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Sheraton Berlin Grand Hotel Esplanade

Riverwalk Berlin hotel in Mitte with 2 restaurants

Photo gallery for Sheraton Berlin Grand Hotel Esplanade

Lobby
Premium bedding, in-room safe, desk, blackout curtains
Front of property
Premium bedding, in-room safe, desk, blackout curtains
Presidential Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Gym
The current price is AU$189
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
LĆ¼tzowufer 15, Berlin, BE, 10785
  • Berlin Aquarium
    ā€Ŗ13 min walkā€¬
  • Kaufhaus des Westens
    ā€Ŗ14 min walkā€¬
  • Zoo Berlin
    ā€Ŗ14 min walkā€¬
  • Berlin (BER-Brandenburg)
    ā€Ŗ33 min driveā€¬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

Lobby

Classic Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Balcony

Grand Suite, 1 Bedroom, Balcony

Grand Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 164 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 174 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Suite, 1 Bedroom, Non Smoking, Balcony

View from room

Panoramic Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sauna

Suite, 1 Bedroom, Sauna

Suite, 1 Bedroom, Sauna

Highlights

Separate sitting area
Soundproofed
Sauna
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Lobby

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29.8 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Lobby

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 29.8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hotel Berlin, Berlin, a member of Radisson Individuals

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (2040)
The price is AU$177
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Berlin, Berlin, a member of Radisson Individuals

About the area

Berlin

Sheraton Berlin Grand Hotel Esplanade puts you in the heart of Berlin, within a 20-minute stroll of Zoo Berlin and KurfĆ¼rstendamm. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Ellipse Lounge, serves international cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 4822 square feet (448 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 30-minute walk of this Mitte hotel include Potsdamer Platz and Brandenburg Gate.

What's nearby

  • Zoo Berlin - 14 min walk
  • KurfĆ¼rstendamm - 19 min walk
  • Potsdamer Platz - 3 min drive
  • Brandenburg Gate - 4 min drive
  • Checkpoint Charlie - 4 min drive

Getting around

  • Berlin Potsdamer Platz Station - 3 min drive
  • Nollendorfplatz U-Bahn - 10 min walk
  • Berlin (BER-Brandenburg) - 33 min drive

Restaurants

  • ā€ŖMy Deli Love - ā€¬3 min walk
  • ā€ŖBar Berlin - ā€¬3 min walk
  • ā€ŖEllipse Lounge - ā€¬1 min walk
  • ā€ŖSense & Seasons - ā€¬3 min walk
  • ā€ŖElements - ā€¬2 min walk

About this property

Sheraton Berlin Grand Hotel Esplanade

Riverwalk Berlin hotel in Mitte with 2 restaurants
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 12 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4822 square feet (448 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Berlin Grand Hotel Esplanade. For a fee, parking is available.

This Berlin hotel is smoke free.

  • 1 building
  • 394 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4822 sq ft of conference space
  • 448 sq. m of conference space
  • Built in 1988
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sheraton Berlin Grand Hotel Esplanade offers 394 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Croatian, Czech, Dutch, English, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Elements
  • Ellipse Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,822 square foot of space)

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 105
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 105
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 16 for children
  • Self-parking fee: EUR 32 per day (in/out privileges)
  • Pet fee: EUR 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 105 (subject to availability)
  • Late check-out fee: EUR 105 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Berlin Grand Esplanade
Berlin Grand Esplanade Hotel
Berlin Grand Hotel Esplanade
Esplanade Berlin Grand Hotel
Grand Esplanade
Grand Esplanade Berlin
Grand Hotel Esplanade
Grand Hotel Esplanade Berlin
Hotel Berlin Grand
Hotel Berlin Grand Esplanade
Sheraton Berlin Grand Hotel Esplanade
Sheraton Grand Hotel Esplanade
Sheraton Berlin Grand Esplanade
Sheraton Grand Esplanade
Sheraton Berlin Esplanade
Sheraton Berlin Grand Hotel Esplanade Hotel
Sheraton Berlin Grand Hotel Esplanade Berlin
Sheraton Berlin Grand Hotel Esplanade Hotel Berlin

Frequently asked questions

What is the cancellation policy at Sheraton Berlin Grand Hotel Esplanade?

Sheraton Berlin Grand Hotel Esplanade offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Berlin Grand Hotel Esplanade?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Berlin Grand Hotel Esplanade on 1 Mar 2025 start from AU$176.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Berlin Grand Hotel Esplanade?

Yep, Sheraton Berlin Grand Hotel Esplanade has a self car park with in/out privileges for EUR 32 per day.

Are there any beaches close to Sheraton Berlin Grand Hotel Esplanade?

The closest beach to Sheraton Berlin Grand Hotel Esplanade is Strandbad Wannsee (14.3 km).

