4/10 Poor
DeJuan P.
7 Jan 2025
Disliked: Cleanliness
The place had alot of problems but Mr.Elliot was responsive immediately
First Mr. Elliot responds immediately to all problemsThe company he hired to clean is horribleI,the mom had to clean refrigeratorLaundry was left in machineThe TV shelf & bookcases were filled w/dust & dirtyThe beautiful piano was half cleaned w/smudged wipings all overThe Carpet in both bedrooms was filthy w/black stains everywhereToilet in master bathroom was broken, my daughter had to walk to otherside of loft to bathroom this was horrible right after her surgery, then to assist my daughter i had to go in bathroom after her every use & lift toilet top & pull on lever inside tank of water to make toilet flysh my daughter did speak to mr elliot he responded immediately.. it was a beautiful place, oh & when we entered immediately..there was a bug on the wall as we were checking out each room.. I was uneasy as i did not want to to unoack or oepn my bags w/the fear of other bugs getting into my luggage.. It was so centrally located but a let down .. again Mr. Elliot was very responsive but only offered a cleaning fee back to my daughter.. It wasnt a good environment conducive to her healing without worrymaktoflush,she did speak to Mr. Elliot as ntion
DeJuan P.
Stayed 2 nights in Jan 2025