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The Welcombe Hotel, BW Premier Collection

4.0 star property
Hotel in Stratford-upon-Avon with full-service spa and golf course
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Welcombe Hotel, BW Premier Collection

Property grounds
Gym
Property grounds
Indoor pool
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The price is AU$239
includes taxes & fees
6 Feb - 7 Feb

Explore the area

Map
Warwick Road, Stratford-upon-Avon, England, CV37 0NR
  • Shakespeare Monument
    ‪3 min drive‬
  • Shakespeare Houses
    ‪4 min drive‬
  • The Welcombe Hills
    ‪4 min drive‬
  • Birmingham (BHX)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking, Garden View (Four Poster Bed;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Garden View (Four Poster Bed;with Sofabed)

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
Bathrobes
Hairdryer
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.0 out of 5, Very good, (1003)
The price is AU$208
for 1 room
includes taxes & fees
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About the area

Stratford-upon-Avon

At The Welcombe Hotel, BW Premier Collection you'll be 2.3 km (1.5 mi) from The Welcombe Hills and 2.3 km (1.5 mi) from Ingon Manor Golf Club. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A day of pampering can include massages and body wraps. The restaurant, Trevelyan Restaurant, serves British cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-out. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .In proximity to this 4-property class Stratford-upon-Avon hotel you'll find Warwick Castle.

What's nearby

  • Royal Shakespeare Theatre - 4 min drive
  • Swan Theatre - 4 min drive
  • Shakespeare's Birthplace - 4 min drive
  • Stratford Racecourse - 6 min drive
  • Anne Hathaway's Cottage - 7 min drive

Getting around

  • Stratford-upon-Avon Parkway Station - 8 min drive
  • Birmingham Airport (BHX) - 29 min drive

Restaurants

  • ‪The One Elm - ‬5 min drive
  • ‪Prospero Lounge - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪Boston Tea Party - ‬5 min drive
  • ‪Cox's Yard - ‬4 min drive

About this property

The Welcombe Hotel, BW Premier Collection

Hotel in Stratford-upon-Avon with full-service spa and golf course
The Welcombe Hotel, BW Premier Collection offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a sauna, and a fireplace in the lobby are also featured at the business-friendly The Welcombe Hotel, BW Premier Collection. Self parking is free.

Smoking is allowed in designated areas at this 4-star Stratford-upon-Avon hotel.

  • 85 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1866
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Welcombe Hotel, BW Premier Collection offers 85 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Stratford-upon-Avon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, French, Polish, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trevelyan Restaurant

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf clubhouse
  • Gym
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Menzies Hotels Stratford upon Avon
Menzies Hotels Stratford upon Avon Welcombe
Menzies Hotels Stratford upon Avon Welcombe Hotel
Menzies Hotels Stratford upon Avon Welcombe Stratford-upon-Avon
Stratford upon Avon Welcombe Hotel
Welcombe Hotel Stratford upon Avon
Welcombe Stratford upon Avon
Hallmark Hotel Welcombe Stratford upon Avon
Hallmark Hotel Welcombe
Hallmark Welcombe Stratford upon Avon
Hallmark Welcombe
Hallmark Hotel The Welcombe
The Welcombe Hotel, BW Premier Collection Hotel
Hallmark Hotel The Welcombe Stratford upon Avon
The Welcombe Hotel, BW Premier Collection Stratford-upon-Avon

Frequently asked questions

Is parking available at The Welcombe Hotel, BW Premier Collection?

Yep, The Welcombe Hotel, BW Premier Collection has a free self car park.

How much does it cost to stay at The Welcombe Hotel, BW Premier Collection?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at The Welcombe Hotel, BW Premier Collection on 6 Feb 2025 start from AU$239.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Welcombe Hotel, BW Premier Collection?

Yep, there is an onsite spa at The Welcombe Hotel, BW Premier Collection. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Welcombe Hotel, BW Premier Collection have a pool?

The Welcombe Hotel, BW Premier Collection has an indoor pool. The pool is open 7:00 AM to 8:00 PM.

What makes The Welcombe Hotel, BW Premier Collection a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Welcombe Hotel, BW Premier Collection.

Is The Welcombe Hotel, BW Premier Collection family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Welcombe Hotel, BW Premier Collection is a hit with families.

Does The Welcombe Hotel, BW Premier Collection serve breakfast?

Sure does, English brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Welcombe Hotel, BW Premier Collection?

No, The Welcombe Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Welcombe Hotel, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Welcombe Hotel, BW Premier Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at The Welcombe Hotel, BW Premier Collection?

Yep, The Welcombe Hotel, BW Premier Collection has an 18-hole golf course. A clubhouse and a golf pro shop are also available.

