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Grand Hills Hotel & Spa

5.0 star property
Luxury hotel with 4 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hills Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Business centre
Interior entrance
Meeting facility
Indoor pool, outdoor pool, pool loungers

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Charkieh Main Road, Broumana, Matn, 1204
  • Souk Zalka
    11 min drive
  • Le Mall Sin El Fil
    13 min drive
  • ABC Dbayeh
    14 min drive
  • Beirut (BEY-Rafic Hariri Intl.)
    40 min drive

Room options

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About the area

Broumana

A luxury stay in Broumana awaits you at Grand Hills Hotel & Spa. You'll be 9.1 km (5.7 mi) from Waves Aqua Park and 12.1 km (7.5 mi) from Souk Zalka. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Grand Hills Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the mud bath and sauna. The restaurant, Pool Cafe, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is available. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Broumana hotel include CityMall and Cilicia Museum.

What's nearby

  • Souk Zalka - 11 min drive
  • City Center Beirut - 14 min drive
  • Zaitunay Bay - 16 min drive
  • Hamra Street - 17 min drive
  • Jeita Grotto - 22 min drive

Getting around

  • Beirut (BEY-Rafic Hariri Intl.) - 40 min drive

Restaurants

  • ‪Mounir Restaurant - ‬2 min drive
  • ‪Moods Pub - ‬7 min walk
  • ‪Le Gargotier - ‬10 min walk
  • ‪فروج الاشقر Farrouj El Achkar - ‬4 min walk
  • ‪Bonavida - ‬20 min walk

About this property

Grand Hills Hotel & Spa

Luxury hotel with 4 restaurants and full-service spa
Grand Hills Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A health club, a sauna, and spa services are also featured at the luxury Grand Hills Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Broumana hotel is smoke free.

  • 164 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2001
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hills Hotel & Spa offers 164 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Grand Hills Spa has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 13.30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 33 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Pool Cafe

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hills Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33 per person
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Valet parking fee: USD 13.3 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hills Broumana
Grand Hills Hotel
Grand Hills Hotel Broumana
Hotel Grand Hills
Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana

Frequently asked questions

Is parking available at Grand Hills Hotel & Spa?

Yep, Grand Hills Hotel & Spa has valet parking for USD 13.3 per night.

Is there a spa on site at Grand Hills Hotel & Spa?

Yep, Grand Hills Spa is available for guests. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Grand Hills Hotel & Spa have a pool?

Grand Hills Hotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hills Hotel & Spa?

Grand Hills Hotel & Spa features a full-service spa, a health club and an outdoor pool.

What makes Grand Hills Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Grand Hills Hotel & Spa.

Is Grand Hills Hotel & Spa family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Grand Hills Hotel & Spa is a hit with families.

Does Grand Hills Hotel & Spa serve breakfast?

Yep, buffet breakfast is available daily.

Is there a free airport shuttle available at Grand Hills Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hills Hotel & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hills Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hills Hotel & Spa?

No, pets and service animals are not allowed.

Grand Hills Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Saseen, New Jersey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2019

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Amenities
16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort as a whole is just amazing, the staff were very supportive
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property, but it has shortage of staff, the food at cafeteria is so bad.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location and friendly receptionists. The bag guy did not bring our bags to the room and after 20 minutes twe went ourselves and got them
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Wed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
frustration
Unfortunately ,the hotel did not provide me ted room mountain view .
Stayed 4 nights in Aug 2019

6/10 Okay

Abeer

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Wed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping was awful. Towels torn . Maintenance not existing . Cleanliness below standard
Stayed 2 nights in Aug 2019

6/10 Okay

Yasser, Bakersfield ca

Travelled with family and small children
Liked: Staff & service, amenities
Locations Luxury ,big and swimming pool in great location
Stayed 8 nights in Jul 2019

8/10 Good

STS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever you raise a complaint the management tske it seriously and try to address it
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
Stayed 14 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
Stayed 3 nights in Jul 2019

10/10 Excellent

hamida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
The view amazing from the room and the hotel located in prime location very recommended
Stayed 1 night in Jul 2019

6/10 Okay

FadiChaccour, Lebanon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee) Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019