Four Seasons Resort Marrakech

5.0 star property
Luxury Marrakech hotel in Hivernage with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Seasons Resort Marrakech

Fountain
Property entrance
Pavilion Patio Room King
Patio Suite with Private Pool
Garden Patio Room King | Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast available
  • Pool
  • Gym
The price is AU$950
includes taxes & fees
14 Jan - 15 Jan 2025

Explore the area

Map
1 Boulevard de la Menara, Marrakech, 40000
  • Menara Gardens
    1 min walk
  • Palais des Congrès
    11 min walk
  • Avenue Mohamed VI
    12 min walk
  • Marrakech (RAK-Menara)
    7 min drive

Room options

Room, 1 King Bed, Terrace, View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Premier Garden-View Terrace Room King

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Pavilion Patio Room King

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 50.0 sq m
  • Sleeps 3
  • 2 Single Beds

Room, Patio (Garden)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Garden Patio Room King

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, Patio (Pavilion)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Garden View Terrace Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 56 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, Terrace, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

Garden View Terrace Room King

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Upper Pavilion)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room (Upper Pavilion)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

Panoramic Two-Bedroom Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 206 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Premier Room, Terrace, Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Two Bedroom Villa with Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private pool
Air conditioning
Connecting rooms available
  • 160 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Premier Patio Suite with Private Pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Patio Suite with Private Pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 70 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Pool View Terrace Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Marrakech

A luxury stay in the heart of Marrakech awaits you at Four Seasons Resort Marrakech, a recipient of the prestigious Conde Nast Hot List award in 2012. Within steps you'll find Menara Gardens and Palais des Congrès within a 15-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at SPA can include massages, body wraps and body scrubs along with access to the mud bath and sauna. The restaurant, Solano, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy access to 4 hot tubs and 2 outdoor tennis courts along with a free kids' club and a gym. 10000 square feet (929 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free wired Internet in public areas, a Turkish bath/hammam and a sauna. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Hivernage hotel include Jemaa el-Fnaa and Majorelle Garden.

What's nearby

  • Menara Gardens - 1 min walk
  • Palais des Congrès - 11 min walk
  • Menara Mall - 20 min walk
  • Majorelle Garden - 5 min drive
  • Jemaa el-Fnaa - 6 min drive

Getting around

  • Marrakech Central Station - 19 min walk
  • Marrakech (RAK-Menara) - 7 min drive

Restaurants

  • ‪% Arabica - ‬6 min walk
  • ‪Buddha Bar Marrakech - ‬3 min drive
  • ‪Medley - ‬6 min walk
  • ‪Waffle Factory - ‬3 min walk
  • ‪Paul - ‬19 min walk

About this property

Four Seasons Resort Marrakech

Luxury Marrakech hotel in Hivernage with 3 restaurants
Four Seasons Resort Marrakech offers its guests a full-service spa, 2 outdoor swimming pools, and 4 hot tubs along with outdoor tennis courts and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Four Seasons Resort Marrakech. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 139 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Four Seasons Resort Marrakech offers 139 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 40-inch LED televisions come with premium satellite channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Marrakech hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

SPA has 15 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Four Seasons Resort Marrakech is listed in the 2012 Condé Nast Traveller Hot List.

Languages

Arabic, English, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MAD 350 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azzera
  • Inara
  • Solano

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 4 spa tubs
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Library
  • Playground
  • Pro golf lessons
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 350 per person
  • Airport shuttle fee: MAD 600 per vehicle (one way)
  • Rollaway bed fee: MAD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Seasons Marrakech
Four Seasons Resort Marrakech
4 Seasons Resort Marrakech
Four Seasons Resort Marrakech Hotel Marrakech
Four Seasons Resort Marrakech Hotel Marrakech
Four Seasons Resort Marrakech Hotel
Four Seasons Resort Marrakech Marrakech
Four Seasons Resort Marrakech Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Four Seasons Resort Marrakech?

Four Seasons Resort Marrakech offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Resort Marrakech?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Four Seasons Resort Marrakech on 14 Jan 2025 start from AU$934.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Resort Marrakech?

Yep, Four Seasons Resort Marrakech has a free self car park and free valet parking.

Is there a spa on site at Four Seasons Resort Marrakech?

Yep, SPA is available for guests. It has 4 hot tubs, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Four Seasons Resort Marrakech have a pool?

Four Seasons Resort Marrakech has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Four Seasons Resort Marrakech?