The Welcombe Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway close to the sights
A delightful place to stay in Stratford. Beautiful building and lovely grounds with a golf course and spa centre on site. The hotel is nice and the staff are helpful and friendly. Food in the restaurant is ok, though service can be a little slow. The spa is a little tired and had some sections out of service, though overall a nice place to spend a couple of nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay highly recommend. Spa changing rooms were dirty though and staff not particularly helpful. Despite that I had a relaxing stay, loved the gardens and very comfortable bed.
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Stayed 1 night in Sep 2024

8/10 Good

NAZIA

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Beautiful grounds, spa was lovely but the bedrooms do need a refurb. Overall great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Due to flooding we were unable to travel for our first night and gave early notice to the hotel. We arrived the next day and were told by the manager that the hotel was unable to give a credit for the missed night even though the hotel managed to book the room to someone else. Not even a complimentary drink, the excuse given was that it was hotel policy. The breakfast was self service style and very average. Overall the hotel was good but not great. The location for visiting Stratford was excellent.
Stayed 3 nights in Sep 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An appallingly dilapidated hotel
An appalling experience. I booked a suite for £229. On the pictures it looked great. The hotel is amazing outside but inside its terrible. Ive stopped in better Travel Lodges and cleaner hotels on lads holidays in Mallorca for the same price for a week! Firstly there was what looked like blood splatters from an alfred hitchcock film in the room, broken light fitting, bed was resring on what looked like chip board. The room should have had a bath in the room. There was mould in the bathroom and that had a standard bath. Dust on every surface, spatters on the mirror. Decaying window frames. To make matters worse I went back onto hotels.com to check the room photos of my booking. Turns out they had inflated the price. The exact room was now on at £149 per night. Thats called price gouging and is illegal. They gave me an immediate refund and we left. Instead we went to The White Swan in Statford upon avon centra which was amazing. Easy to park behind it too. That was £230 a night. We later found out if we book direct we can book it cheaper and will definitely be going back! For £229 Id expect minimum 4 star hotel with it not falling a part. We got a 1 star experience that you’d expect from going to some crap bnb in Blackpool for £29 a night.
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Bed was awful. Two single beds pushed together on different levels. Not what I expect in a superior suite. Spa is superb. Beautiful hotel. Bathroom was grubby. Needs new sealant.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Another good stay
Lovely location and the swimming pool is lovely and was empty when we stayed. The only negative review is that the breakfast area has removed its coffee machine and replaced with flasks of pre-made filter coffee that wasn't great. We asked if we could purchase a nicer cup of coffee but they said no as the area that sold coffees didn't open until 10am. The stay was perfect but we do like a decent coffee with breakfast and on our previous 2 stays they did have a coffee machine that was wonderful.
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
All lovely and clean. Lovely spa enjoyed the break
Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Travelled with family
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Lovely but old fashioned
We stayed for one night in a suite. The hotel is grand and impressive however the room was a little dated and there were damp patches in the bathroom. There was no shelf in the shower to rest your shampoo/conditioner/shower gel which would stop you from having to leave your toiletries on the floor. Just a simple addition really. Also, in this day and age I think plug sockets should contain USB charging points too. A lovely hotel overall, just a little tired and old fashioned
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip, lovely big room, beautiful hotel and lovely spa. 15 min walk to the town, across a country path
Stayed 1 night in Sep 2024

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked a dog-friendly room and checked upon booking if the dog was allowed into the restaurant and bar. We were told he could come in the bar but only in the restaurant for breakfast. When we arrived we asked again about the dog and they said the same. We ate in the bar, the food was really good but it was a bit like being in a golf clubhouse with rowdy blokes drinking and swearing. We used the Spa facilities which were very nice although a lot of the facilities were not working. The chap on the reception to the Spa was incredibly rude and unpleasant. We went for breakfast the following morning and again checked if it was ok for the dog to come in with us, the receptionist said yes absolutely. When we sat down to breakfast we were immediately (but politely) asked to leave and sit in the bar. That was fine, we actually went outside to eat which was lovely. When I went to the buffet, I overheard the Duty Manager complaining about us to her colleague - for taking the dog into the restaurant. I did interject to say we had been told to sit there and she just snapped at me, which I thought was very unprofessional. We had to pay a supplement of £30 for the dog and unlike other hotels there was nothing provided for the dog at all. This hotel is NOT dog friendly. There is not even a bin in the garden for dog waste. Parts of the hotel were quite dilapidated and, with the exception of the staff in the bar, we found the staff rude and unfriendly. We wouldn’t stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, very imposing but very quiet. Yes it may need some updating and a bit shabby in places but that didn't matter when you take in everything else around you. The spa area is great especially the outside hot tub. One or two things were not in use but that didn't detract from the experience. Would definitely recommend it. Don't take any notice of any negative comments and get yourself there, that's what I did!
Stayed 2 nights in Sep 2024

6/10 Okay

Allan

Liked: Room comfort
Disliked: Property conditions & facilities
Needs some TLC in Rooms and Spa.
Public areas such as restaurant, bar, gardens were excellent. Room and leisure centre were both in need of at least redecorating if not refurbishment. Very helpful first interaction at check-in, not so efficient second time, and the guy in the leisure centre was on auto-pilot, clearly bored and not interested. Has the potential to be outstanding, but needs just a little bit of money spent on the rooms and the Spa. Shouldn’t be coming here and thinking Premier Inn rooms are better!
Stayed 1 night in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service
Such a grand mansion! Beautiful gardens, glorious architecture and history to this building and rooms very comfortable. The bar and dining spaces were magnificent spaces- very British in styling and lovely oil paintings adorning the huge walls. Loved this place.
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building was beautiful and felt utterly peaceful despite being conveniently located near the city centre. It made for a memorable stay during our trip to Stratford.
Stayed 3 nights in Aug 2024