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Shangri-La Bengaluru

5.0 star property
Luxury Bengaluru hotel in Malleshwaram with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Bengaluru

Designer toiletries, hair dryer, dressing gowns, slippers
Outdoor pool, pool umbrellas, pool loungers
View from room
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
The price is AU$245
includes taxes & fees
18 Jan - 19 Jan 2025

Explore the area

Map
No 56-6B Palace Road, Bengaluru, Karnataka, 560001
  • Mount Carmel College
    3 min walk
  • B Cafe
    1 min walk
  • Cantonment Station
    16 min walk
  • Bengaluru (BLR-Kempegowda Intl.)
    49 min drive

Room options

View all photos for Horizon Bangalore View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Horizon Bangalore View King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Bangalore View Twin

In-room dining

Horizon Bangalore View Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panorama View Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama View King

45-inch LED TV with satellite channels, TV

Panorama View King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Horizon Club King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bangalore View Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Bangalore View King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Bangalore View King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Bengaluru

A luxury stay in the heart of Bengaluru awaits you at Shangri-La Bengaluru. Within a 20-minute stroll, you'll find Bangalore Palace and Vidhana Soudha. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Chi The Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The coffee shop, B Cafe, serves international cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, 24-hour gym, sauna and kids' swimming pool. 21000 square feet (1951 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Malleshwaram hotel, you'll be 2.2 km (1.4 mi) from M. Chinnaswamy Stadium and 3.7 km (2.3 mi) from M.G. Road.

What's nearby

  • Bangalore Palace - 11 min walk
  • Cubbon Park - 19 min walk
  • Vidhana Soudha - 19 min walk
  • M. Chinnaswamy Stadium - 3 min drive
  • M.G. Road - 5 min drive

Getting around

  • Dr. B.R. Ambedkar Station - 2 min drive
  • Cantonment Station - 16 min walk
  • Bengaluru (BLR-Kempegowda Intl.) - 49 min drive

Restaurants

  • ‪Ssaffron - ‬6 min walk
  • ‪R R's blue mounts !(Raj's shop) - ‬5 min walk
  • ‪Desserted - ‬3 min walk
  • ‪Lobby Lounge @ Adarsh Shangri-La - ‬3 min walk
  • ‪Ganesh Juice Point - ‬6 min walk

About this property

Shangri-La Bengaluru

Luxury Bengaluru hotel in Malleshwaram with a full-service spa
Shangri-La Bengaluru offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 21000 square feet (1951 square metres) and includes a conference centre. A children's pool, a nightclub, and a sauna are also featured at the luxury Shangri-La Bengaluru. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

  • 1 building
  • 397 guestrooms or units
  • 19 levels
  • 21000 sq ft of conference space
  • 1951 sq. m of conference space
  • Built in 2015
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Shangri-La Bengaluru offers 397 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 45-inch LED televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

This Bengaluru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Chi The Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,100 for adults and INR 1,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • B Cafe
  • Caprese
  • Shang Palace
  • Ssaffron
  • Yataii

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (21,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2250 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1100 for adults and from INR 1100 for children
  • Airport shuttle fee: INR 5000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Shangri-La Hotel Bengaluru
Shangri-La Bengaluru
Shangri-La Bengaluru Hotel
Shangri La Hotel Bengaluru
Shangri-La Bengaluru Bengaluru
Shangri-La Bengaluru Hotel Bengaluru

Frequently asked questions

What is the cancellation policy at Shangri-La Bengaluru?

Shangri-La Bengaluru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Bengaluru?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Shangri-La Bengaluru on 18 Jan 2025 start from AU$245.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Bengaluru?

Yep, Shangri-La Bengaluru has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Bengaluru?

Yep, Chi The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Shangri-La Bengaluru have a pool?

Shangri-La Bengaluru has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Shangri-La Bengaluru?

Shangri-La Bengaluru features a full-service spa, a nightclub and a 24-hour health club. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Shangri-La Bengaluru a romantic place to stay?

A hot tub and couples spa treatments, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Bengaluru.

Is Shangri-La Bengaluru family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Bengaluru is a hit with families.

Does Shangri-La Bengaluru serve breakfast?

Yep, buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Shangri-La Bengaluru?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Shangri-La Bengaluru?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone? The bar/lounge is closed on Sunday and Saturday.

What time are check-in & check-out at Shangri-La Bengaluru?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Bengaluru?

No, pets and service animals are not allowed.

Is there a golf course on site at Shangri-La Bengaluru?

There is a golf course next to Shangri-La Bengaluru.