Four Seasons Resort Marrakech features 2 outdoor pools, 4 hot tubs and free pool cabanas. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Four Seasons Resort Marrakech a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Four Seasons Resort Marrakech.

Is Four Seasons Resort Marrakech family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Four Seasons Resort Marrakech is a hit with families.

Are there hot tubs in the rooms at Four Seasons Resort Marrakech?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Resort Marrakech serve breakfast?

Yep, buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Four Seasons Resort Marrakech?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Four Seasons Resort Marrakech?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Resort Marrakech?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Four Seasons Resort Marrakech?

There is a golf course next to Four Seasons Resort Marrakech.

Four Seasons Resort Marrakech Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 514 out of 599 reviews" "
Rating 8 - Good. 54 out of 599 reviews" "
Rating 6 - Okay. 19 out of 599 reviews" "
Rating 4 - Poor. 8 out of 599 reviews" "
Rating 2 - Terrible. 4 out of 599 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Izabella, Chicago

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best trip ever! The hotel was so beautiful and the food was delicious! Our room was extremely spacious and the staff went out of their way to accommodate our family. We can’t wait to come back!
Stayed 3 nights in Sep 2024

8/10 Good

Eliza, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kawai

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely pleasant experience. Highly recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

Khushraj

Stayed 7 nights in Aug 2024

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We where do pleased with the accommodations and the staff . So pleasant and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mersedeh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff, quiet pool and great location- near airport, medina and local shops
Stayed 5 nights in Aug 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff throughout the hotel, nothing was too much for them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Humma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and room and facility were beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Imran

Stayed 4 nights in Aug 2024

10/10 Excellent

Kali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful Four Seasons establishments we’ve stayed at. We tried all 3 restaurants and were really blown away by our server, Youssef, at Inara. -Very impressionable, kind, friendly and a wealth of knowledge! Amin at Azzera was most helpful with food suggestions, which was a refreshing way to end our day after lounging by the glorious pool with more fantastic staff! Quattro was an amazing exquisite dining experience. The food was beyond our wildest expectations and all the staff served us with pure excellence. We enjoyed their friendliness, expertise and professionalism! The sales representative in the resort store was as warm as ever! We just had to make a purchase with her! The gardens were beautiful, with the citrus trees and blossoming flowers. At night the central fountain added an extra touch of ambiance for our final dinner. Really stunning for a property located in the heart of the city. The fragrances at the entrance and throughout were simply delectable! The front desk staff and valets were awesome as they received us with first class service. Thank you Four Seasons Marrakech for another memorable experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like a lot of small details prepared by the hotel. Feel safe and very comfortable for the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sadaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff- super clean and great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Rafael M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Karina

Travelled with family
We had high expectations and felt welcome but service was a bit slow and more sterile
Stayed 2 nights in Jul 2024

10/10 Excellent

Yazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and amazing! Great service
Stayed 3 nights in Jul 2024

10/10 Excellent

Nagi

Travelled with group
Liked: Property conditions & facilities, room comfort
Superbe!
Superbe séjour à ce magnifique hôtel, au service extraordinaire… du jardinier au manager, en passant par les serveurs et les concierges, TOUS sont à vos petits soins. Les chambres sont belles et la propreté remarquable!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

6/10 Okay

umar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just lacks vegan options. Makes the vacation very restricted
Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Travelled with family
Not Four Seasons Service
After staying at many four seasons hotels throughout the world, this one was a disappointment. The service was simply poor. No welcome drink on arrival. Waited a long time to be checked in. I tried to book a dinner reservation on arrival and was told that it was not necessary for hotel guests but then when we went to dinner we were turned away and told to go to another restaurant. We had been told you could order from the poolside restaurant to your lounge chair by the pool. When we tried to do this we were told we were 5 people so we needed to go to the restaurant. We just wanted a snack white the kids swam. We all went to the poolside restaurant but when we arrived my daughters were told they needed to have a cover up because they had a towel. They only brought a robe to the pool. So they had to leave, return to the room get a coverup and come back. I pointed out to the waitress all the other patrons in bikinis and she said the problem was that my children were wet whereas they were dry. Told they had 24 hour concierge service and when I would call there was no answer. This was a very different experience than the four seasons hotels I have stayed with in the past.
Stayed 2 nights in Jul 2024

10/10 Excellent

Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Rilwan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, fantastic service and a great experience. They went above and beyond to make sure we enjoyed our stay.
Stayed 3 nights in Jul 2024