See all properties
Save

Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel

3.0 star property
Waco hotel in Bellmead with 24-hour fitness centre and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel

Lobby
Breakfast and dinner served
Indoor pool
Suite, 1 King Bed, Jetted Tub (Additional Living Area)
Fireplace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • Hot tub
The price is AU$146
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
1801 Development Boulevard, Waco, TX, 76705
  • McLane Stadium
    7 min drive
  • IHOP
    6 min walk
  • Waco Transit Center
    9 min drive
  • Waco, TX (ACT-Waco Regional)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Additional Living Area)

Suite, 1 King Bed, Jetted Tub (Additional Living Area)

Suite, 1 King Bed, Jetted Tub (Additional Living Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Jetted Tub (Mobility Tub)

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub, Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility Tub, Additional Living Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Living Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living and Dining Area)

Suite, Multiple Beds (Additional Living and Dining Area)

Suite, Multiple Beds (Additional Living and Dining Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Comfort Suites Waco North - Near University Area

Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1295)
The price is AU$155
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Comfort Suites Waco North - Near University Area

About the area

Waco

At Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel, you'll be 8.6 km (5.4 mi) from Magnolia Market at the Silos. Highlights at this hotel include a restaurant, an indoor swimming pool and in-room kitchenettes. .The restaurant, Kems Restaurant and Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and sauna. 2092 square feet (188 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 11 AM. There's also the convenience of free self parking. .In the area of this 3-property class Bellmead hotel, you'll find Baylor University.

What's nearby

  • Waco Convention Center - 7 min drive
  • Dr. Pepper Museum - 8 min drive
  • Magnolia Market at the Silos - 8 min drive
  • Baylor University - 8 min drive
  • Cameron Park Zoo - 9 min drive

Getting around

  • Waco, TX (ACT-Waco Regional) - 15 min drive

Restaurants

  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Friday's Seafood And More - ‬4 min drive
  • ‪El Conquistador Restaurant - ‬11 min walk
  • ‪Collin Street Bakery - ‬5 min drive

About this property

Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel

Waco hotel in Bellmead with 24-hour fitness centre and sauna
As a guest of Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2092 square feet (188 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel. Free self parking is available.

  • 1 building
  • 122 guestrooms or units
  • 5 levels
  • 2092 sq ft of conference space
  • 188 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel offers 122 accommodations with iPod docking stations and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and a hairdryer. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 11 AM on weekends; USD 7.75 to 13.75 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kems Restaurant and Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,092 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 AM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.75 to 13.75 per person
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses wind and solar energy, plus eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waco Northwest Bellmead
Holiday Inn Waco Northwest
Holiday Inn Waco Northwest Bellmead
Holiday Inn Hotel Waco Northwest
Holiday Inn Hotel Suites Waco Northwest
Holiday Inn Hotel Waco Northwest
Holiday Inn Waco Northwest
Hotel Holiday Inn Hotel & Suites Waco Northwest Waco
Waco Holiday Inn Hotel & Suites Waco Northwest Hotel
Hotel Holiday Inn Hotel & Suites Waco Northwest
Holiday Inn Hotel & Suites Waco Northwest Waco
Holiday Inn Hotel Suites Waco Northwest
Holiday Inn Hotel
Holiday Inn
Holiday Inn Waco Northwest
Holiday Inn Hotel Suites Waco Northwest
Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel Waco
Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel?

Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel on 25 Dec 2024 start from AU$146.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel?

Yep, Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel has a free self car park.

Does Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel have a pool?

Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel has an indoor pool.

Is Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel is a hit with families.

Does Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel serve breakfast?

Sure does, cooked-to-order breakfast is offered on weekdays from 6 AM to 10 AM and weekends between 6 AM and 11 AM.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel?

No, Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Hotel & Suites Waco Northwest, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Shawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The night shift desk worker, tried to sneak her friends into our room Saturday night the 14th, While we were occupying the room. Worker stated that we were a no show, But, we had checked in for two(2) nights on Friday the 13th. there are also several other holes in her story as well.... Not to happy with the situation!
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Stayed 5 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ddd
Rirjrr
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious.
Stayed 1 night in Aug 2024

8/10 Good

Russell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location 🏆
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Misti was absolutely the most pleasant person upon check in! Super friendly and so helpful!!
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was wonderful
Stayed 4 nights in Aug 2024

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muffle the AC
Two complaints: 1. When the AC turns on (which it does frequently to keep the room at the programmed temperature), it's so loud you have to adjust the sound on the TV to hear the dialogue. 2. We were disappointed there wasn't a free breakfast as part of the package. It's on us for not noticing this on the website. Lessoned learned for the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and everything was clean
Stayed 1 night in Aug 2024

6/10 Okay

Mary

I booked for the hot tub which was broken. The sauna was out of order
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and comfortable. People next to us were super loud. Fighting all night. Went to desk to let them know(both night) of the situation since it souded serious and they showed no concern. They made no attempt to call or go check on the person(s).
Stayed 2 nights in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was fine, except the air conditioner was extremely loud and difficult to control the temperature in the room. If it ran for a few minutes it was extremely cold in the room and once it shut off for more than a few min it became slightly stuffy in the air.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and super helpful. Room was clean and extremely nice. Will definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel; no complaints at all. Never heard another guest, beds and pillows were comfortable, and staff was friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
they upgraded us for free
Stayed 1 night in Aug 2024

10/10 Excellent

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024