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Riverhouse Lodge

3.5 star property
Pet-friendly resort connected to the convention centre in Bend with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverhouse Lodge

Exterior
Breakfast, lunch, dinner served; American cuisine, al fresco dining
Exterior
Exterior
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
The price is AU$190
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
3075 N. Business 97, Bend, OR, 97703
  • Bend River Promenade
    2 min walk
  • Deschutes River
    2 min walk
  • River's Edge Golf Course
    3 min drive
  • Redmond, OR (RDM-Robert's Field)
    19 min drive

Room options

View all photos for Superior Room, Multiple Beds, View

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Room, Multiple Beds, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, River View (with Sofa Bed and Fire Pit)

Superior Room, Multiple Beds, River View (with Sofa Bed and Fire Pit)

Superior Room, Multiple Beds, River View (with Sofa Bed and Fire Pit)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, Multiple Beds, Fireplace, View

Premier Room, Multiple Beds, Fireplace

Premier Room, Multiple Beds, Fireplace, View

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom (with Sofa Bed and Fire Pit)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (with Sofa Bed and Fire Pit)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, Multiple Beds, Accessible, River View (with Sofa Bed ADA and Fireplace)

Premier Room, Multiple Beds, Accessible, River View (with Sofa Bed ADA and Fireplace)

Premier Room, Multiple Beds, Accessible, River View (with Sofa Bed ADA and Fireplace)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Fireplace, View

Premier Room, 2 Queen Beds, Fireplace | Room amenity

Premier Room, 2 Queen Beds, Fireplace, View

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, View

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, River View (with Fire Pit)

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, River View (with Fire Pit)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds (2 Twin Bunks over 2 Queen Beds)

Room, Multiple Beds (2 Twin Bunks over 2 Queen Beds)

Room, Multiple Beds (2 Twin Bunks over 2 Queen Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

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About the area

Bend

Riverhouse Lodge places you in the centre of Bend, connected to the convention centre and within a 30-minute stroll of River's Edge Golf Course and Blockbuster. Highlights at this resort include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Currents, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Currents Lounge is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. 41000 square feet (3809 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also RV/bus/truck parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Boyd Acres resort, you'll be 3.3 km (2.1 mi) from Drake Park and 3.5 km (2.2 mi) from Tower Theater.
View more Resorts in BendOpens in a new window

What's nearby

  • Downtown Bend Business Association - 4 min drive
  • Drake Park - 4 min drive
  • Old Mill District - 5 min drive
  • Deschutes Brewery - 5 min drive
  • Hayden Homes Amphitheater - 6 min drive

Getting around

  • Sunriver Station - 24 min drive
  • Redmond, OR (RDM-Robert's Field) - 19 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Jimmy John's - ‬19 min walk
  • ‪WildRoots Coffee House - ‬3 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Carl's Jr. - ‬2 min drive

About this property

Riverhouse Lodge

Pet-friendly resort connected to the convention centre in Bend with free parking
Riverhouse Lodge offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this resort measures 41000 square feet (3809 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Riverhouse Lodge. An airport shuttle during limited hours is available for a fee. Self parking is free. A complete renovation of Riverhouse Lodge was completed in June 2024.

Smoking is allowed in designated areas at this 3.5-star Bend resort.

  • 221 guestrooms or units
  • 2 levels
  • 4 buildings
  • Conference rooms
  • 41000 sq ft of conference space
  • 3809 sq. m of conference space
  • Built in 1974
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Riverhouse Lodge offers 221 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 17 to 22 for adults and USD 9 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Currents
  • Currents Lounge

Things to do

  • Bicycle rentals
  • Bicycle repair station
  • Billiards/pool table
  • Evening entertainment
  • Fishing
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Private wine tours
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (41,000 square foot of space)

Outdoors

  • Firepit
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.57 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17 to 22 for adults and USD 9 to 22 for children
  • Airport shuttle fee: USD 55.00 per vehicle (one-way, maximum occupancy 12)
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Riverhouse
Riverhouse Bend
Riverhouse Hotel
Riverhouse Hotel Bend
Riverhouse Deschutes Hotel Bend
Riverhouse Deschutes Hotel
Riverhouse Deschutes Bend
Riverhouse Deschutes
The Riverhouse on the Deschutes
Riverhouse Deschutes Resort Bend
Riverhouse Deschutes Resort
Riverhouse Hotel Bend
The Riverhouse Hotel Bend
Riverhouse Resort Bend
The Riverhouse Hotel Convention Center
Riverhouse Lodge Bend
Riverhouse Lodge Resort

Frequently asked questions

What is the cancellation policy at Riverhouse Lodge?

