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Bethesda Marriott

3.5 star property
Suburban hotel with free local area shuttle and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bethesda Marriott

Lobby
Seasonal outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Lounge
Room, 2 Queen Beds, Patio, Pool View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
The price is AU$199
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
5151 Pooks Hill Rd, Bethesda, MD, 20814
  • NIH Clinical Center
    3 min drive
  • Walter Reed National Military Medical Center
    3 min drive
  • National Institute of Health Campus
    3 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    33 min drive

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio, Pool View

Room, 2 Queen Beds, Patio, Pool View

Room, 2 Queen Beds, Patio, Pool View

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Embassy Suites by Hilton Bethesda Washington DC

Pool
Breakfast included
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (1877)
The price is AU$215
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Embassy Suites by Hilton Bethesda Washington DC

About the area

Bethesda

At Bethesda Marriott you'll be 1.9 km (1.2 mi) from Walter Reed National Military Medical Center and 2.1 km (1.3 mi) from National Institute of Health Campus. Highlights at this hotel include a restaurant, a free area shuttle and a bar/lounge. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 3.5-property class Bethesda hotel, attractions include Tysons Corner Center and Smithsonian's National Zoo.

What's nearby

  • Strathmore - 3 min drive
  • NIH Clinical Center - 3 min drive
  • Walter Reed National Military Medical Center - 3 min drive
  • National Institute of Health Campus - 3 min drive
  • Westfield Montgomery Mall - 6 min drive

Getting around

  • Medical Center Station - 3 min drive
  • Rockville Station - 10 min drive
  • Ronald Reagan National Airport (DCA) - 33 min drive

Restaurants

  • ‪NIH Building 10 | Cafeteria B1 - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪NIH Building 12 | Grill - ‬4 min drive
  • ‪Bethesda Bagels - ‬4 min drive
  • ‪Five Guys - ‬6 min drive

About this property

Bethesda Marriott

Suburban hotel with free local area shuttle and fitness centre
Bethesda Marriott offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Bethesda Marriott. A free area shuttle within 5 miles is available. For a fee, parking is available.

This 3.5-star Bethesda hotel is smoke free.

  • 407 guestrooms or units
  • 15 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bethesda Marriott offers 407 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 95 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bethesda Marriott
Bethesda Marriott Hotel
Marriott Bethesda
Bethesda Marriott Hotel Bethesda
Bethesda Marriott Hotel
Bethesda Marriott Bethesda
Bethesda Marriott Hotel Bethesda

Frequently asked questions

What is the cancellation policy at Bethesda Marriott?

Bethesda Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bethesda Marriott?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Bethesda Marriott on 29 Dec 2024 start from AU$198.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bethesda Marriott?

Yep, Bethesda Marriott has an uncovered self car park with in/out privileges for USD 20 per night.

Does Bethesda Marriott have a pool?

Bethesda Marriott has a seasonal outdoor pool. The pool is open from May to October.

What makes Bethesda Marriott a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Bethesda Marriott.

Is Bethesda Marriott family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Bethesda Marriott is a hit with families.

Does Bethesda Marriott serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Bethesda Marriott?

No, Bethesda Marriott does not offer an airport shuttle service.

Is there a bar or restaurant at Bethesda Marriott?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bethesda Marriott?

Check-in begins at 3:00 PM. Check-out time is noon.

Bethesda Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews" "
Rating 8 - Good. 269 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Tedla

Stayed 1 night in Aug 2024

8/10 Good

Yvonnette

Stayed 1 night in Sep 2024

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

TAMINEH

Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

8/10 Good

Jimmy

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the secluded, quiet area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and helpful. Coffee nd tea were in the room was limited. There were 3 in the room but only cups for 2.
Stayed 2 nights in Sep 2024

