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Xanadu Resort Hotel - High Class

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xanadu Resort Hotel - High Class

Indoor pool, 3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Indoor spa tub
7 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Aerial view
Private beach, beach cabanas, sun-loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
  • Room service
  • On private beach
The price is AU$240
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Belek Turizm Merkezi Acisu Mevkii PK 49, Serik, Antalya
  • Gloria Golf Club
    7 min drive
  • Belek Beach Park
    8 min drive
  • Xanadu Hotel Rosebud Irish Bar
    1 min walk
  • Antalya (AYT-Antalya Intl.)
    47 min drive

Room options

View all photos for Bungalow Family Room (1 Bathroom)

Bungalow Family Room (1 Bathroom)

Bungalow Family Room (1 Bathroom)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Pillow menu
  • 45 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Garden View

Free minibar, in-room safe, free cots/infant beds, free WiFi

Standard Room, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Sea View

Free minibar, in-room safe, free cots/infant beds, free WiFi

Junior Suite, 1 Double Bed with Sofa bed, Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Sea View (Single Use)

Free minibar, in-room safe, free cots/infant beds, free WiFi

Standard Room, Sea View (Single Use)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Pillow menu
Private bathroom
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Room, Sea View

Free minibar, in-room safe, free cots/infant beds, free WiFi

Standard Room, Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Pillow menu
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Presidential Villa, 3 Bedrooms

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private hot tub
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Standard Bungalow

Free minibar, in-room safe, free cots/infant beds, free WiFi

Standard Bungalow

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Garden View (Single Use)

Free minibar, in-room safe, free cots/infant beds, free WiFi

Standard Room, Garden View (Single Use)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Pillow menu
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite, Garden View

Free minibar, in-room safe, free cots/infant beds, free WiFi

Junior Suite, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Bungalow (Single Use)

Free minibar, in-room safe, free cots/infant beds, free WiFi

Standard Bungalow (Single Use)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Pillow menu
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

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About the area

Serik

A luxury stay in Serik awaits you at Xanadu Resort Hotel - High Class. You'll be 2.7 km (1.7 mi) from Gloria Golf Club and 4.9 km (3 mi) from Belek Beach Park. Highlights at this all-inclusive hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Shang-Du can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The buffet restaurant, Ipek Yolu, is open for breakfast, lunch and dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and free water park. Additionally, you'll find an indoor swimming pool, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Belek hotel include Asklepion Spa & Thalasso and Belek Mosque.

What's nearby

  • Gloria Golf Club - 7 min drive
  • Belek Beach Park - 8 min drive
  • Montgomerie Golf Course - 13 min drive
  • The Land of Legends - 15 min drive
  • Lykia Links Antalya - 34 min drive

Getting around

  • Antalya (AYT-Antalya Intl.) - 47 min drive

Restaurants

  • ā€ŖRoute - ā€¬15 min walk
  • ā€ŖLe Jardin Au Printemps - ā€¬17 min walk
  • ā€ŖBoğazkent Balık Evi - ā€¬7 min drive
  • ā€ŖXanadu Bar - ā€¬2 min walk
  • ā€ŖPescado - ā€¬15 min walk

About this property

Xanadu Resort Hotel - High Class

Luxury hotel on the beach, with 3 outdoor pools
Xanadu Resort Hotel - High Class is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Xanadu Resort Hotel - High Class, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Serik hotel.

  • 421 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • 11970 sq ft of conference space
  • 1112 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Xanadu Resort Hotel - High Class offers 421 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies. A pillow menu is available. Satellite televisions are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Serik hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Shang-Du has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Travelife ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balik
  • Dragon
  • Ipek Yolu
  • La Cascade
  • Rosebud

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 11,970 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On a river
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 April:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 1991-5225

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Xanadu Resort Hotel Belek
Xanadu All Inclusive Belek
Xanadu Belek
Xanadu Hotel Belek
Xanadu Resort Hotel Belek, Turkey - Antalya Province
Xanadu Resort Hotel All Inclusive Belek
Xanadu Resort Hotel All Inclusive
Xanadu All Inclusive
Xanadu Resort Hotel Inclusive

Frequently asked questions

What is the cancellation policy at Xanadu Resort Hotel - High Class?

Xanadu Resort Hotel - High Class offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Xanadu Resort Hotel - High Class?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Xanadu Resort Hotel - High Class on 3 Jan 2025 start from AU$239.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Xanadu Resort Hotel - High Class?

Yep, Xanadu Resort Hotel - High Class has a free self car park.

Are there any beaches close to Xanadu Resort Hotel - High Class?

The closest beach to Xanadu Resort Hotel - High Class is Side West Beach (16.1 km).

Is there a spa on site at Xanadu Resort Hotel - High Class?

Yep, Shang-Du is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Xanadu Resort Hotel - High Class have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Xanadu Resort Hotel - High Class have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Xanadu Resort Hotel - High Class?

