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Märchenhotel

4.0 star property
Upscale hotel with free breakfast and sauna

Choose dates to view prices

Photo gallery for Märchenhotel

Exterior
Exclusive Room (Gulliver)
International cuisine
Exclusive Room (Gulliver) | Bathroom
Deep-soaking bathtub, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant
  • Room service
    Room serviceRoom service

Explore the area

Map
Kallenfelsstrasse 25-27, Bernkastel-Kues, RP, 54470
  • Popular LocationMosel-Gaeste-Zentrum Bernkastel-Kues4 min walk
  • Popular LocationBurg Landshut9 min walk
  • Popular LocationWinery Dr. Loosen15 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)111 min drive

Room options

View all photos for Romantic Room (Schmetterling)

Romantic Room (Schmetterling)

Romantic Room (Schmetterling)

Highlights

Balcony
Heating
TV
Hairdryer
Deep-soaking bath
Private bathroom
In-room safe
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Room (Gulliver)

Exclusive Room (Gulliver)

Exclusive Room (Gulliver)

Highlights

Heating
TV
Hairdryer
Deep-soaking bath
Private bathroom
In-room safe
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
TV
Hairdryer
Deep-soaking bath
Private bathroom
In-room safe
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Room (Träume der Nacht)

Romantic Room (Träume der Nacht)

Romantic Room (Träume der Nacht)

Highlights

Balcony
Heating
TV
Hairdryer
Deep-soaking bath
Private bathroom
In-room safe
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
TV
Hairdryer
Deep-soaking bath
Private bathroom
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
TV
Hairdryer
Deep-soaking bath
Private bathroom
In-room safe
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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Breakfast included
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The price is AU$246
for 1 night
includes taxes & fees
18 July - 19 July
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About the area

Bernkastel-Kues

Märchenhotel places you steps from Mittelalterlicher Marktplatz and within a short 5-minute stroll of Mosel-Gaeste-Zentrum Bernkastel-Kues. Highlights at this hotel include free buffet breakfast, a restaurant and a sauna. .The restaurant, anno 1640, serves international cuisine. Added amenities include free Wi-Fi in public areas, a library and a terrace. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 4-property class Bernkastel-Kues hotel include Burg Landshut and Mosel-Weinmuseum.

What's nearby

  • Mittelalterlicher Marktplatz - 3 min walk
  • Mosel-Gaeste-Zentrum Bernkastel-Kues - 4 min walk
  • Burg Landshut - 9 min walk
  • Landshut Castle - 11 min walk
  • Winery Dr. Loosen - 15 min walk

Getting around

  • Wittlich Central Station - 22 min drive
  • Frankfurt Airport (FRA) - 111 min drive

Restaurants

  • ‪Dieter Kettermann Gastronomie - ‬4 min walk
  • ‪Burg Landshut Gastro GmbH - ‬14 min walk
  • ‪Märchenhotel - ‬1 min walk
  • ‪Poseidon - ‬7 min walk
  • ‪Zum Landsknecht - ‬1 min walk

About this property

Märchenhotel

Upscale hotel with free breakfast and sauna
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at Märchenhotel.

Smoking is allowed in designated areas at this 4-star Bernkastel-Kues hotel.

  • 15 guestrooms or units
  • Built in 1640
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Smoking in designated areas
  • Dining venue
Märchenhotel offers 15 accommodations with a safe and a hairdryer. This Bernkastel-Kues hotel provides complimentary wireless Internet access. Bathrooms include baths or showers with a deep soaking bath. Housekeeping is provided on request.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Restaurants on site

  • anno 1640

Things to do

  • Library
  • Sauna

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Built in 1640
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Märchenhotel Bernkastel-Kues
Märchenhotel Hotel
Märchenhotel Hotel Bernkastel-Kues
Märchenhotel Hotel
Märchenhotel Bernkastel-Kues
Märchenhotel Hotel Bernkastel-Kues

Frequently asked questions

What is the cancellation policy at Märchenhotel?

Märchenhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Märchenhotel?

As of 4 July 2024, prices found for a 1-night stay for 2 adults at Märchenhotel on 14 July 2024 start from AU$192.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Märchenhotel?

Onsite parking is limited.

Are there hot tubs in the rooms at Märchenhotel?

No, but there are deep-soaking baths in the guestrooms.

Does Märchenhotel serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Märchenhotel?

No, Märchenhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Märchenhotel?

Yep, you can grab a meal at Märchenhotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Märchenhotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Märchenhotel?

No, pets are not allowed.

Märchenhotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 106 reviews" "
Rating 8 - Good. 46 out of 106 reviews" "
Rating 6 - Okay. 10 out of 106 reviews" "
Rating 4 - Poor. 0 out of 106 reviews" "
Rating 2 - Terrible. 2 out of 106 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rick

Disliked: Property conditions & facilities
Good location in Bernkastel, but missed the mark.
Don’t take my rankings for this hotel meaning it is bad. But we have been in Germany for over two weeks and have stayed at 6 other hotels, and this was the one that just didn’t meet the same standards. It is in a great area and the room was pretty clean, but they do need a good amount of maintenance. The coat rack fell out of the wall, there was a missing magnifying mirror in the bathroom (just a post coming out of the wall with nothing attached). I was hoping for better for the price and the area. The breakfast was good, but we had dinner at the restaurant and that was mediocre at best. Some of it looked to be a possible short staffed issue.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sebastian

Stayed 1 night in Aug 2023

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay at a phenomenal location
Great hotel with the friendliest staff. The location is absolutely perfect with all the shops, restaurants, and walking distance to the castle. Breakfast had everything we could want and more. We chose the romantic room which had an awesome tub and cool vibe. Would definitely recommend this hotel especially if it's your first time in the area. It's just really easy to get around with the comfort of having a nice relaxing atmosphere at the end of the day.
Stayed 1 night in Jul 2021

10/10 Excellent

Kirsten A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
It was unusually warm, so we missed having air conditioning. Trauma de Naight room was spacious enough. Breakfast included was plenty. Location was very good - away from the bulk of the tourist foot traffic but only s block or so from the market square. Several very good restaurants very close.
Stayed 3 nights in May 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service
Well Located and Comfotrtable Hotel
Very well located in the middle of the town. Parking was difficult to find but once located is well placed for the hotel. The room was quirky and not really as good as the rating indicates. The restaurant menu was limited and we chose not to eat in the hotel as there are many restaurants nearby. It was however well supported so if you like the menu the quality is almost certainly very good.
Stayed 1 night in Sep 2017

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
What a lovely hotel - excellent in all ways.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Excellent location, comfortable, friendly service, excellent breakfast and restaurant. Would return.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

rob, ottawa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok but...
Don't eat in the restaurant! The room was good - the waiter just a bit pushy. And we paid more for less.

8/10 Good

Don, Hampshire

Liked: Cleanliness, room comfort
Fairy-tale rooms in fairy-tale town
Fairy-tale, olde world hotel situated in the heart of the delightful town of Bernkastel. Arrival by car not easy on restricted cobbled streets with individual designated parking spaces scattered around the vicinity. Limited information provided, particularly regarding meals, so didn't use restaurant. Rooms are fairy-tale themed (we had the frog prince!) with good facilities though no fridge or coffee-making.

8/10 Good

Bill, truro uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice pre Christmas break
A very nice hotel right in the centre of the old town in easy walking distance from everything. The only negative points were no lift to the upper floor (not a problem for us but could be for others) and the parking was some way off and very tight. The Christmas market was fun with lots of good eating and drinking

10/10 Excellent

T, Essex village, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run traditional hotel
We were properly, kindly and efficiently greeted, and our luggage was carried up the tw flights of stairs to out room, the Snow White room. Nice bed, good heating, proper windows opening onto a pretty street. Very friendly and helpful staff, good breakfasts, just a nice place to take a break. We will go back.

8/10 Good

Kirsten, Kinross, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old style German hotel.
Stayed here whilst visiting beautiful Bernkastel. Wonderful old fashioned German hotel with a "fairytale theme". Good continental breakfast although the small jars of pickled fish left to delight you at the breakfast table seemed more the stuff of nightmares. Would gladly return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amy, Boca Raton, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The staff was very friendly and helped carry our bags to the room. The breakfast had a wide variety of choices and was good. The hotel is located in the center of town. The parking was a bit of a walk from the hotel and difficult to find. The mirror in the bathroom is hung too high so I was not able to use it when getting ready in the morning.

10/10 Excellent

S + J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bernkastel Experience
After two nights at the Maerchen Hotel we decided to extend one night, and they were very accommodating. We stayed in two different rooms--both with very different arrangements and decor--decidedly charming.. The fairy tail theme was used throughout--but was discreet and not over the top. We ate all three nights in the hotel--all great meals. The personalized service by the helpful, bilingual staff was very nice..

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Certainly not a plastic hotel
This is an eccentric place. The food is excellent. The prices are relatively high. The fairy tale stuff is a bit over-done. Some service was very good some was downright dismissive.

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4° séjour et toujours satisfaits.
Quel que soit le prix de la chambre, celle-ci sont toutes confortables, fonctionnelles et très propres. Le personnel est extrêmement professionnel et sympathique en particulier mademoiselle Souad qui parle très bien le Français. Le petit déjeuner est exceptionnel de par le choix et la fraîcheur des produits proposé. Nous y rentournerons avec un grand plaisir.
Stayed 1 night in Oct 2023

10/10 Excellent

Annegret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Kaija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023