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MAXX Hotel Sanssouci Potsdam

Pet-friendly hotel connected to a shopping centre in Potsdam with a 24-hour front desk

Photo gallery for MAXX Hotel Sanssouci Potsdam

Reception
Garden
Breakfast, lunch and dinner served
Terrace/patio
Daily buffet breakfast (EUR 25 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Pet-friendly
The current price is AU$164
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Allee nach Sanssouci 1, Potsdam, BB, 14471
  • Potsdam's Brandenburg Gate
    ‪3 min walk‬
  • Sanssouci Park
    ‪6 min walk‬
  • Sanssouci Palace
    ‪10 min walk‬
  • Berlin (BER-Brandenburg)
    ‪57 min drive‬

Room options

Superior Double Room

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Single Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Potsdam

MAXX Hotel Sanssouci Potsdam puts you in the heart of Potsdam, connected to a shopping centre and within a 20-minute stroll of Sanssouci Park and Potsdam Christmas Market. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Kutscherhof, is open for breakfast, lunch and dinner. Bistrobar Friedrichs is the hotel's own bar. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this Westliche Vorstadt hotel include Sanssouci Palace and Potsdam Harbour.

What's nearby

  • Potsdam's Brandenburg Gate - 3 min walk - 0.3 km
  • Sanssouci Park - 6 min walk - 0.5 km
  • Sanssouci Palace - 10 min walk - 0.9 km
  • Potsdam Harbour - 18 min walk - 1.6 km
  • Museum Barberini - 19 min walk - 1.6 km

Getting around

  • Potsdam Charlottenhof Station - 14 min walk
  • Schloss Charlottenhof Tram Stop - 14 min walk
  • Berlin (BER-Brandenburg) - 57 min drive

Restaurants

  • ‪Chi Keng - ‬1 min walk
  • ‪11-Line - ‬5 min walk
  • ‪Eiscafè Gelateria am Brandenburger Tor - ‬3 min walk
  • ‪My Anh 68 - ‬3 min walk
  • ‪Lewy Wein Bistro - ‬6 min walk

About this property

MAXX Hotel Sanssouci Potsdam

Pet-friendly hotel connected to a shopping centre in Potsdam with a 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at MAXX Hotel Sanssouci Potsdam. For a fee, parking is available.

This Potsdam hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3875 sq ft of conference space
  • 360 sq. m of conference space
  • Built in 1998
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
MAXX Hotel Sanssouci Potsdam offers 137 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Potsdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrobar Friedrichs
  • Kutscherhof

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,875 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Hotel Sanssouci
Steigenberger Hotel Sanssouci Potsdam
Steigenberger Sanssouci
Steigenberger Sanssouci Potsdam
Steigenberger Hotel Potsdam

Frequently asked questions

What is the cancellation policy at MAXX Hotel Sanssouci Potsdam?

MAXX Hotel Sanssouci Potsdam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MAXX Hotel Sanssouci Potsdam?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at MAXX Hotel Sanssouci Potsdam on 6 Apr 2025 start from AU$155.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MAXX Hotel Sanssouci Potsdam?

Yep, MAXX Hotel Sanssouci Potsdam has a self car park for EUR 19 per day.

Are there any beaches close to MAXX Hotel Sanssouci Potsdam?

The closest beach to MAXX Hotel Sanssouci Potsdam is Strandbad Wannsee (9.8 km).

Does MAXX Hotel Sanssouci Potsdam serve breakfast?

You bet, buffet brekkie is available on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at MAXX Hotel Sanssouci Potsdam?

No, MAXX Hotel Sanssouci Potsdam does not offer an airport shuttle service.

Is there a bar or restaurant at MAXX Hotel Sanssouci Potsdam?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at MAXX Hotel Sanssouci Potsdam?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at MAXX Hotel Sanssouci Potsdam?

Cats and dogs are welcome at MAXX Hotel Sanssouci Potsdam, with food and water bowls on offer. Just so you know, there's a limit of one pet.

MAXX Hotel Sanssouci Potsdam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 472 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ed

Stayed 1 night in Oct 2024

6/10 Okay

Martin Paul

Travelled with family
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not Recommended - Will probably scam you
I stayed for 2 nights. When I checked in, the receptionist wrote down I am able to get breakfast for one morning. I had to ask for new pillows because there were some mold. When I checked out, they said I have to pay for breakfast because I originally didn't pay? Why would you mark it on my key card holder saying I can when you're going to charge me in the end? Pretty shady. Then it took a while to charge me for breakfast and my uber that I reserved ended up canceling on me so from a 27 euros uber now I have to pay over 100 euros. If you want reliability, do NOT come here unless you're not going to the airport. They said they don't know if they can get me a refund for the breakfast since it was their mistake. :)
Stayed 1 night in Oct 2024