Shangri-La Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 208 out of 281 reviews" "
Rating 8 - Good. 45 out of 281 reviews" "
Rating 6 - Okay. 14 out of 281 reviews" "
Rating 4 - Poor. 7 out of 281 reviews" "
Rating 2 - Terrible. 7 out of 281 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Abir

Business traveller
Liked: Cleanliness, property conditions & facilities
Poor service level at Bangalore Shangri-La
Experience is not so good and to some extent, I would say unexpected: 1) Interaction with front desk staff at midnight wasn't expected at this level of hotel. He needs serious grooming & especially on customer interaction & choice of words. 2) On next morning, I left at 9:30AM and around 4:30PM while crossing the hotel during my journey from South to North of the city, I thought of dropping few stuff. But surprisingly found that the room hasn't been serviced. I asked a carpet cleaner, who was then working just outside my room; he responded that I should have informed front desk while leaving. Understood that he is also another untrained member of the team. 3) Though hotel has 6 lifts in the lobby but most of the guests didn't respect the privacy of other members. Lifts were often too crowded and giving a feel of shopping mall or office lifts. Hotel could have deployed a person to manage the crowd. I finally decided to enter a lift with 2 other guests but then 3 more people accommodated themselves! No one had time for another 40-50 seconds. A lapse from hotel management. 4) I had to extend my stay for one more night. Though I completed my formalities in the morning before leaving the hotel at 7:15AM, my access key hadn't been updated. So, I had redo that at 8PM...at a gap of more than 12 hrs after being refused lift access. 5) In continuation of #4; my wifi hadn't been updated. Finally realised that my choice was wrong & decided not to bother any further. 6) Iron-board unsafe
Stayed 2 nights in Sep 2024

10/10 Excellent

Vijayaraghavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Lalit

Stayed 1 night in Jul 2024

10/10 Excellent

Uma

Decorations are good. Food was good.
Stayed 4 nights in Jul 2024

10/10 Excellent

MUNISH

Stayed 1 night in Jun 2024

10/10 Excellent

Manish

Stayed 1 night in Jun 2024

10/10 Excellent

Sanket Kumar

Stayed 2 nights in May 2024

10/10 Excellent

Shino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gianni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Class Staff & Accommodations!
Thi is BY FAR the best hotel experience I have had in my many visits to Bengaluru and other cities in India. The front desk staff is EXCELLENT. The property is beautiful and very flexible for meetings and events. I had an event in the Saffron restaurant and the Service Staff and food was exceptional. I am so grateful for the extra care and kindness I received. Thanks you all for such a beautiful & stress free experience!
Stayed 2 nights in Mar 2024

10/10 Excellent

Druvinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious. I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service! Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Vihung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern facility in Bangalore
Stayed 7 nights in Jan 2024

4/10 Poor

R

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.
Stayed 1 night in Dec 2023

10/10 Excellent

Rittick, Piscataway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is possibly the best property I lived in India so far; its amazingly excellent. I stayed in a 11th floor room with panorama view which was beautiful with little-above-the-floor to ceiling glass walls in 2 sides of the room. Room services were prompt & efficient, as well as in-room dining; a special mention to Besuto. Fitness center is very well equipped with sufficient free weights, ropes, weight training machines for arms, lat, shoulder, chest, legs, squat bar & cardio options. Loved the section with complimentary jacuzzi, steam, sauna - really well maintained & spacious. The rooftop pool area leaves with a soothing ambiance. I tried the Japanese on-prem restaurant, Yataii, which was good. Otherwise the food price came across very expensive including the breakfast buffet. Only suggestion, they might want to add an option of oats & almond milk for in-room breakfast. In short, it was a wonderful stay & highly recommended.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kerri-ann

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 7 nights in Dec 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real 5 star experience, lovely room, charming helpful staff, beautiful ambience
Stayed 3 nights in Dec 2023

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed recently for 17 nights rm 1125. Very clean and well maintained rooms. Modern design. Top notch service. Nice restaurants and amenities. Food is good. Manager kind enough to provide complimentary late check out. Breakfast room mentionable names Breakfast room mentionable names include: Sayni Hripik Kilo Rabin Raveen Ranjan Gym: Eshwar and Alisha Only negative which may not be important to others is lack of outdoor space. I personally like a garden of any size to unwind and buffer from the city traffic.
Stayed 17 nights in Nov 2023

10/10 Excellent

Chithra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Chithra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is well located and safe. The rooms are large and clean. The service, both in the rooms and in the lounge areas is too slow and unsatisfactory.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

samdan

Stayed 1 night in Oct 2023

8/10 Good

Kumari Padma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and clean but service at breakfast could have been better.
Stayed 6 nights in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023