2/10 Terrible
dominique
9 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dirty and in desperate need of repair. There is nobody to greet guests at the reception desk. After a long wait, someone comes out without a name tag or a uniform.
The room. The bathroom has only 2 bath towels. The light is so dim I couldn't apply my makeup there. The room has only 2 bedside lamps and no overhead light which makes the room dark when there is no sun streaming through the window, like a rainy day.
The sheets on the bed had coffee stains and blood stains.
The restaurant: the menu is an is plastified. All the items are junk food or had meat and dairy. No vegetable dishes and NO vegan options. There was NO food for me as a vegan. I had to tell them what I wanted and they brought me 1/2 cup greasy refried beans that made me sick. A few strips of raw onion and 3 strips of green bell pepper. That was my dinner.
Breakfast is no better. The coffee was decent but no plant-based milk. Just regular milk.
The staff looked sad, bored, and didn't want to be there. Nobody was smiling or friendly.
The guy who was supposed to help with tourist tours and activities, set a table that looked temporary. He was in a corner and had 1 chair. No chair for the customer.
The lobby had uncomfortable small couches, nothing to look at and not place for guests to sit or hang out.
This was so awful. I checked out after 1 night. There is nothing good about this hotel.
dominique
Stayed 7 nights in Jan 2025