Riverhouse Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riverhouse Lodge?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Riverhouse Lodge on 5 Jan 2025 start from AU$136.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riverhouse Lodge?

Yep, Riverhouse Lodge has a free self car park.

Does Riverhouse Lodge have a pool?

Riverhouse Lodge has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

What makes Riverhouse Lodge a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Riverhouse Lodge.

Is Riverhouse Lodge family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Riverhouse Lodge is a hit with families.

Does Riverhouse Lodge serve breakfast?

Yep, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Riverhouse Lodge?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM for a fee.

Is there a bar or restaurant at Riverhouse Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Riverhouse Lodge?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Riverhouse Lodge?

Dogs are welcome at Riverhouse Lodge, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 25 kg per pet.

Riverhouse Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1179 reviews" "
Rating 8 - Good. 258 out of 1179 reviews" "
Rating 6 - Okay. 124 out of 1179 reviews" "
Rating 4 - Poor. 82 out of 1179 reviews" "
Rating 2 - Terrible. 24 out of 1179 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Eli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Easy, great restaurant, dog friendly, great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Khin

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

karen, citrus heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fire pit in the patio
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a pleasant view of the river.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love it Here this was our Second stay while driving to our Sons home in Idaho . Its our Half way point . Beautiful way torelax and to move on . We got there late so we went to the Bar and had two wonderful sharable plates . Wonderful service. The Pools are very nice we were able to use them in the morning and then asked for a late check out . They were very accommodating. We will be back for sure. Thanks Riverhouse
Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Travelled with family
Liked: Amenities
Comfortable beds. Great decor and wonderful locations
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing vacation
My daughter & I were there to celebrate her 13th birthday We enjoyed ourselves very much! We loved the pool & hot tub for relaxing at night We ate outside when we 1st arrived & loved it they sat us right by the river on your patio & we had brunch there to Enjoyed our stay very much it was our 1st time there
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!!
Stayed 2 nights in Sep 2024

4/10 Poor

Lynne

Liked: Staff & service
Disliked: Property conditions & facilities
Nice but very noisey
Stayed 1 night in Sep 2024

4/10 Poor

Lynne

Travelled with family
Disliked: Amenities
We were put in a room where construction was going on below and Nextdoor we had to listen to hammering and drilling all day long. Since we had already unpack and had put all of our clothes away we really didn’t want to move. We were told no reduction in price because we booked with Expedia ?????
Stayed 1 night in Sep 2024

6/10 Okay

scott

Travelled with partner
Room was substandard on cleanliness Staff and food was great
Stayed 1 night in Sep 2024

6/10 Okay

stephanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cons: Floor was sticky Screen door wouldn’t close/lock Air conditioning kept shutting off Outlet for fridge didn’t work Windows were paper thin Could hear every foot step from people above Smelled like an old hotel Bedding was terrible
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackie

Liked: Staff & service, property conditions & facilities
I was very pleased with the whole resort. River is a terrific highlight for breakfast or dinner meal. Movies in the pool for fun Food was great as well I will return.
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like many things about Riverhouse. The sitting areas around the river were awesome. Not having any type of lift or elevator for the building I was housed in, a big negative. I don't mind stairs with no luggage, but lugging stuff up two flights at age 66 is a drag.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the river view
Stayed 4 nights in Sep 2024

6/10 Okay

Zachary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This Lodge is beautiful, our room was clean and comfortable, the river right outside our room was very relaxing. I don’t enjoy giving negative reviews but our check in time was 4pm, we arrived at 4pm and were told our room was not ready. An hour and a half later we were told our room still wasn’t ready… We had to check our bags and go straight to our concert without having any time to relax or get ready. An hour and a half delay past scheduled check in is unacceptable and I would not recommend staying here until management resolves this issue.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Will definitely be back again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our purpose. Meals we very good so no need to leave unless you want to. Loved listening to the river outside our room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Stayed 1 night in Aug 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent.
Stayed 2 nights in Aug 2024