Travelled with family
The hotel is ok, the “suite” is a regular room, the hotel charged for the extra bed, eventhough we indicated that we were 3 adult guest, maybe the lady at the front desk thought that we could sleep together in the king bed. The extra bed was horrible. Most of the staff at the restaurant didn’t speak english, there were not too many foreigners. The Club lounge was ok, but the western food had no variety, cold cuts, cheese, salad, fruits. The chinese food was great though. The buffet breakfast was excellent but the coffee was too strong and bitter for an americano. Great location
Stayed 5 nights in Apr 2024

4/10 Poor

Greg

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Don’t use the facilities. This isn’t Marriott!
Hotel is nice overall, with large rooms and comfy beds. The club lounge is ok, a little tired, and quite basic in offering. What lets the hotel down is the pool area. It’s dirty, obviously nit maintained and at the time of our visit (4:30pm on a Saturday), very untidy, facilities not working and general ‘we don’t care’ attitude by the staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Lynda

Liked: Staff & service
5/10
Booked club room but stayed in standard room on Level 9. Hotel looks so outdated! I originally booked Renaissance Wangfujing but erroneously changed to Renaissance Capital! No special amenities in room; WC don’t flush well; shower drainage was slow, etc.
Stayed 5 nights in Feb 2024

10/10 Excellent

svetlana, new orleans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 7-night stay was very enjoyable and relaxing. The staff is exceptionally helpful, ensuring a comfortable visit. The breakfast offers a wide variety of food--something we enjoyed every morning. It was also easy to get around as the hotel is conveniently located within a short distance to a subway station and a 35-minute drive to the Beijing Capital Airport. The only disappointment was that the spa was not open during our stay. We would definitely stay there again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Yong, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at the very convenient location where you can get access to shopping centers and popular site seeing places like CCTV building and Ding Zun tower.
Stayed 10 nights in Dec 2023

10/10 Excellent

Yaoyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Daxin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It’s disappointing that there is cooling in the hotel room. The aircon is centrally controlled and couldn’t be turn off even from the hotel room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bartosz

Stayed 1 night in Jun 2023

10/10 Excellent

FEI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Shuo

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Andrew, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
This is the designated hotel that I stay when I travel to Beijing for business and pleasure. Rooms in Club floors are more comfortable than ordinary ones. You can also enjoy of using lounge for afternoon tea, breakfast and happy hour entertainment. Great place to stay.
Stayed 2 nights in Jul 2023

4/10 Poor

Han

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to change rooms twice before eventually giving up and settling with the 3rd room, because of the reek of cigarette smoke in the rooms. Hard to believe they are supposed to be non-smoke rooms. However, the staff was super nice and helpful, not only carried my luggage to the floor after seeing me having trouble with the big backpack but also went back and forth between the rooms and front desk, saving me time and trouble. Greatly appreciated.

8/10 Good

Frederick

Stayed 4 nights in May 2023

8/10 Good

Yi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice to stay for business travel
The hotel receptionist Fiona is a hero. She helped me to find my China phone left in a taxi. Without her help, my business travel in China would have much trouble. The hotel also provided plenty of choice in breakfast, which I rated the best among other hotels I ever stayed in Beijing.
Stayed 2 nights in Oct 2021

8/10 Good

Hans Joachim

Business traveller
Liked: Cleanliness, room comfort
Room for improvement
I’ve had a few days in the Renaissance Beijing Capital Hotel, which gave me some impressions. Some were good some were not that good. Certainly, their staff made the good impression to me, as each one of them will walk the extra mile to make your stay comfortable. However, the hotel isn’t the newest and so you can see that on the interior throughout the hotel. Damaged items with a poor repair and not well-maintained hotel, give a poor impression throughout the entire hotel. I would rate the hotel as a 3.5-star hotel and not a 5-star hotel. The only 5-star experience is the service, some of the staff is providing to their guests. My room (2413) was spacious and clean, but would require some make-over or remodeling. Hotel Internet speed is terrible slow... As I would have club lounge access, the breakfast was due to a local holiday in the main breakfast restaurant / café. At 08:40am all the staff was busy with keeping up with the massive number of guests. But still items were not refilled nor available, as No water or terrible tasteless coffee. Which got relaced by a very attending servant “Sam”, who did his best to make me feel comfortable. In all over the hotel breakfast isn’t recommendable, as already mentioned. Consumed items are not refilled for approx. 45min, the all over picture doesn’t give you a relaxing impression to enjoy your breakfast.
Stayed 3 nights in Sep 2021