Xanadu Resort Hotel - High Class features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Xanadu Resort Hotel - High Class a romantic place to stay?

A hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Xanadu Resort Hotel - High Class.

Is Xanadu Resort Hotel - High Class family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Xanadu Resort Hotel - High Class is a hit with families.

Does Xanadu Resort Hotel - High Class serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Xanadu Resort Hotel - High Class?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Xanadu Resort Hotel - High Class?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from November 1 until April 15.

What time are check-in & check-out at Xanadu Resort Hotel - High Class?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Xanadu Resort Hotel - High Class?

No, pets are not allowed.

Is there a golf course on site at Xanadu Resort Hotel - High Class?

There is a golf course next to Xanadu Resort Hotel - High Class.

Xanadu Resort Hotel - High Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 235 reviews" "
Rating 8 - Good. 35 out of 235 reviews" "
Rating 6 - Okay. 14 out of 235 reviews" "
Rating 4 - Poor. 7 out of 235 reviews" "
Rating 2 - Terrible. 10 out of 235 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mohsen, Alexandria

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Hot room AC poor quality tv remote doesn't work..room very small
Stayed 2 nights in Jul 2024

6/10 Okay

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Space, all green, well maintained
Stayed 5 nights in Oct 2023

6/10 Okay

Dr.Reem

Business traveller
Disliked: Staff & service
Resort is old, no USB in the room, staff are moody
Stayed 1 night in Sep 2023

2/10 Terrible

Ruslan

Disliked: Staff & service

2/10 Terrible

Acelya

Stayed 2 nights in Aug 2023

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Glenn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff where so rude especially the reception area. Never again would I step foot in the place even if it was free
Stayed 8 nights in May 2023

10/10 Excellent

Srividhya

Travelled with family and small children
It was great
Stayed 1 night in Mar 2023

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ladies tr
Amazing
Stayed 2 nights in Mar 2023

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
We had amazing time, the hotel was lovely, the food drink and staff were fantastic. We were treated like VIP the whole time. There is no negatives to give them. Just to say Thank you
Stayed 2 nights in Mar 2023

10/10 Excellent

ghassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facility is very nice, the service is good, very hard to find abed around the pool
Stayed 2 nights in Aug 2022

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

RAWAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always, i love this property
Stayed 2 nights in Jul 2022

4/10 Poor

Teddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Overrated Hotel/ Dont Go!!
This Hotel is overrated, at first Belek region is not recommended, don't fall in Google review, it is a region for oldery people having their vacation, at second, the hotel is very old, rooms are heavily used, toiletries are super bad and smell bad, cleanness of the room is below average, AC sound is like a motorcycle engine, pool is nice, beach is nice and clean, service stuff are nice and good, food buffer is horrible, no taste, we found a living bug in the salad, no taste in the food, overall just DONT go to this hotel and dont fall for the fake rating of this hotel
Stayed 4 nights in Jul 2022

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly and helpful Room is spacious and clean Tv needs more channels for english movie or channel
Stayed 4 nights in Jun 2022

10/10 Excellent

Guzal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort customer service is outstanding loved every second
Stayed 4 nights in May 2022

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 9 nights in Apr 2022

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff. Some activities were not available to guests.
Stayed 7 nights in Apr 2022

10/10 Excellent

Akiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect! The facilities for children were gorgeous, the events organised by the hotel were all so good and enjoyable, the staff were so attentive, friendly and professional. It was sometimes difficult to communicate in English, but the whole experience exceeded that inconvenience. Really appreciate all the staff!
Stayed 3 nights in Dec 2021

2/10 Terrible

Guljahan

Stayed 4 nights in Oct 2021

2/10 Terrible

mohamad

Stayed 1 night in Sep 2021

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

10/10 Excellent

Ebtisam

Stayed 2 nights in Aug 2021

8/10 Good

Rawand

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean resort
The staff is very friendly they always try to help you, specially guest relation department ( Diana Sadykova )she did her best, they give us two free private airport transfer free room upgrade and late checkout as promised. i have some notes on the hotels overall, the snack services for ex. at Xanadu bar and at the beach bar is not good as other same level resorts I have been before, they do not give you the menu when they welcoming you they do not arrange the tables as a serviced place it looks like a regular 5 star hotel, they should improve this point and give more snacks and dining options.
Stayed 6 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff was not welcoming at all, they were not able to book us for any alacarte restaurant in the hotel within our 4 days stay, foot options and taste on lunch were terrible!!! No alcohol provided in the mini bar unlike other luxury hotels, lunch and dinner window is very short! If you didnā€™t eat during the given time you will starve no option is given as well for room service even for an extra chargeā€¦ the only good thing that I enjoyed was the activities provided by the animation teamā€¦ Iā€™ve been to many luxury hotels and this was nothing near luxury very disappointing and not worth the money that I could have used for other hotelsā€¦
Stayed 3 nights in Jun 2021