10/10 Excellent

Reina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this charming modern property. The list of positives; room had AC as it was hot during our stay. Appreciated the daily small bottles of complimentary water! Shopping in delicious dinning were walking distance as well as the Sancucci park and castles. Public transportation was at the corner. The room was non smoking. The bed was comfortable. Daily breakfast was optional we chose to eat at the local restaurants. Desk staff was always so helpful a cordial. Shower water purified. Credit option at the bar or restaurant for not changing the linens everyday. Small inconvenience -The restaurant and bar did not stay open late. Thank you for a comfortable and memorable stay!
Stayed 2 nights in Sep 2024

8/10 Good

Konrad, Oakland gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Potsdam every year, and stay in the same hotel every year. We are very happy with location, amenities, and staff
Stayed 4 nights in Jul 2024

10/10 Excellent

E R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Striking Gold
Almost a secret hideaway as it's so close to Berlin which draws most visitors. The hotel is next door to the Sansoucci Palace and gardens and is easy to reach vie train and tram. The cobbled avenue that leads to the Dutch quarter is fabulous, filled with artisan shops and friendly restaurants. We struck gold picking this hotel and this location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
This lovely hotel provided a clean, comfortable overnight stay with excellent proximity to the sights of Potsdam. It was a bit of an uphill walk to Sanssouci Palace, but buses/taxis were available. Several interesting restaurants were nearby. We breakfasted at A Taste of Britain and it was worth the wait.
A comfy, well appointed room.
One of many beautiful statues.
Sanssouci presents many paintings.
Enchanting Rococo details.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. The staff were especially helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a business trip
Spotless hotel well located in Potsdam. Great room, breakfast and facilities. Friendly staff. Perfect for a business trip to Potsdam
Bathroom
Bedroom
Stayed 3 nights in Oct 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
The hotel location is great. A friendly receptionist. Unfortunately, parking is not available actually. The closest parking is a little strange. It does not calculate 24 hour parking, it calculates two days and total cost was too much. I reserved a room for three people and it was not prepared. There was a mistake or the management is not great.
Stayed 1 night in Oct 2023

10/10 Excellent

jean marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very near of attraction point
Stayed 1 night in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, though if coming by car, unloading/loading and parking could be difficult. The hotel’s lot was full, so we had to park at the lot nearby, which I cannot recommend. Breakfast was excellent.
Stayed 1 night in May 2023

8/10 Good

Lyla

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

8/10 Good

Carmencita

Stayed 1 night in Oct 2022

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

2/10 Terrible

Steven, New York

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was very slow and disinterested. Many times no one on staff was at the Reception Desk. There were staff members walking around the hotel, but they were not at Reception and not assisting guests. Often there was a line of guests waiting for service at Reception. In addition there were elevator problems. One elevator never worked during our stay, so all guests appeared to be using the one available elevator or WALKING THE STAIRS.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
It was a good sized room, with great access to Sansoucci. The transit passes were a nice bonus.
Stayed 1 night in Aug 2021

10/10 Excellent

Christy

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
MAXX by Stein... Sanssouci Potsdam
Room 106 was affected by noise perhaps the dishwasher in the kitchen or a Washing machine - suggest avoid this room if you are looking for quiet. No tea/coffee facilities in room. Front desk said would be provided upon request. Don’t feel that for the money this should be ‘at request’... no chance of late check out even 30mins without an additional €10. Again, disappointing. Best thing is how close you are to Palace Park & city Fußgängerzone
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Location
Fantastic location. Great restaurants near by. We did not like the mattresses. Great staff!
Stayed 2 nights in Jul 2020

10/10 Excellent

Jutta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine stay
The Hotel is easy to reach and a good alternative for a reasonably priced stay close to Berlin. Check in was fast and efficient, the roome had all you needed for a night and was very quiet. good to know: as a guest you also receive a day ticket for public transport!
Stayed 1 night in Mar 2020

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
13 day stay for physics conference and job search
Very, very good location in a beautiful city. Also, conveniently located near public transportation. I would definitely stay here again! The only complaint would be that my room was right above the bench where people would smoke, so I couldn’t open my window too often. There also were guests in nearby rooms that would smoke by their windows, but it would drift into their rooms and the hallway.
Stayed 16 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Delightfully clean, good service and near transportation and nice neighborhood.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes it’s the little things that differentiate a ho-hum hotel from a superior one. The Maxx offers many excellent qualities, including a location precious few steps away from San Souci Park, an exceptionally quiet street for good sleep, and elegantly appointed rooms. Two things disappointed us in our stay; the restaurant did not seem prepared for dinner guests when we arrived. Only a few small tables by the bar were not labeled as reserved, even though there were only two customers present, neither of whom appeared to be dining. Further, we stood around for several minutes, expecting to see a host, a waiter, or even just a busboy. Finally we gave up and had dinner around the corner. Second disappointment was regarding the cost of breakfast at €19. I understand the Maxx offers a breakfast buffet, which may be very good value, but for guests with modest appetites, the entrance price is just not approachable. Again, we decided against eating at the hotel. It was a shame that such a magnificent property has significant flaws. Stay there if you’re visiting San Souci, but maybe plan to eat elsewhere.
Stayed 1 night in Oct 2019