4/10 Poor

Kimberly, Berlin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I absolutely love the hotel! I worked there when it was the stirrup lounge in the 80s for five years and I ran into two staff members that were still there Ruben and Zorbin Who made my night so special when i arrived! However, expedia did not post that there was going to be construction on the parking lot and no water or air conditioning available during the whole day on Wednesday that we were planning to relax by the pool. there was no AC and we had to get ready for an event so I asked the front desk to give me a refund and let me leave the property because I could not take the heat and we didn’t have water the whole entire day ! So instead of offering free bottles of water and free parking since they were redoing the parking, they charged an extra $20 for parking and I had to go and buy big bottles of water and fans from CVS . Finally, i was able to get at least 1/2 of my money back after discussing this with two staff members at the front desk, who were not pleasant at all, and we’re not trying to assist and kept blaming the fact that I booked through a third-party! Too bad for me that I didn’t know prior to coming there that they were going to have these issues I’m not willing to pay $250 a night where I can’t use a pool, have water or air conditioning for an entire day, hot tar trucks all overThey should’ve offered a lot more to ease the pain I was going there to have a mini vacation away from my home and I couldn’t enjoy myself and the staff didn’t make it better.
Stayed 1 night in Aug 2024

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here as a family as it’s halfway to the beach - always a pleasant stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever.
This was to make things easier for a surgery performed in the Kensington area on Tuesday (VERY early) and a follow-up appt, in NE DC the very next day. Our stay here provided for zero-to-none tension (traffic conditions, etc.) with two night's VERY comfortable overnight stays.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy to discover that this Marriott is renovated in a great way! Beautiful comfortable room, all interactions with staff were good. Lovely outdoor pool. Great location. Dining kind of pricey, but convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable and safe. Great people make a great hotel. Our server/attendant at the breakfast bar was a ray of sunshine. I wish I had gotten her name. She was simply lovely. The food was wonderful, too. The sweet front desk clerk even let us borrow a conference room for a little band warm up pre-show. We will go back here whenever we’re in the area. It was great.
Stayed 1 night in Aug 2024

8/10 Good

Marthajean

Liked: Cleanliness, staff & service, room comfort
An overnight trip
It was a good overnight stay. The room could use an upgrade with furniture that actually fits the room. The bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily R.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Quiet and clean and spacious rooms.
Stayed 3 nights in Jul 2024

8/10 Good

TIFFANY

Nice customer service. Was able, to put me to another room after, I expressed to the from desk about bathroom not being clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Stayed 2 nights in Jul 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs DJ
Hotel was very clean need to consider placing handicap adaptable rooms closer to elevators
Stayed 1 night in Jul 2024

10/10 Excellent

jim

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and went over the top with service. The person in charge of directing the hospitality for the Cacna1a convention is the best. Thank you!
Stayed 3 nights in Jul 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice stay here. All the staff from the front desk to the restaurant are very friendly. Gym is good, pool is nice. I think there could be the need for a little better quality control on the towels and deep cleaning. Nothing gross, just more wear and tear on some towels that should probably be taken out of circulation and a little more cross checking on dusting, etc.
Stayed 3 nights in Jul 2024

8/10 Good

Aziz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, however my room was a very warm even after maintenance came to look at the ac in my room.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
I will give it another shot
On this stayhere my room appeared to be nice until i did my investigation and thats when i noticed lots of dust and hair in the room. It was as if the room had not been used in a long time. I did enjoy the shower and the bed was very comfortable. The young lady Shay that checked me in was great her service and care made the visit everything. The pool had what looked like spiders in it the pool should be cleaned better.
Stayed 1 night in Jul 2024

2/10 Terrible

Meenakshi

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Twice sent to the room with new set if keys, neither of which worked on the door of the room. This required me going down to and from with my luggage and wait in line and the problem was still not resolved. Then was given a different room but this time the room was dark, with ear bud, pills, toothpick, wrapper on the floor. Bed had not been made and looked used with bedding hanging down like a used bed. Towel in bathroom had stains. Table had not been cleaned either. Again took the luggage down and then given another room which was better lit and clean but the furniture holding the fridge and coffee machine was wobbly/and resting on the wall. Carpets in corridors looked unkept. Was told by receptionist that she will speak to the manager in the morning and see what they can do for my poor experience but no one contacted or did anything.
Stayed 2 nights in Jul 2024