What makes Sheraton Berlin Grand Hotel Esplanade a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Berlin Grand Hotel Esplanade.

Is Sheraton Berlin Grand Hotel Esplanade family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Berlin Grand Hotel Esplanade is a hit with families.

Does Sheraton Berlin Grand Hotel Esplanade serve breakfast?

Yep, buffet breakfast is served weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Berlin Grand Hotel Esplanade?

No, Sheraton Berlin Grand Hotel Esplanade does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Berlin Grand Hotel Esplanade?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Berlin Grand Hotel Esplanade?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Berlin Grand Hotel Esplanade?

Furry friends are welcome at Sheraton Berlin Grand Hotel Esplanade, with food and water bowls on offer.

Sheraton Berlin Grand Hotel Esplanade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and clearness is excellent. Highly recommended.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Employees are friendly and welcoming
Stayed 2 nights in Nov 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Oct 2024

8/10 Good

omid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A European-style business hotel with GenZ as the target audience!
Stayed 4 nights in Aug 2024

4/10 Poor

Serhan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
I rarely leave reviews, but I felt compelled to share my experience after my recent stay at this hotel. Upon arrival, I was disappointed to see a staff member in a grey waistcoat who, despite clearly noticing us, chose to ignore us entirely. Fortunately, the reception staff were much more welcomingā€”friendly, helpful, and ready to answer any questions we had. During our stay, one standout team member was the gentleman at the bar from Tunisia. He was absolutely outstandingā€”going above and beyond to be helpful, attentive, and kind to my family. His warmth and professionalism genuinely made a positive impact on our stay. However, I have to mention that the condition of the rooms left much to be desired. They are extremely outdated and in serious need of a complete makeover. Additionally, there was an unsightly stain on the toilet when we arrived, which didnā€™t set a great tone for cleanliness. We were surprised to find that the shower gel wasnā€™t refilled at all during our three-day stay. Despite my requests, we had to purchase our own as it never got topped up. All in all, while there were a few bright spots, the overall experience didnā€™t meet my expectations. Regrettably, I wonā€™t be returning. I hope the management considers updating the facilities and paying more attention to detail for the comfort of future guests.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ismael

Liked: Amenities
I love how everything was within walking distance the transportation was excellent will be back here soon
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for business close to the Tiergarten. Staff was very able and pleasant. The facility is well appointed and clean. We enjoyed the restaurant.
Stayed 4 nights in Oct 2024

6/10 Okay

Cristian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Called these people every night to ask them for a wake-up call the next day. They never did. When I spoke to them at reception, they didnā€™t seem to care. The room had a mini fridge with just a single bottle of water. They never replaced it. Housekeeping was terrible. Never took the rubbish out and barely changed sheets, not to mention that housekeeping took place at 4 pm, when I was already done with work and hoping to get some rest. For a brand like this, the service and quality of the rooms left too much to be desired. Very disappointing
Stayed 4 nights in Oct 2024

10/10 Excellent

Dana

Good place to stay, close to everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Camelia

I did not like that only had a breakfast buffet and very limited menu for people who do not want the buffet
Stayed 5 nights in Sep 2024

8/10 Good

Wilson

Stayed 5 nights in Aug 2024

10/10 Excellent

SebastiƔn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Sep 2024

8/10 Good

Anthony, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, needs some work on property a bit running down.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dimple

Stayed 5 nights in Aug 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room.
Stayed 2 nights in Sep 2024

8/10 Good

Clelia

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

PENELOPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joern

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stylish hotel in the centre of Berlin.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They added an additional bed to our room.
Stayed 1 night in Jul 2024

8/10 Good

Tevita

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Solo traveler through Europe
Lovely hotel, very clear. Not really close to anything major. The staff can be a Little bit more aware of customers waiting to get served. Pool was out of set during summer.
Stayed 4 nights in Jul 2024

8/10 Good

Aharon

Stayed 4 nights in Jul 2024

4/10 Poor

Leon

Business traveller
Disliked: Staff & service, amenities
After many years of enjoying this hotel the disinterested staff and limited amenities were disappointing. It was admitted that the hotel is slated for closure next year so hardly surprising no one is trying any more
Stayed 2 nights in Jul 2024

6/10 Okay

Walter

Stayed 2 nights in Jun 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 2 nights in Jul 2024

6/10 Okay

Seyed Saeid

Travelled with family
Liked: Staff & service
We were generally happy with the facility and customer service. EXCEPT the quality of the air conditioning was terrible and we were horrified that the maintenance person expected us to just be happy that it was running at all instead of increasing airflow and making it produce cold air. What was really incompetent was that he then turned our AC off.
Stayed 6 nights in Jul 2024